Prospa New Zealand logo
Visit website

Prospa New Zealand Reviews 1,184

•
TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and professional approach, making interactions pleasant and productive. The service provided is frequently described as great, efficient, and easy, with many people appreciating the smooth process and quick response times. Reviewers are particularly impressed with the exceptional customer service, noting the team's ability to make everything happen and offer professional assistance. However, some customers also noted issues with the service not being completed or experiencing very bad overall service. A few other people also felt that communication could be better and described being treated poorly when problems arose.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism and helpfulness. Many... See more

Service

Customers had positive experiences with service, often describing it as fantastic, efficient, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times, highlighting quick and efficient customer service.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the whole process as quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever though... See more

Rated 5 out of 5 stars

I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was ne... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant

Written by the company

Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.

Business loans made easy.

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with - Sam was friendly and efficient and we received a response within 2 working days as promised

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and Positive

Friendly and very helpful contacts, throughout.

Never felt like I was the 'dead-beat-borrower', in fact I even got positive comments about my business in the review - which you NEVER hear from a bank.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, simple

Holly Harrison, was extremely helpful, efficient and made the process very simple. Many thanks once again for the magnificent service.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

The overall service was great

The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever thought I would. Interest rates are great and very competative, terms and conditions very clear and up front nothing hiden in small prints. Great would 100% reccomend

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very quick to answer any correspondence, process was straightforward and I received the funds in a matter of days. Maddy listened and gave me the advice I required.

November 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look