Ordered car mats which never arrived. Contacted eBay and mats supposedly re-sent. Still didn’t arrive and never replied to emails.
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Package came very nicely wraped, all inside is individually packed, nice big bag for all that stuff. Really happy with this purchase. The only thing is wrong delivery partner - I didnt get my package,... See more
I have to say considering the UK has been blanketed by snow and poor conditions; the speed in which I received my order was incredible. You clearly communicated throughout and the parcel arrived we... See more
Delivered next day free of charge Mats fitted perfectly and were as described Tracking details were sent Would highly recommend this company
Company details
Information provided by various external sources
Profile Auto is an established brand name in the provision of added value items to vehicle dealerships, from small independent outlets through to major national dealer groups.
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Speedy delivery against the Beast from the East and Storm Emma
I have to say considering the UK has been blanketed by snow and poor conditions; the speed in which I received my order was incredible.
You clearly communicated throughout and the parcel arrived well packaged and way ahead of time.
⭐️⭐️⭐️⭐️⭐️ Highly satisfied and recommended!
Excellent customer service
Good experience
Order was quickly processed and despatched. Frequent information on status of order was good
Excellent service
Excellent service, very quick delivery and super product
Good service
the best service on ebay great prices …
the best service on ebay great prices fast delivery great communications you don't get better than this, very satisfied with sevice will purchase again
Car mats
Car mats arrived very quickly and are the quality as expected. The fit was excellent. Next time I would go for the premium ones for only a little extra cost.
my item's it's not arrived
my item's it's not arrived, passed 9 days and nothing comes!

Reply from ProfileAuto
Ordered on ebay
Ordered on ebay, parcel came very next day, very pleased with fast delivery, quality of packaging, and the items I ordered. Will be using again
Quick Dispatch and excellent items
Quick Dispatch and excellent items. Will let you know later if these floors mats are durable and good value for money as I have only had them a day.
Very fast and good itms
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