Professionalsimmediately Reviews 

189
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

If I could give zero stars I would. I was charged £280 for a callout and basic diagnostic for a blown fuse, by a guy who took one look at the fuse board, winced theatrically, and very clearly saw... See more

Rated 1 out of 5 stars

Promised a lot and failed to deliver . Don’t bother . You are dealing with a phone salesman who is not in anyway attached to the trade supplying the service . Ticket clippers /Fee munchers . Bad fo... See more

Rated 1 out of 5 stars

Absolute joke. Sent an "engineer" who "had to go and get a part". £390 lighter and toilet not fixed properly. Called his personal mobile to be told he would call later that day. Now can't get hold... See more

Rated 1 out of 5 stars

CUTOMERS AND TRADES BEWARE!! Recieved multiple calls today (3 within 10 minutes) requesting that I do "plumber" work for them ("Hello is this plumber?"). Apparently I'm then charge the poor cu... See more

Company details

  1. Home Services

Information provided by various external sources

ProfessionalsImmediately24 We find new customers for good professionals, How it works? Indicate your profession, Receive requests for interventions, Accept the job, You pay the commission to us only if you do the work


Contact info

1.3

Bad

TrustScore 1.5 out of 5

189 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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1.3

All reviews

(189)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very professional

Best service.
A few minutes late but worth it

November 15, 2019
Unprompted review
Professionalsimmediately logo

Reply from Professionalsimmediately

Thank you, Davies O'Brien for sharing your review with us and the community.
We are glad to hear that your problem was fixed on the right time. We’re always improving our services , so we encourage you to contact us again!
Thanks again – we appreciate it!

Rated 5 out of 5 stars

Great and useful service

Great and useful service. Recommend.

November 15, 2019
Unprompted review
Professionalsimmediately logo

Reply from Professionalsimmediately

Hello there, We appreciate the kind words! I’m thrilled to hear that you are satisfied with our services. Punctuality and effectiveness are our best qualities.
Thank you and we hope you contact us again! Best regards, Professionals Immediately!

Rated 1 out of 5 stars

I would avoid

I called Emergency Plumber Bromley (by professionals immediately) as I needed a pipe sealing or new tap replacing (either would have been acceptable at the time). They did neither of those things, claiming I’ll need a builder and another plumber and leaving me with no water and charging £150 for the privilege. I was left with no water and had to call another plumber who was able to fix the issue within 20 minutes

They also told me if I called them the next day they could come and fix it, which is weird when they couldn’t fix it during the emergency hour I paid for.

I have tried to email the company to ask for a part refund (not even a full one), however they haven’t responded to any of my emails.

I would avoid

October 8, 2019
Unprompted review
Professionalsimmediately logo

Reply from Professionalsimmediately

Dear Louise, We are sorry to hear you had such a bad experience.
We would like the opportunity to investigate your feedback further.
Please can you send us again an email on: info@professionalsimmediately.co.uk with all the details, for clarifying this situation. On your disposal, Professionals Immediately!

Rated 1 out of 5 stars

Stay away from both using them and being part of their organisation.

I am not a competitor I am not in the same business as they are at all. Their business is a web business and I am an Electrician.
They phone me regularly and they tell me how they will give me jobs.. Give implying it's for free. But no, they want half of the incredibly over inflated takings. They don't care if you are qualified or anything. They target small businessmen and if you think about it, charging £300 for a couple of hours work will inflate your turnover immensely and also your costs and giving the customers of the Electricians a really bad deal.

July 29, 2019
Unprompted review
Professionalsimmediately logo

Reply from Professionalsimmediately

Dear Dave North, We are a marketing company and along 24 Hour Emergency Helpline we offer a lot of services such as: online marketing, web marketing, customer service 24 hour, etc.
How can all these services be free? When you go to a advertising agency, do you get a free service?
However, we would like to point out that we ’re always improving our services to increase the level of satisfaction of our customers.
On your disposal, Professionals Immediately.

Rated 4 out of 5 stars

I called a plumber

I called a plumber as I had a leak in my ceiling. The plumber came around 30 mins after I called and fixed the issue, although it was a bit expensive. I would recommend in case of an emergency.

July 24, 2019
Unprompted review
Professionalsimmediately logo

Reply from Professionalsimmediately

Thank you, Henri Lame for sharing your review with us and the community.
We love hearing from our customers – especially when our service is able to make a positive difference to them. We’re always improving our services , so we encourage you to contact us again!
Best regards, Professionals Immediately!

Rated 1 out of 5 stars

Absolute cowboy and con artist's jam a…

Absolute cowboy and con artist's jam a self employed joiner so I no the ruff prices I went through a rad pipe while fitting skirting board it was easy access as I chased out the wall it took them 20mins the two guys what turn up it don't even think they where plumbers no van just a batterd old car they couldn't speak a word of English and where rude, once the job was done the put me on the phone to the guy who takes payment he told me when I 1st rang its £65 plus materials which I fort no more than £80 total as the part they fitted cost only £3 he then said the total price including vat, fees, materials etc £450 which I obviously didn't pay then 335,then 225 I said the most am paying is £120 take it or leave and after arguing for 30mins it which is still well over priced and to say I found these on Google they need shutting down

June 8, 2019
Unprompted review
Rated 1 out of 5 stars

We had a poor experience of this…

We had a poor experience of this company through their emergency-plumber 24 hour. We had a pipe burst in our living room on a weekend. I called them and the person said there would be a £75 call out charge plus labour and that the plumber should be there in 30 minutes. Over an hour later the plumber arrived - he was good and fixed the problem.

On completion he told us the total bill was £300 with only £10 parts (no VAT). At no point had I been informed of the expensive hourly rate and neither had I been informed that they don't accept credit cards. The plumber then told me he wasn't allowed to leave until I paid then and there!

They need to be much more transparent and modern about their charges and payment methods - this felt unprofessional and I would encourage them to address it.

May 11, 2019
Unprompted review

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