I am satisfied with my purchase and I am happy with the Apple watch and the offer I received. The order delivery was bit late but it arrived in good condition. I would recommend purchasing with ProSho... See more
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See what reviewers are saying
Shipped and delivered quickly, also in the past I had no problem to get refund for defective item. Great service.
This is my second time buying fairly expensive electronic products. These guys at ProShop are fast at processing and delivery and accurate and committed on what they claim on their product page. Also... See more
I am so satisfied with my purchase and wow super fast delivery too! I could track my products so no need to be worried as well. I get impression often danish companies have better service than Swedis... See more
Company details
- Electronics Wholesaler
- Children's Toys Store
- Garden
- Kitchen Supply Store
- Lighting Store
- Office Supply Store
Written by the company
Med mer än 1,5 miljoner besökare varje år och över 235 000 varor sortimentet är Proshop en av Danmarks största nätbutiker. Proshop har för närvarande onlinebutiker 8 länder: Danmark, Norge, Sverige, Finland, Polen, Tyskland, Österrike och Nederländerna. Proshop bygger på gott affärsmannaskap och sunt förnuft. Därför har vi också ett naturligt fokus på att alltid ha rätt varor till attraktiva priser, vara tillgängliga för våra kunder och ge världens bästa kundservice. Hårdvaror och elektronikprodukter utgör majoriteten av vår verksamhet, från kompletta serversystem till köksmaskiner. Dessutom har vi ett brett utbud av leksaker, verktyg, kontorsmaterial, trädgårdsmaskiner, smart belysning och mycket mer. Vi står för topppriser, snabb leverans och bästa service. Siffrorna ljuger inte: – Vi har en årlig omsättning på 2,7 miljarder danska kronor. – Vi har haft mer än 3,6 miljoner kunder under de senaste 5 åren. – Vi skickar över 4 miljoner produkter varje år. – Vi har över 235 000 olika varor på våra hyllor. – Vi har 300 medarbetare. Mycket mer. Mycket snabbare.
Contact info
Slet Møllevej 17, 8270, Højbjerg, Denmark
- 08-500 870 30
- support@proshop.se
- www.proshop.se
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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It was the best coffey crosser I ever…
It was the best coffey crosser I ever used.
Thank you
Regards Micro.Steinar.Sweden
Reflection as procurement purchaser - Very positive
I am writing this as a professional purchaser and I have to say that our experience with Proshop recent three months, when we actively started procuring from them, has been a very smooth and joyful journey!
As many other in the IT-business, we have chosen to move from Dustin, to Proshop as deliveries and invoicing process has been efficient and effective as they cater a big variety of offerings!
As a procurement specialist, I am looking forward meeting Proshop in coming procurement activities.
I have some conflicting emotions
I have some conflicting emotions about this order. First package was lost somehow, and it was not good. However, I got good help from customer support, so I finally got my item in the second package.
This is blackmailing
This is blackmailing, fraud and stealing people money

Reply from Proshop.se
Everything comes with a price
Everything comes with a price, Proshop’s price is competitive, however service is not. I bought a quad pack of Tado thermostat, out of four, one stopped working. When I sent back the only one that was malfunctioning, they requested me to send all others that were fully functional in order to EVEN start testing the broken one, I tried to explain, but they said the rule is to send everything that is in original packet. To me it seemed like they were trying to make the claim harder, nevertheless, it is understandable that superior service should not be expected when paying lower price.

Reply from Proshop.se
I've been a customer for a number of…
I've been a customer for a number of years and RECOMMEND Proshop!
"Express letter" one week late picked…
"Express letter" one week late picked up by myself. Banged up and opened by PostNord! How happy can I be?
Update: They never tried to deliver it. I can see that you will not take fully responsibility. I will probably think twice before ordering something from you in the future. Have a nice day or evening.

Reply from Proshop.se
Great product with great price
Great and authetic product with the best price you can find. And also really fast delivery. The store has all collections of EXIT board games.
Stunning High Quality Print Outs
I have printed some pictures, they are stunning high quality print outs. I am very much satisfied so far. It was easy to set up the printer.
poor packaging and delayed delivery
after placing an order for a laptop that was listed as available with a delivery time of 2-4 business days, I received no order confirmation or any communication for over a week...when i reached out to them, they finally sent an order confirmation, and the laptop was dispatched a week later (it arrived after nearly three weeks since placing the order)
but what truly shocked me was the packaging, or NO PACKAGING...the laptop was shipped from Denmark to Sweden with no protective materials whatsoever...it was loose in the box that was larger than the laptop, causing it to shift and bang around during transit... there was no indication on the box (like a "fragile" sticker or anything) to show that it has delicate contents
this was absolutely unacceptable...whether the laptop is new or refurbished, it should be properly packaged and protected during shipping!
receiving a potentially damaged laptop defeats the purpose of purchasing one in the first place

Reply from Proshop.se
Accurate time for delivery
I have had a great buying experience…
I have had a great buying experience with Proshop. They dispatched the purchase quickly, and the customer support team was very helpful too.
I am definitely a returnering customer.
I recommend them!
Not as described
I get the electric scooter xiaomi mi pro 2 but unfortunately it only goes upto 20 kn while it says in the description 25km. I even doubt about the total milage it can give is not 45km as mentioned since the battery goes very fast. Within 2 days i even had my tyres punchured too😂. I wrote them on 23rd of june but still haven’t heard from them so idk if i should send it back and since i work untill 16:00 i wasn’t able to talk to them. I hope to call them tomorrow during my break.

Reply from Proshop.se
Best price and best quality with very…
Best price and best quality with very fast delivery. I love the product and I recommend the seller
99kr to send back something unused
99kr to send back something unused. I wouldn't have bought from this place if I knew it was based in Denmark. (Returning an item because it was of extremely low quality.)
Don't buy here unless you know exactly what you're buying.

Reply from Proshop.se
Failure to meet deadlines, withdrawal of money without consent
I ordered a chair, having previously specified the delivery time. I waited almost two weeks. The chair was not shipped on time and the payment was returned to my account. I ordered a chair from another store, which immediately sent it to me on the same day. But the next day Proshop again took the money from my card without my consent. Now they are "preparing the goods for shipment", although I told them that I was canceling the order and still asking for the money to be returned to my account. It is not normal that they return money due to failure to meet delivery deadlines, and then write it off again whenever they want.
Addition. Three weeks have passed and I still have not received my money back. Now they blame Postnord for sending the package to the wrong address. Until the package is returned, they do not want to return the money. It is unknown how long this will continue.
Addition. Four weeks have passed and I still have not received my money back.
Addition. Five weeks have passed and I still have not received my money back.
Addition. After six and half weeks I finally received my money back.

Reply from Proshop.se
Super easy to order and professional
Super easy to order, straight forward and serious company. Very good quality of products
Great shop!
Everything is good. Order was sent at the same day in which I've ordered it even though that it was already afternoon. It took some time to deliver, but that's not anyhow fault of the shop. Great after purchase contact, additional mails with useful guide how to assemble PC parts. I really recommend that, surely will shop there again.
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