Great Products! Easy View Store! Good Service! Cheerful, Knowledgeable, Ready to Help Staff! I have used the ProCook Store at the White Rose Centre for a Good few years and Never had A proble... See more
Location
Switch locationUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
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See what reviewers are saying
The store/showroom experience was pleasant to navigate. It was helpful to be able to touch and try all the products. The products (I bought professional bi-ply pots and 2 frying pans), are wonderf... See more
Helpful staff and quality products. Bought number of products before this latest visit, all top quality at reasonable prices. A lot better than the cheap rubbish you see in supermarkets and discount s... See more
Company replied
Fantastic range of stock, I found what I was looking for, an oil sprayer and it’s perfect at a great price. Staff very helpful as always
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, United Kingdom
4.9
Excellent
708 reviews
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Very helpfull staff.
October 18, 2026
Great Products!
Great Products!
Easy View Store!
Good Service!
Cheerful, Knowledgeable, Ready to Help Staff!
I have used the ProCook Store at the White Rose Centre for a Good few years and Never had A problem with Any service, Advice, Product!!
Always treated with Respect, which Always makes shopping there a Pleasure!!
Have taken members of Family to buy items for their homes and bought Gifts for other members of Family and also Friends!
Everyone Happy, Never a Problem!!
Also, recommended ProCook to other Friends and Family!!
Great place to shop!!
October 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always very helpful and very polite…
Always very helpful and very polite staff in pro cook .
October 9, 2026
Reply from ProCook - White Rose
We're so pleased to hear that you consistently receive such supportive and courteous service from our team. We truly appreciate your positive feedback!
Fantastic range of stock
Fantastic range of stock, I found what I was looking for, an oil sprayer and it’s perfect at a great price. Staff very helpful as always
October 8, 2026
Reply from ProCook - White Rose
We're so pleased to hear that you enjoyed our fantastic range of stock and found the perfect oil sprayer at a great price! It's also wonderful to know that our team provided their usual helpful service during your visit.
Reply from ProCook - White Rose
We are so happy to hear that you enjoyed our service and were pleased with the good quality of your purchase. Thank you for your kind feedback!
The shop assistant was so lovely &…
The shop assistant was so lovely & helpful, despite being very busy with other customers.
October 1, 2026
Reply from ProCook - White Rose
We're so happy to hear that our team member was attentive and accommodating during a busy period in the store! Thank you for taking the time to share your kind words with us.
Helpful assistant
October 7, 2026
So kind andhelpful
October 3, 2026
Reply from ProCook - White Rose
We truly appreciate you taking the time to share your kind feedback about our staff.
An amazing lady who served me if I ever…
An amazing lady who served me if I ever need anything from my kitchen, I will go there first. I have been there before and I really do think that their stuff are great.
October 6, 2026
Reply from ProCook - White Rose
We're so pleased to hear about your great experience with our team member and that you think so highly of our items! It is wonderful to know we will be your first choice for your future kitchen needs. Thank you for returning to shop with us!
Great shop to do business with i…
Great shop to do business with i returned a product with no receipt they replaced the item straight away no questions will be using this shop in the future.
October 5, 2026
Reply from ProCook - White Rose
We're so pleased to hear that our team was able to help you exchange your item smoothly and without any hassle. We truly appreciate your support and look forward to welcoming you back again in the future!
Reply from ProCook - White Rose
We're so pleased to hear that you had such a great experience with our team during your visit.
The server ce was very good very…
The server ce was very good very helpfull they went out of their way to sort things out i would highly recommend this companey and mainly there staff nothing is too much for them
September 30, 2026
Reply from ProCook - White Rose
Were so pleased to hear that you received such very helpful service from our team! Its wonderful to know that they went above and beyond to assist you and that you hold our staff in such high regard. Thank you so much for your recommendation!
Reply from ProCook - White Rose
We're so pleased to hear that our team was able to assist you and that you got a great deal on your purchase! We truly appreciate your positive feedback and support.
Nice item in store, don’t think I’ll return
Customer service assistant seemed a bit put out when I asked about something that took him from behind the till area. Once I returned to the till with a couple of items his demeanour changed and was very friendly. I believe I should be treated friendly whether I make a purchase or just browse the store.
October 2, 2026
Reply from ProCook - White Rose
Cy
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
High quality products
The store/showroom experience was pleasant to navigate. It was helpful to be able to touch and try all the products.
The products (I bought professional bi-ply pots and 2 frying pans), are wonderful! I am so pleased! These are high performing pots and pans that heat up fast and evenly. Food cooks evenly and doesn’t burn due to the bi ply which allows for even heat transfer. The pots are also induction optimized. I previously developed a cookware line so I am very discerning and picky. I haven’t bought new cookware in decades so my expectations are high. I’m so glad I bought these pots and am so pleased with my purchase. I look forward to purchasing more procook items.
September 14, 2026
Excellent customer service and really…
Excellent customer service and really good product knowledge. The staff were interested in what I was interested in.
September 29, 2026
Very satisfying and helpful staff
September 28, 2026
Reply from ProCook - White Rose
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly and helpful.
Great product made in UK
Great quality product and could use blue light card for discount
September 26, 2026
Reply from ProCook - White Rose
We are thrilled to hear you're happy with the quality of our product! We appreciate your suggestion regarding the Blue Light Card for discounts.
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