Property Moves | Letting Agents in Brighton & Hove Reviews 717

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, highlighting their positive attitude and kindness. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience, from viewings to managing properties. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that issues are sorted out very quickly and professionally. The customer service is often highlighted as outstanding, with consumers feeling well-informed and supported throughout their interactions.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professional, friendly,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Customer service

People report positive experiences with customer service, highlighting the team's professionalism,... See more

User experience

Users describe positive interactions with the overall user experience. Customers consistently highlight a... See more

Based on these reviews

Rated 5 out of 5 stars

We have used Property Moves for letting our flat for 17 years and they have been great. Their communication is fast and friendly and any issues get sorted very quickly and professionally. We chose t... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied

Rated 5 out of 5 stars

Have let my property with Property Moves over the last 6 years. The flat has always been rented out swiftly with reliable tenants. They are very knowledgeable and I’ve felt that I have been talked thr... See more

Company replied

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied


Company details

  1. Apartment Rental Agency
  2. Condominium Rental Agency
  3. Property Management Company
  4. Real Estate Agency

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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Rated 5 out of 5 stars

Really responsive

Really responsive. Property Moves responds quickly to issues raised and works to get approval for anything that the house needs. Jill Brewster in particular has really been fast to attend to our needs. Thanks!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Renting in Hove

My experience with Property Moves has been excellent. Jill Brewster has stood out for her professionalism, responsiveness, and willingness to help with any queries or concerns. The entire process has been handled efficiently and without hassle, and the team has been consistently approachable and supportive. I wouldn’t hesitate to recommend Property Moves to anyone seeking dependable and high-quality service.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Head and Shoulders above the rest

We’ve dealt with the team at Property Moves for quite some time now. They are undoubtedly head and shoulders above any other letting agents that we have used. I would never, now, consider using any other firm.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Supportive and proactive

Jill at Brewster Property Moves has been brilliant to deal with. She is always very responsive, supportive and easy to reach, and we’ve consistently felt that things were in safe hands with her.
She brings a calm, practical and proactive approach, and handles matters with real professionalism and understanding. We have complete trust in her and have really valued how straightforward and well managed everything has felt.
Jill is a real credit to Property Moves and we would recommend her very highly.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for being nice!!

Jill and the gang at property moves have been really helpful with any problem that has arisen which has been fixed in a timely manner. We've had a great experience in our property in the time we've been here. Property moves are by far the best letting agents we've ever dealt with.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve had a great experience with Property Moves. Jill Brewster has been especially helpful, professional, and always quick to respond to any questions or issues. Everything has been handled smoothly and efficiently, and the whole team has been friendly and easy to deal with. I would happily recommend Property Moves to anyone looking for reliable service.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Property Moves

I have let my flat through PROPERTY MOVES for many years, they are supportive, there when needed, and always on top of things.
Jill and her team are excellent.
Michele

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Helpful and Efficient

Jill has been extremely helpful in helping with any queries relating to tenancy queries and has always answered immediately.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good service Jill is very helpful…

Very good service Jill is very helpful and very quick to respond.
Strongly recommended

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick and easy

I had a great experience overall with Property Moves. From the ease and speed of scheduling a viewing to the very fast response of hearing I was successful in getting the property.

Dan was a friendly and straightforward communicator and was very quick at sending across the necessary information I needed to complete the tenancy documents etc.

The whole process has been quick and easy.

March 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic

I’ve had such a positive experience with Property Moves and truly can’t recommend them highly enough.

From start to finish, Jez and Lauren have been absolutely amazing. The whole letting process was easy, smooth sailing, and completely stress-free. Moving into a new home can often feel overwhelming, but they made everything feel simple, organised, and well managed every step of the way.

Communication has been excellent throughout — clear, prompt, and reassuring — and their seamless system made paperwork and arrangements straightforward and efficient. Most importantly, I’ve genuinely felt looked after as a tenant, which makes such a difference.

Jez and Lauren have been professional, friendly, and supportive from day one, and it’s clear they truly care about providing a great experience. Thank you both for making what could have been a complicated process feel effortless.

I would happily recommend Property Moves to anyone looking for a lettings agent who is professional, reliable, and genuinely supportive.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good agent and very nice staff

Very good agent and very nice staff. Jill Brewster has always been very helpful over the years and has always sorted out any issues quickly and professionally.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Best rental agency in the area.

My current flat has been rented with Property Moves for the past 19 years. Living overseas I have had total confidence in the way they manage the property.
In that time they have found two excellent tenants who have been equally as happy with the support they have received from PM.
There have been several emergencies that have needed emergency call outs due to floods or loss of power. The tenant was able to get through to PM straight away, on the weekend, who had contractors on site immediately.
They specialise in rental properties which means they are not side tracked by sales etc and have been in Hove for many years.
The whole team are amazing to deal with but special mention to Jill who has always been a great support to me. Living in a different time zone, Jill keeps in contact by email and responds to requests promptly even after hours when the office is closed.
I wouldn’t hesitate to highly recommend PM.
Thank you PM team keep up the great work.

March 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service! Everything was handled quickly and efficiently. Great work!

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Fro anyone in Brighton trying to find a Rental Property try Property Moves First!

Fro anyone in Brighton trying to find a property to rent be it long term or short term!
I suggest you contact Property Moves first of all!
There service is first class and they actually take the effort to listen to you’re needs in what your wanting from a property.
Special thank you to Jessica Castle who has been an amazing person and helped me with all my moving in needs to work around my busy schedule!

February 18, 2026
Unprompted review
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Reply from Property Moves | Letting Agents in Brighton & Hove

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