Proshop a/s Reviews 

Det var top! Vi er altid meget glade for at handle hos proshop.

I was happy for my order and wanted a quick delivery. I paid 50 kr extra for home delivery since I was home the whole day. I have a 100 meter view of my road, I see everything who's passing here and get notification once someone is driving towards the house. NO ONE was at my house the day of the delivery and postnord says it was no one here, which is a lie and scam. And I had to drive to a store the day after to pick it up. I requested a refund for the 50 kr extra I paid and Proshop answer is: You weren't home, we won't pay it back. Which is pure bullshit and a big scam. Congratulations, you lost a customer over 50 kr.

Edit:
They mention picture proof but there is nothing they want to share or did share. 1 star will remain.

My order was ready to pick up after half an hour. It was great because I needed a present for a birthday and had very tight time to buy it. Thank you Proshop 😊

The shopping was right.But the delivery egein not arrived.Since
14 of January.The second shopping.
Ml Eva Kiss

..........

Nemt, enkelt og overskueligt. What's not to like :-) Mega god service er blot prikken over i'et

I wish I could give less than one star. My order (#6015993) for the Honor Magic Pen was supposed to be delivered within two days, but it has now been two weeks with no progress. DPD claims that the parcel lockers are overloaded, and it is nearly impossible to reach Poshop. I waited for 50 minutes on their Polish customer service line without any answer. I am extremely disappointed with this service and honestly surprised by the positive reviews below."

Very quick delivery of My Hood scooter.

My son loves it

Proshop har et stort varesortiment-til skarpe priser.
Hurtig ekspedition-og forsendelse
Bare alt perfekt

I am warning B2B customers
Prsohop restores used goods after a 14-day return period and sells them as new, blocking the possibility of a return. I received a graphics card with the manufacturer's seal replaced from a rectangular to a round one, and the card was also dented, scratched with a screwdriver, and had no protective film on the heat sink. The shop does not feel any responsibility, does not agree to any financial compensation, and does not want to settle the matter amicably. At the moment, my advertised card has been sitting in the Proshop warehouse for a week without any updates or responses to emails. I have not even heard a word of apology from the Polish support department for this bizarre situation.

Edit: Reply to Proshop.dk - the graphics card was shipped from your Danish main warehouse, so the opinion definitely applies to you.

Great choice of electronics and lighting fast delivery even during busy Christmas season. Proshop is my #1 choice for my electronics for a long time!

Fast response and quick delivery of my purchase.
No issues.
I will use Proshop again.

As always great selection of merchandise and I found exactly what I wanted for very competitive price. It was shipped almost instantly and the only reason not giving five stars is that then it was lost by Post Nord for two weeks. but I’ve been client of. Pro shop for some years now and always good fulfilment and once quite good response with a claim.

I recently purchased CCTV cameras from this online shopping website and I am very happy with their service. The ordering process was simple, clear, and user-friendly. The cameras were delivered on time and were well packed to avoid any damage. Product quality matched the description exactly and works perfectly. Overall, it was a smooth and satisfying shopping experience, and I would definitely recommend this website to others.

I ordered on Dec. 14th 3 BRIO train elements for Christmas evening. After the order confirmation - a mail informing that expected delivery on Jan. 6 th - why not informing up front then I could have chosen another store for the same purchase.

Then again I receive another mail about part delivery as one of the products was available.
The day after yet another mail about the next product was available and yet again another mail that the last product will arrive at Jan. 8th.
All 3 deliveries now have 3 different order no. and requires shipping cost at each part delivery - which is totally absurd. In the end the 3 products will be much more expensive than the most expensive store selling the same products.

Wrote the support team a mail expressing my frustration - the support answered next day saying he didn´t understand what was going on - but who will if the supporter doesn´t understand, I wonder?

Totally unacceptable service - will not recommend the store.

Customer no. 128090850

Great pricing and authentic products. Got Olaplex waaaaay cheaper than my hairdresser asks.
Not the first time ordering. Definitely not the last.

Relatively easy process from order to pick-up locally. Bit of a hiatus in the middle when I wasn’t quite sure where the goods were, but they arrived more or less on time. Glad we did not have to wait for the goods to come from China as some suppliers do. I would use the company again.

Fast shipping and good Black Friday deal.

500 Internal Server Error
Cloudflare

Er I ok?

No answers, no solutions
Order on wednesday.

On friday I recieve a text and an e-mail that it will be delivered that night between 18-22:

Great! I take off work

at 19:30 I receive a new e-mail saying it cant be delivered. And that it will be delivered the next weekday (monday).

On monday I recieve a e-mail from the deliveryfirm saying that the reason that they cant deliver it is due to the parcel being to large.

On monday evening I recieve part of the order (on another parcel). So the delivery firm was actually here, they just didnt deliver the full order.

I cant really use the monitor without an actual computer.

Clearly this is an issue between the delivery-service and proshop, but my business is with proshop so they are the ones who should be sorting this out.

Now they are telling the delivery service to deliver the computer back to proshop, so that they can usje another deliveryservice to get it back out to me. forcing me to wait, for noone knows how long.

I offer to drive and get the computer myself, wherever it might be, but there is no working communication between the delivery company and Proshop so they cant help me out.

Now I have no idea where my order is, and proshop is reffering to the delivery company and cant give me any sort of update.

Ive never experienced such a post-sale customer service so non interested in solving problems.