Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she rec... See more
Company replied
Location
Switch locationUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
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See what reviewers are saying
Good value for money, excellent service. I do have an issue as when I unpacked the dinner services to wash them I found a chip on one of the dessert bowls. I emailed three days ago to Procook to ask... See more
Company replied
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... See more
The staff are absolutely amazing very polite and very helpful the shop is well stocked with amazing items and very reasonable prices even better now there is a sale on and the service I was provi... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, United Kingdom
4.9
Excellent
669 reviews
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Reply from ProCook - Talke
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The ladies in the shop were very…
The ladies in the shop were very helpful finding everything that I needed
February 12, 2026
Reply from ProCook - Talke
We appreciate you sharing! We're so happy to hear that the ladies in our shop were helpful in finding everything you needed.
Staff very knowledgeable and friendly
Staff very knowledgeable and friendly, nothing was too much trouble.
February 14, 2026
Reply from ProCook - Talke
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was knowledgeable and friendly to you.
Great place for all things cookery
Knowledgeable and friendly staff, found exactly what we wanted.
February 15, 2026
Reply from ProCook - Talke
We appreciate you taking the time to leave us this great review! We're so happy our staff helped you find what you wanted.
Reply from ProCook - Talke
We appreciate your positive feedback; we are so happy you found our staff pleasant and helpful in the store!
Lovely shop to browse around
Lovely shop to browse around. I got what i was looking for. The assistant was very pleasent.and very helpful. Certainly a shop.i would visit again.
February 13, 2026
Reply from ProCook - Talke
We're so glad you enjoyed browsing in our shop and found what you were looking for. We appreciate your kind words about our assistant's helpfulness, and we look forward to your next visit!
I saw these knives online and had…
I saw these knives online and had decided to buy them. But I made a point of going to the ProCook shop to buy them from a real shop. I tried the knives in the shop and changed my choice and bought others from a different ProCook range, so I'm glad I went! The assistant was excellent and helpful, so glad the shop is there in North Staffs! Also, when I got home I cut myself straight away like an idiot just looking at the knives, they're the sharpest I've ever owned in my life! Brilliant!
February 9, 2026
Great staff
Very pleasant staff who were helpful and were able to advise on the best product for us.
February 7, 2026
Very helpful staff
February 10, 2026
Reply from ProCook - Talke
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Talke
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The friendliness of the staff and their…
The friendliness of the staff and their knowledge of the product that we were buying. Their advice was very welcomed and professional.
February 5, 2026
EXCELLENT STORE
Pleasant staff members.
Excellent product knowledge
Plenty of product options
Very clean store
February 7, 2026
Reply from ProCook - Talke
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our staff pleasant and the store very clean, with excellent product knowledge and options.
Amazing customer service from your team…
Amazing customer service from your team at Affinity, Talke, Stoke on Trent.
Nothing too much trouble and product knowledge and advice excellent.
Thank you.
February 6, 2026
Brilliant knife cuts lovely and good to hold
Brilliant knife cuts lovely and quickly, it is a pity it didn't come with some sort of protection as it is really sharp, I needed a very good chef knife and this fits the bill nicely. I will definitely get this knife again.
February 1, 2026
Talke Pits (Freeport / Affinity)
Visited the ProCook store, Affinity - Talke Pits (Staffordshire) on Sunday morning. Very helpful, knowledgeable member of staff.
February 1, 2026
Very helpful staff
The assistent was very helpful and explained all the óptions available to me
January 27, 2026
Reply from ProCook - Talke
We appreciate you sharing your experience! We're so happy to hear that our assistant was helpful and explained the options available to you.
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