Production Room Reviews 

290
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought a gorgeous white Yamaha electric piano from these guys a while back, this review has been a long time coming but I couldn't pass up the opportunity to praise their professionalism, helpfulnes... See more

Rated 5 out of 5 stars

Called up about the tempest drum machine.. Richard called me up the next day with a finance deal.. wouldn't have got the unit without his initiative.. unit is awesome.. free leads a welcome bonus.. un... See more

Rated 5 out of 5 stars

Almost every time when I need to buy some music equipment, a new synth or some new cables etc. I choose to buy it from Production Room. They are a team of professionals willing to help any tim... See more

Rated 5 out of 5 stars

Having used Production Room a number of times in the past they were the obvious choice when looking at a new microphone. Good online site backed up by great service from the staff. While I had a prett... See more

Company details

  1. Electronics Store
  2. Music Store
  3. Musical Instrument Store

Information provided by various external sources

Providing Music Technology, Recording Studio Equipment and Pro Audio Equipment both online and in our custom built Hi-tech showroom. Production Room are a group of Professional Audio Technology Experts focused on customer service with a background in Recording Music, Computer AV and Recording Studio Design. Why not take time out and visit the most relaxed, music technology focused store in the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(290)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

When you go to Production Room, you don't get the usual 'pushy salesman' attitude that you'd expect from other stores. The staff are friendly, helpful and knowledgeable. They also have the best prices, which is a bonus!

July 24, 2014
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgable... Great prices!

Great team to deal with. I've badgered the team with all manner of questions re live and recording sound. Have been listened to, and received great advice. Bought a product at market leading rate and will use production room from here on in for all my audio needs. Thanks guys.

July 24, 2014
Unprompted review
Rated 5 out of 5 stars

Great advice on email and in store

I spoke to someone on email for a few days about purchasing NI Komplete and then decided to drive over to the store for a demo which they offered to provide.
Sat down with one of the Richards who works there and explained what I was looking for in a product and he showed me around the software and answered any questions I had on the spot.
I found this a very nice approach and it was a laid back atmosphere and I didn't feel pressured into buying it like most stores would usually aim to do. I've bought a few things from this store as it's local to me and would always go back.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

Enjoyable and informative

Being at production room was like being a kid in a sweet shop. Loads of great products, knowledgeable friendly staff and the ability to try before you buy. Was really pleased with my product and they through some leads in for free so i could get started. Fantastic shop.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

Amazingly helpful and knowledgable

There aren't many places where you can audition gear and ask advice about pro audio equipment but Production is THE place to do just that. Really helpful staff and a nice shop layout make it a comfortable environment to buy audio equipment. Whether you're buying synths or audio interfaces, monitors or headphones, mics and cables, the guys at Productions Room will help you find what you want and they'll most probably have what you're looking for. Would recommend to both professionals and non-professionals for all audio needs.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

Simply the best production store I've ever visited

A great selection of products, I buy everything from them both for personal and business use. Price match guaranteed and they always have the best new products in straight after the release. Their knowledge/contacts are second to none and I'm really grateful for having Production Room on my doorstep.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

They even remember my name when I go in

I like to give my business to the Production Room over anywhere else, even if it isn't the cheapest price (which often it is) because they are real, you can go into the shop and try things out and this cannot be underestimated in an age of online only purchasing. Also because their friendly staff make the experience of buying so much more fun and they even remember my name and know who I am when I call up. That is priceless.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

Customer care and satisfaction guaranteed!!

Production-room is my first point if call when shopping for new gear, simply because I know my stuff will come swiftly and in excellent condition. These guys are great and are willing to give advice where necessary. I've built a good relationship with them over the years and can "testify" to their honesty and good business practice!

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

A well stocked shop with a relaxing atmosphere and open and honest staff who know their stuff

I was interested in purchasing an Ableton Push controller for my studio but i hadn't used one and wanted to experience it before purchase. So I went the shop and they kindly set me up with the Push and an Ableton session and let me play with it to my hearts content. After about an hour i decided i wanted to go through with the purchase at no point was there ever any pressure on me to decide and buy. I love the friendly atmosphere of The Production Room and the staff are great.

June 19, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I've purchased all of my equipment from Production Room over the past 2/3 years. The service is excellent, they're a great bunch of guys and they're quick to help you resolve any problems you might encounter with your equipment, even if it may be months down the line. They also make a wicked cup of tea! I wouldn't spend my money anywhere else.

June 18, 2014
Unprompted review
Rated 5 out of 5 stars

Great advice

I got all of my equipment form production room and I really enjoy coming in and talking to the staff, they always know what they are selling and will give the best advice possible. And I really like the chat option online.

June 16, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service, great range of equipment and great prices.

Really impressive service - the staff were both incredibly friendly and knowledgable recommending what I actually needed, rather than talking me into an unnecessary purchase. Great online service where you can get some advice before you make the trip to the store. Pricing was as competitive as anywhere else I could find, both online and in store, and I couldn't be happier with my first "proper" monitors.

June 13, 2014
Unprompted review
Rated 5 out of 5 stars

Totally professional Company

In my opinion The Production Room in Leeds is the only place for all my Studio equipment and advice. The staff are extremely knowledgeable and very approachable. The range of equipment that they have is first class.

June 12, 2014
Unprompted review
Rated 5 out of 5 stars

Excellence

Production Room is a great store full of awesome but competitively priced gear. The customer service from their staff is second to none. I always make the trip from Doncaster to Production Room (Leeds) instead of seeking out audio equipment locally. 10/10 will use every time.

S.D

June 12, 2014
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgeable and reliable!

I've been dealing with Production Room for around a year, and find their service fantastic - not just in comparison to their competitors, but with all other companies I use.

I will continue to use them for the foreseeable future.

June 12, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding service :)

I depth knowledge and the desire to help you musical dreams come to life !! And happy to research your questions to come up with the best results for your requirements, that's the conclusion I've come to with dealing with the team at Production Room at Leeds, thanks guys :) !!

June 10, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I phoned my order in around 4pm - product was received the next day as promised - will definitely use Production Room again . thanks guys !

June 10, 2014
Unprompted review
Rated 5 out of 5 stars

Production Room produces the goods!

Ordered myself an Avantone CK-1 small diaphragm condenser mic from these guys and I was impressed with the speed of delivery. The item is perfect, brilliant in fact, and so no need to get back to them on this purchase. I'm very happy with my purchase and will most likely use Production room again!

June 10, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look