ProCook - Widnes Reviews 

75
TrustScore 4.5 out of 5

4.7

Notcutts Garden Centre, Rivendell, Mill Lane, WA8 3UL Widnes, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sadly the shop was closing down so there was 50 pc off everything. However gave me the opportunity to buy yet more quality pro cook stuff. When you buy their products you think, expensive, but then yo... See more

Rated 5 out of 5 stars

Didn't know pro cook was in local garden centre widnes , then just as I found them they wer closing what a shame as my nearest now is cheshire oaks you should keep local especially now a bridge toll t... See more

Rated 5 out of 5 stars

Popped into Pro Cook whilst in Notcutts garden centre, and was sad to see they where closing up and selling off stock, got a couple of items with 30%Discount including a 2.7 litre round cast iron pot,... See more

Rated 5 out of 5 stars

Ordered two items. The quality of both is excellent and they are already in use almost daily. They look smart enough to be seen in an open kitchen dining area. Very pleased with our purchase. We did... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Notcutts Garden Centre, Rivendell, Mill Lane, WA8 3UL, Widnes, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(75)

25,399 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality, speedy delivery

Ordered two items. The quality of both is excellent and they are already in use almost daily. They look smart enough to be seen in an open kitchen dining area. Very pleased with our purchase. We did find being able to see the teams before purchase helpful although we went in to order on line.
The delivery time was swift and the item’s extremely well packaged.

January 27, 2024
Rated 5 out of 5 stars

Amazing warranty!

I’ve bought knives, pans and various sundries from ProCook over the years & have been very pleased.
I used my Damascus knives working as a pro chef & they performed well.
Recently had a problem with a non stick pan I’d had for around 5 yrs. couldn’t find a receipt.
Went to the shop & Joanne looked on her system & replaced it without hesitation. That’s what I call service.
25yr warranty.

January 20, 2024
Rated 5 out of 5 stars

Great selection,extremely helpful and…

Great selection,extremely helpful and knowledgeable staff,who do not push or hover over you when choosing.Joanne at Rivendell was lovely,very helpful and friendly. We are really pleased with our dishes,and have bought quite a number of items since you opened at Rivendell.Thank you ProCook.

November 26, 2023
Rated 5 out of 5 stars

Great food prep products

Great products. If you are looking for something for the kitchen, from honey drizzlets to sophisticated food preparation utensils.. they probably have it. Good range of prices to suit most pockets from the everyday user to the full professional,

January 7, 2024
Rated 1 out of 5 stars

I bought a full set of your gourmet…

I bought a full set of your gourmet pans of which carried your lovely guarantee, one of my pan lids the top handle came off so I went to your branch to replace the lid.
Firstly she said we can’t find your post code account and secondly we haven’t got the lid you will have to pay for another lid cost £2-01 which doesn’t match but the same size. So not happy xxx

December 30, 2023
ProCook - Widnes logo

Reply from ProCook - Widnes

Thank you for your review

Rated 4 out of 5 stars

More options needed

Product is great, however had to go with the 16-piece set as the next option up 24-piece only comes with the option of one or the other of the bowls and not both.
Would have rather had both bowls and left out the side plates (does anyone use these anymore!)
Would be much better with a mix and match option to suit buyers needs.
Will now have to buy the extra plates (not sude plates) and bowls to top up the set.
Great value despite the above moan.

December 24, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look