ProMerchant Reviews 

258
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

From start to finish, I had a great experience with ProMerchant and my rep, Tanner. He helped create a tailored payment solution for our retail stores with rates that beat our last vendor. In a world... See more

Rated 1 out of 5 stars

Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and t... See more

Company replied

Rated 5 out of 5 stars

Ewan was a great representative to get our business started accepting credit cards. We got a cheaper rate and the funds were in the account the next business day. Easy to confirm your account. We can... See more

Rated 5 out of 5 stars

This should be a 7 star review. She explained everything clearly and did not waste any time in walking me through the set up process. She quickly approved me for a plan so economical without monthly f... See more

Company details

  1. Card Processing Service
  2. Financial Consultant

Information provided by various external sources

ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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No recent history of asking for reviews

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4.3

All reviews

(258)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am the owner of a very small company

I am the owner of a very small company, me, my computer, work out of my home. I have shied away from using credit card payment for several years. Too complicated! Ewan Sellars at ProMerchant has made it very easy. Wish I had found them sooner.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

CASSIE!!

CASSIE!!! I have to say this experience switching to Pro-Merchant has been really easy breezy! Thanks to Cas, we were able to log in to payments hub and have the readers quick and easy to use. Garden State Irrigation are set with a company for a long period and we know choosing pro-merchant was going to be long term. We are truly grateful we chose Pro-merchant and we couldn't do this without our girl Cassie. Thanks again :)

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

ProMerchant have been absolutely superb…

ProMerchant have been absolutely superb to work with, my account director called Tanner Husak was very professional and knowledgeable to work with and guided me through each step of the process to get my merchant services up and running. Highly recommend this company for your merchant needs!

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Tanner Husak Rocks! Great Rates!

I talked with Tanner Husak several times this month while we were evaluating our processor options. Tanner was extremely helpful, never hesitating to answer my (sometimes repetitive and very basic) questions and make me a more knowledgeable processor shopper. Additionally, the rates he offered me were always very competitive. Thanks Tanner!

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

CJ Logan was absolutely incredible

CJ Logan was absolutely incredible! He followed up every time exactly when he said he would. This is my first time opening any kind of business account and he walked me through every step. I was able to take credit card transactions in no time!!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Cassie's the Bomb!!! :)

NAB has made my new CC adventure a living nightmare. Cassie has been on top of everything, since the beginning of the process and has handled everything like a champ. I would give her 100 stars, if that many were available. Thanks so much, Cassie! I appreciate you. :)

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Hannah did a great job on helping me…

Hannah did a great job on helping me switch over to ProMerchant . I was hesitant at first , but I asked a lot of questions and she answered all of them …. She was very good at assisting me when I did receive my machine and hooked me up with technical support ….so far I am please . Thank you Hannah

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT!

Cassie Rodrigues was very friendly! She did a great job assisting in finding the right product for my business. She was prompt, knowledgeable, and efficient in handling a shipping issue. I couldn't ask for a better experience.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

All I just have to say “wow”

All I just have to say “wow”! What a smooth process with setting up service through ProMerchant. Cassie was extremely easy to work with and I was very impressed with her customer service. Great job ProMerchant!

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

We signed up for merchant services and just started using the payment device. So far it is a very pleasant experience. Matthew is very responsive and ready to answer any questions.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

I honestly just can't believe the…

I honestly just can't believe the amazing customer service this company has . Hannah went beyond explaining every little question I had. She was very professinal and personable . First time with any company I didn't have to deal with a robot or number pushing or waiting. The process was quick and easy . Anytime I have a question or a problem they text or call me instantly. I'm so happy I chose this company Over others.

January 27, 2023
Unprompted review

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