I had a fantastic experience with Lauren at Property Hub Invest. She was incredibly knowledgeable and took the time to understand my situation and long term goals. I never felt rushed or pushed, just... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We believe that to succeed in property, you need to arm yourself with the right knowledge and work with the best people. That’s why we created Property Hub. Property Hub is the UK's leading provider of property investment education and home of The Property Podcast. Our mission is to empower investors to achieve financial freedom through smart property investment strategies. With a team of experienced investors and industry experts, we focus on educating our community via podcasts, webinars, books and courses, to allow them to identify profitable opportunities and make informed investment decisions. But Property Hub is more than just education. Through Property Hub Invest we source off-market, discounted properties from some of the top house builders and developers in the UK. Our dedicated team hand-hold clients through the entire process: from reservation to getting the property let. We have a genuine desire to see our community of investors build lasting wealth, and we work hand-in-hand by helping them achieve just that. Whether you're a novice or a seasoned investor, Property Hub offers the tools, guidance and investment opportunities to start and build your portfolio and achieve your financial goals.
1st Floor B, 117-119 Portland Street, M1 6ED, Manchester, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really appreciate the sharing of their knowledge and information so you can educate yourself, understand more about property and feel motivated.
Listen to their podcast weekly with shares some much insight and relevant information.

Reply from Property Hub
Really informative and don't try to sell anything! Just want to impart knowledge. Learnt loads from them

Reply from Property Hub
Listen to podcasts every week attened free webinar. Really useful and helpful information always.

Reply from Property Hub
I purchased my flat through Property Hub Invest in 2021 - at North Lodge, York. I'd already established a portfolio of buy-to-let property investments myself but it was the pandemic and so I decided to source through PH. That's after having followed their excellent podcast for a while, so I judged that they had the expertise to source the property and their podcast positions PH as a company with integrity.
Three years on, I can say that amongst my eight BTL properties, the flat I purchased through PH (i.e. my only new-build property) has given me the most headaches. PH's marketing materials emphasise the "hands-off" nature of investing through them. My experience has been the complete opposite.
Myself and four other landlords in the development have had continued condensation issues and regular issues with fixtures and fittings that several surveys have found to be due to construction defects. These defects are not covered by the new-build warranty/insurance that supposedly provides peace of mind when buying new-build property (I should have identified the red flag of PH refusing to allow us to view the property before investing) and PH structures deals such that they have zero skin in the game (no liability for selling defective builds). All five of us have had persistent tenant complaints due to these issues. We have tried to encourage the developer (GEM Construction - check them out on TrustPilot if you dare) to rectify the issues but they have so far refused and we are now taking legal action.
We tried to engage PH in this process, thinking that they might be able to at least facilitate communication with the developer. However, after initially saying that they were working to contact the developer, they then stopped replying to our emails. So much for the "Care Team". PH were far more responsive through their sales rep prior to investing.
PH provides some excellent resources on property investing and I still very much enjoy their podcast. However, our experience as a client was that PH sold us a low-quality and defective property, and then refused to help us address the defects. We will not be sourcing through PH again and we advise anyone else against doing so.
Rushed me into reserving by paying a hefty amount of £6k to find out later that the developer way behind delivery date, their solicitors wasted so much of my time, property was in an undesirable location and way above market price for a one bed on Bolton.
The teams communication was timely and polite but the offering of new off plan deal was very poor.
I decided not to proceed after 9 months of waste off time and loss of £6k which they refuse to refund. Would not recommend them

Reply from Property Hub
I bought a buy-to-let property through Property Hub Invest in 2021. They gave a good sales pitch and the deal looked great on paper. Three years later and the property has had several issues, the most significant of these is a faulty ventilation system which has caused excessive condensation, damp and mould. This isn’t ideal in any situation, and certainly not in a rental property.
I had an independent survey, carried out by a highly regarded local specialist. They used specialist equipment to survey the property and provided evidence that the ventilation system was not meeting building regulations. I contacted the developer to ask them to help rectify the problem - since by law they are obliged to fix any construction issues and ensure the property meets the standards specified by building regulations. They were less than helpful and more than two years on the developer has still not fixed the issue and is no longer responding to my emails or calls.
I asked Property Hub for their help in order to convince the developer to do the right thing. They refused and have been no help at all in resolving the matter. It does feel like Property Hub are not really interested in helping you once they have your money.
I’m sure some of the deals Property Hub put together are very good, but this one turned out to be not so good and Property Hub took no responsibility for it.
I really wanted Property Hub Invest to be as good as it’s made out to be by Rob and Rob, but unfortunately that has not been my experience to date.

Reply from Property Hub
This is a great place for advice when starting out. I am an avid listener to the podcast and videos online. It has really helped me understand what I need to know about starting in investment property. I had a great meeting with their Property Hub team, who were able to provide me with some brilliant advice despite me not going through with using their services (yet!) Good honest, reliable advice.

Reply from Property Hub
My journey with the Property Hub started about 5 years ago when I came across The Property podcast, which I still listen to regularly. I also subscribe to the Property Pulse emails and their YouTube channel which keep me up to date on the property market. I also invested into the company's The Portfolio REIT and am now in discussion to use their Property finding service, so I'm fully onboard and I can honestly recommend Property Hub to anyone even vaguely interested in the property market.

Reply from Property Hub
Awesome company and fantastic levels of client service from our Portfolio Manager, Oli! I have just invested through Property Hub Invest and couldn't speak highly enough of the process. Everything runs like clockwork with the launches. Everything is transparent and clearly explained/presented. Everything is professional. Would absolutely recommend these guys if you are looking for a reputable sourcing agent!

Reply from Property Hub
The only company I know that is completely transparent about its business and a great honest podcasts. R & R have long term interest of its investors and provide excellent property education free of charge. Keep up the good work.

Reply from Property Hub
The Property Hub Pulse emails, podcasts and YouTube videos are all really wonderful sources on information.
Rob D and Rob B are really knowledgeable, clear, honest and passionate, but not pushy or melodramatic. They do not go for clickbait broadcasts, hard sale tactics or follow the herd. They offer genuine, calm and thoughtful information which is really helpful to guide and educate investors to make their own informed decisions.
Thank you Rob and Rob. Keep it up please.

Reply from Property Hub
Overall, what these guys are doing is great with good work ethic. Of course, we’re talking about investments and it’s not always easy to do business but I trust these guys and am happy with the results so far.

Reply from Property Hub
Great source of information which helps people to make good investment decisions on the podcast, YouTube, website and books. They also source really great properties for investors through property hub invest.

Reply from Property Hub
I have invested into R&R main business and appreciate the honesty whith which they run it. Its not all plain sailing for any business, but they have been open about their plans and hold regular webinars for the shareholders

Reply from Property Hub
Property Hub has given me a huge amount of additional expertise regarding investing in property. The free content available on their website and the podcast are excellent. Highly recommend to anyone who has an interest in property investing and wants to learn more

Reply from Property Hub
The property investment sector can be a minefield. Rob and Rob and the PropertyHub team are one of the companies that stand out with integrity, honesty and transparency. I trust them to deliver on their promises.

Reply from Property Hub
Fantastic recent experience investing for the first time via Property Hub Invest - excellent from start (Stephen) to progression (Jawaad) to completion (Robyn). Team was professional and prompt throughout, with a great network of suppliers and partners to simplify the process. Would highly recommend

Reply from Property Hub
Genuinely helpful, cleared up a lot of our questions and helped us to get started. Will be recommending to others!

Reply from Property Hub
I recently had the pleasure of working with Property Hub in sourcing and guiding me through the purchase of a new build apartment for investment purposes. Their exceptional service and commitment to professionalism truly set them apart in the competitive property market.
From the outset, Property Hub's in-depth understanding of the property market and their keen insights into investment opportunities made the selection process remarkably easy. They presented me with a range of options tailored to my investment goals, showcasing their expertise in the property market and ensuring that I made informed decisions.
What distinguishes Property Hub is not just their property sourcing abilities but the outstanding care and support provided by their dedicated team throughout the entire purchasing process. Their care team went above and beyond to ensure that I felt informed and confident at every step, and addressing any concerns I had. The seamless communication and transparency maintained by Property Hub's care team played a pivotal role in making this investment experience stress-free.
Even after the completion of the purchase, Property Hub continued to exceed my expectations by ensuring a smooth transition into the investment property. Their commitment to customer satisfaction is unparalleled, and it's clear that they genuinely care about their clients' success in the property market.
In conclusion, I wholeheartedly recommend Property Hub to anyone seeking an investment property. Their expertise, professionalism, and unwavering support make them a standout choice in the property market. Thanks to Property Hub, I can now look forward to renting out my new apartment with the peace of mind that every detail was handled with the utmost care and proficiency. They have truly set a gold standard for excellence in property services.

Reply from Property Hub
I had a very informative discussion with Stephen Pyke on my property investment journey and next steps. He was professional, knowledgeable and provided valuable insights. Highly recommended! Property Hub also offers a wealth of educational resources which are free and very useful.

Reply from Property Hub
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.