Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... See more
Location
Switch locationUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
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See what reviewers are saying
I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... See more
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
Oi love your aprons and now have five of them - all different but all the same good quality. I needed a splash back stencil for frying as stuff spits onto my cooker and marks it. I bought a different... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, United Kingdom
4.8
Excellent
788 reviews
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I found the service very helpful…
I found the service very helpful pleasant and friendly.
June 4, 2026
Excellent service lovely shop with…
Excellent service lovely shop with plenty of choice. They are missing out on the sourdough revolution though no products designed for that. Also I love the darker green cast iron which has been discontinued
June 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They were helpful and got what i needed
June 2, 2026
Reply from ProCook - Trentham
We're glad we could assist you.
Friendly and helpful staff
The staff were friendly and helpful, providing excellent customer service with a welcoming smile that made the store feel warm and inviting.
May 29, 2026
Great service and great products.
May 29, 2026
Very helpful staff.
May 29, 2026
Reply from ProCook - Trentham
We're so glad you enjoyed our service and product! We appreciate your feedback.
Exc as always
May 29, 2026
Reply from ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Got what I've been looking around for
Got what I've been looking around for, a pizza cutter. So different to small , easy grip, and has a shield on the blade. Very modern indeed. Love it. The gentleman the served me at Trentham, was very helpful. Shop is full of gorgeous items, a Aladdin cave of delights for us cooks.
May 31, 2026
Reply from ProCook - Trentham
We're so happy you found the perfect pizza cutter and appreciate its modern design! It's wonderful to hear you had a great experience with our staff and enjoyed exploring our selection.
Very helpful young lady pleasant.
May 25, 2026
Reply from ProCook - Trentham
We appreciate your kind words.
Excellent friendly service
Excellent friendly service. The gentleman who served me was really pleasant and not rushed. I have experienced this level of service at your Dorchester store also. Excellent.
May 28, 2026
Reply from ProCook - Trentham
We're so pleased to hear you received excellent, friendly service and felt unhurried. We appreciate you sharing your positive experience with us!
Reply from ProCook - Trentham
We are delighted to hear this.
Polite and knowledgeable assistant.
May 27, 2026
Reply from ProCook - Trentham
We appreciate your kind words.
Reply from ProCook - Trentham
We appreciate your positive feedback on our products and prices.
Reply from ProCook - Trentham
We appreciate your positive feedback!
Reply from ProCook - Trentham
We appreciate your kind words about our team.
Great choice of good quality reasonably…
Great choice of good quality reasonably priced items. Lovely welcoming shop and friendly efficient staff
May 15, 2026
Reply from ProCook - Trentham
We're so happy you enjoyed our selection of items and found our shop welcoming. We appreciate your kind words about our staff!
Buying a frying pan
I wanted to buy a frying pan. The man in the shop was very good. He gave me all the information I needed and I was happy to buy one. Very good customer service. The pan looks good but I haven’t used it yet. I think it is just what I wanted.
May 19, 2026
Reply from ProCook - Trentham
We're so glad our team provided excellent service and helped you find the perfect frying pan! We hope you enjoy using it. Thank you for your positive feedback.
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