We have used Promotion Products for many years for our merchandise products. We have always found them very helpful and reliable. Our current Account Manager, Izzy Harley was very efficient and so e... See more
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We have used Promotion Products for many years for our merchandise products. We have always found them very helpful and reliable. Our current Account Manager, Izzy Harley was very efficient and so e... See more
Company replied
Big thanks to Paul Reidy at Promotion Products for delivery of marketing comps for our clients latest 'Sale Event' at Albury Mazda. Paul arranged and delivered (on a tight timeline) marquees an... See more
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Michelle at Promotion Products looked after our order from the first inquiry to delivery. We were looking for Expo giveaways and she help us select the perfect products for our target audience. The pr... See more
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We recently worked with Rachelle & team for merchandise and promotional items for our Trade conference, and the experience from start to finish was exceptional. Their commitment to assisting th... See more
Promotion Products sets the benchmark in top-quality promotional merchandise for businesses across Australia. With 23+ years of industry expertise and over 1,500 five-star reviews, we’ve earned our reputation as a trusted go-to partner. Based in Brisbane and backed by multiple factory locations all over Australia, we guarantee fast, efficient delivery wherever you are. As a Net Nada Carbon Offset Certified and ISO 9001/14001 accredited company, we’re committed to both sustainability and exceptional standards. Our process is hassle-free: enjoy free samples, digital proofs, competitive pricing, and bulk discounts. From clothing, caps, and pens to bags, drink bottles, and beyond, our extensive range covers all your branding needs. Whether you prefer screen printing, laser engraving, full-colour printing, or embroidery, our adaptable, customer-focused team is dedicated to creating merchandise your recipients will love. Experience the difference with Promotion Products—and let us help you stand out.
Shop 6B, 1-5 Queens Road, 4053, Everton Hills, Australia
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The whole process was easy but the products were delivered a day later than expected. Fortunately I had plenty of time up my sleeve, so overall still a great experience!

Reply from Promotion Products
What a terrific and easy process this was. Karen was just awesome and so helpful. Nothing was too much trouble. The product also turned up super fast and this was during the lead up to Christmas.
Wendy @ S Ford and Sons Pty Ltd, Castlemaine, Victoria

Reply from Promotion Products
As usual Steven was excellent to deal with. He provided us with a great service and our cooler bags were delivered before the agreed timeframe.

Reply from Promotion Products
Excellent service. All I had to do was email with my requirements and they were done exactly as I wanted. Very quick and professional and a very good product!

Reply from Promotion Products
I have been working with Steven for the past year now and I can certainly say that he goes above and beyond to assist. Fantastic service with a "can do" attitude.

Reply from Promotion Products
We enjoyed our recent experience at Promotion Products, they delivered exceptional customer service with efficient turn around time and quality that far exceeded our expectations. Highly recommend.

Reply from Promotion Products
Very happy with my dealing with Promotion Products (Karen) she made the whole order easy :)

Reply from Promotion Products
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