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Prospa New Zealand Reviews 1,184

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and professional approach, making interactions pleasant and productive. The service provided is frequently described as great, efficient, and easy, with many people appreciating the smooth process and quick response times. Reviewers are particularly impressed with the exceptional customer service, noting the team's ability to make everything happen and offer professional assistance. However, some customers also noted issues with the service not being completed or experiencing very bad overall service. A few other people also felt that communication could be better and described being treated poorly when problems arose.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism and helpfulness. Many... See more

Service

Customers had positive experiences with service, often describing it as fantastic, efficient, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times, highlighting quick and efficient customer service.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the whole process as quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever though... See more

Rated 5 out of 5 stars

I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was ne... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant

Written by the company

Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.

Business loans made easy.

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I found the team that I had dealing…

I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was needed to be supplied.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Thank you for returning call but Be…

Thank you for returning call but Be aware and very careful reading the terms before making the commitment as probably isn’t the place ideal for some hairdressers or salons I had a lovely filapino lady who was off straight from the go. So make sure your dealing With a game changer instead of receptionist anywho water off a ducks back take my business to a competitor xx

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

I was really impressed with how easy it…

I was really impressed with how easy it was to apply for funding. The online application was easy to follow and complete. the guy who called me was very friendly and was great to deal with.
Once the finance was approved I was really impressed with how quickly the money was in my account.
Would highly recommend so far

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

The simplicity and level of…

The simplicity and level of communication was fantastic.

June 18, 2025
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Stefan, we love delivering on our promises and are committed to providing a fast and transparent customer experience.

Rated 4 out of 5 stars

A lender who thinks outside the box for businesses

We have had a mutually beneficial relationship with Prospa especially with Taylamaree who works hard to benefit the businesses she Manages . Thanks for everything Prospa .

June 6, 2025
Unprompted review
Prospa New Zealand logo

Reply from Prospa New Zealand

Hi Mark, thank you for your positive comments.
We agree, Tayla is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind regards, team @ Prospa

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