The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their produ... See more
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Location
Switch locationUnit C - 21, Tottenham Court Road, W1T 1BJ London, GB
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See what reviewers are saying
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
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What a great company! I always enjoy going into store because staff are soo friendly and always eager to help! On my last visit I was perusing for your stainless steel utensil set which I was advised... See more
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I love the 3-cup Glass Cafetiere with Softgrip Handle . I'm using the mesh ang spring ring for my Snowpeak French Press too, as I don't want the non-titanium, non stainless steel parts in it. Will m... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit C - 21, Tottenham Court Road, W1T 1BJ, London, United Kingdom
4.8
Excellent
411 reviews
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Reply from ProCook - Tottenham Court Road
Thank you for your positive feedback! We're glad you found our selection and quality to be satisfactory.
Great cutlery and good service
October 8, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear that you found our employee helpful and appreciated the fast service. We strive to provide excellent customer service and efficiency, so your feedback is truly appreciated.
Company review
My order arrived swiftly n well packed, at the store the gentleman helped me to choose what’s best for me, I wanted to invest in pans and he explained to me what’s the differences between the types n made it easy for me to make my decision
October 11, 2024
Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team member was able to provide you with helpful guidance and support in choosing the right pans for your needs. We strive to provide excellent customer service and are delighted that you found it helpful.
good and professional service
good and professional service. Very much satisfied and will visit again.
October 5, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your positive review! We're delighted to hear that you were satisfied with our service. We strive to provide our customers with a professional and positive experience, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon.
Great experience
Quality knives and knife block at a very good price. Staff very friendly and proficient.
September 20, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your positive review! We are delighted to hear that you were pleased with the quality of our knives and knife block, as well as the price. We strive to offer high-quality products at competitive prices. We are also thrilled that you found our staff to be friendly and proficient. We appreciate you taking the time to share your positive experience.
A staff offered to help me (what he did…
A staff offered to help me (what he did very well) impressed me again when he notice a long clients queue for payments, he stopped replacing products and started to talk to customers, one by one apologising and asking if we found everything we wanted, if we had what
we looked for, he was so kind, polite, something rare nowadays, unfortunately I forgot his name.
September 22, 2024
Reply from ProCook - Tottenham Court Road
We are so glad to hear about your positive experience. It's wonderful to know that our staff member went above and beyond to help you and other customers. We appreciate you taking the time to share your feedback.
Great staff
Great staff, good service, packaged the items well. Really pleased with everything.
September 22, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your wonderful review! We're so happy to hear you were pleased with our staff, service, and packaging. We strive to provide a positive and enjoyable experience for all our customers, and we're delighted you had such a great one.
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great staff!
September 24, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
electric salt & pepper mills
very nice shop, friendly & efficient staff, good quality product
September 15, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear that you enjoyed your experience with our shop. We strive to provide our customers with friendly and efficient service, and we're glad you found our staff to be helpful. We also appreciate your feedback on the quality of our products.
The in store staff were absolutely…
The in store staff were absolutely brilliant! Friendly, helpful - a joy to deal with :)
September 7, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our in-store staff. We strive to provide our customers with friendly and helpful service, and we're delighted that you found them to be a joy to deal with.
Very good and sharp
September 11, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're so glad you enjoyed our service.
Beautiful and amazing products
Beautiful and amazing products. Delivery was prompt. Overall I'm happy with my order.
September 5, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your positive review! We're so glad to hear that you were happy with your order and found our products beautiful and amazing. We strive to provide our customers with high-quality products and a seamless shopping experience, and we're delighted that your delivery was prompt.
I needed a wedding present…
I needed a wedding present double-quick! Looked on ProCook website, found the champagne bucket, called the shop on Tottenham Court Road, helpful Austin put one aside for me. I picked it up and had it engraved the same day. Job done!!!
September 6, 2024
Reply from ProCook - Tottenham Court Road
We're so glad to hear that you had a positive experience with us. It's wonderful to know that our team was able to help you find the perfect wedding present and get it engraved in time for the special occasion.
The quality of the salt and pepper…
The quality of the salt and pepper shakers were not as good as what they should be. The material is cheap.
September 1, 2024
Reply from ProCook - Tottenham Court Road
We appreciate you taking the time to share your feedback. We understand your disappointment with the quality of the salt and pepper shakers. We strive to provide high-quality products and will take your feedback into consideration as we continue to improve our offerings.
The service was excellent.Friendly and…
The service was excellent.Friendly and helpful staff who pointed us towards the best value items. The products are such good quality for the price. My son is now all kitted out for college :)
September 3, 2024
Reply from ProCook - Tottenham Court Road
We're so glad to hear you had a positive experience! It's wonderful to know our staff were able to help you find the perfect items for your son. We strive to offer high-quality products at great prices, and we're thrilled that you were satisfied with your purchase.
Good service and helpful staff.
August 26, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're so glad to hear that you found our service to be good and our staff to be helpful. We strive to provide both, and we're delighted that your experience reflected that.
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're delighted to hear that you found our purchase process easy, our advice helpful, and our product quality high. We strive to provide a positive experience for all our customers, and your feedback is greatly appreciated.
over selling
Being open minded about how much I pay from the best quality pan I was to that it came with a guarantee. Upon paying it was explained that only the bolts were covered. At best over selling I think.
Shame. Train your staff and supervise them.
August 21, 2024
Reply from ProCook - Tottenham Court Road
Thank you for your review, we have asked the Customer Service Team to to contact you today to resolve.
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