From our very first visit, Maggie and Barbara made us feel so welcome. They were both incredibly friendly, approachable, and always happy to answer any questions we had. Nothing ever seemed too much... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sharon at Hollinsgate has been amazing so far. She went through all the different options with me without any hard sell, was honest about pros and cons and has supported me in so many ways from day on... See more
I couldn't be happier with the process of buying my new home at Abbey Vale and am delighted with the quality and design of the build. The whole buying process was made easy by the fantastic team at A... See more
Sharon has gone above and beyond from our first visit to the site a few weeks ago to finally securing our plot today. She has supported us every step of the way, providing any information we have re... See more
Company details
Written by the company
At Prospect Homes, we’re committed to designing and building superior homes that look and feel great to live in. Prospect Homes are part of The Riverside Group.
Contact info
5 Meridian Business Village, Speke, Liverpool, Merseyside. , L24 9LG, Liverpool, United Kingdom
- 01514485720
- info@prospectgb.com
- www.prospecthomes.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of the best sites I've been on and…
One of the best sites I've been on and very well managed and tidy

Reply from Prospect Homes
Boiler pressure
Danny came out to fix the boiler pressure and was done in minutes.
He was friendly and polite.

Reply from Prospect Homes
Friendly and very helpful
Friendly and very helpful. Made to feel that the team are here to support us in our move. As snags appear there is a clear acceptance that they will be fixed asap.

Reply from Prospect Homes
Moved into a new build
Moved into a new build property (just built), had a few minor issues and Danny the site mananger resolved them very quickly and efficiently.

Reply from Prospect Homes
New build house mitton Grange no 10
Excellent workmanship I've just moved into a new build built by prospect homes everything done to a very hight standard. Site staff very friendly and helpfull especially Chris and Sam who came round as a courtesy visit to see how we was settling in .
10/10 for service

Reply from Prospect Homes
Excellent customer service by Lisa at…
Excellent customer service by Lisa at Mitton Grange whalley.
Visited the site over the weekend and the customer service was a 5 star service, the time Lisa spend with us and her knowledge on the property’s was excellent Will defiantly be back.

Reply from Prospect Homes
Happy new home owners!
After a navigating a challenging start with our purchase at the Mitton Grange development, for various reasons, it’s so far so good with Prospect Homes, particularly with the build quality and aftercare, having recently moved in. Special mention to Sam, in the building/aftercare team, who has gone above and beyond to assist with any minor details and ensure we are happy with our home. The team have even been forthcoming helping with odd jobs here and there. We were lucky to meet Barbara on our very first visit and she was friendly and helpful throughout, including being present on the day of our move! Consistency and communication is always valued for any customer. At present, we have every faith in the team and can rest easy in our new home knowing everybody is happy to help!

Reply from Prospect Homes
Bridgemere Burscough
In the process of buying our new home at Bridgemere Burscough.
The support we have received is amazing from the girls especially Jasmine who had supported us every step of the way.
She has gone above and beyond to make sure the process has gone smoothly as possible .

Reply from Prospect Homes
In my opinion only use these if you…
In my opinion only use these if you want to get conned/ripped off after myexperiences trying to buy 31 The Ridings in Longridge during the period 2022/2023

Reply from Prospect Homes
5 stars!
We moved in to our new house earlier this week. They’ve done a fantastic job with the house but they fixed any issues we came across during the move. I chipped some paint off the wall when moving furniture and Danny the site manager came and touched it up and wrote down the name of the paint so we can purchase it for the future. Couldn’t ask for a better service!

Reply from Prospect Homes
Zoe was there every step of the way and…
Zoe was there every step of the way and could not have been more helpful. She helped sort out all the issues that arose in a professional and friendly manner.

Reply from Prospect Homes
Enjoyed working on Vancouver and…
Enjoyed working on Vancouver and middlemas hay projects. Would come back and work for prospect again. Lads have been brilliant to work with.

Reply from Prospect Homes
Mitton grange
New house at mitton grange is great , good quality through out had assistance from Sam and Chris (site managers) sorting out general moving in enquiries etc always got a return call if I called them when they were in meetings or dealing with someone else . Very professional and concensus easy to approach.

Reply from Prospect Homes
It’s Been fantastic working on a…
It’s Been fantastic working on a prospect homes site at mitton grange. Very tidy and well organised. Great management.

Reply from Prospect Homes
Sam is a nice guy and always does what…
Sam is a nice guy and always does what he says he will. He's reliable and professional.

Reply from Prospect Homes
Mitton grange
Well organised site management at Mitton grange whalley, both site managers helpful and work with you

Reply from Prospect Homes
Prospect Homes house purchase Miitton Road Whalley Sales negotiators were helpful and used…
Sales negotiators were helpful and used best efforts to speed up the completion process.
The build quality of the house bought was generally excellent but minor “poor finish” issues have been speedily resolved.
The site manager, Sam has gone “above and beyond” to assist a widow in resolving all sorts of problems, many of which were not directly related to the property

Reply from Prospect Homes
Our beautiful new home in Whalley
We had allsorts of completion dates due to the weather, and it was touch and go if we would be in for Christmas. Zoe pulled out the stops and got us in, we were so grateful as we moved out of our house in Cheshire on the 2nd November.
We had a few teething problems as expected but Sam is absolutely sorting them for us. I have no worries that the fantastic support will continue.

Reply from Prospect Homes
We purchased our house in the Ridings…
We purchased our house in the Ridings Develpment in 2019. We were the first people to buy here and subsequently we moved in on the 22nd of November 2019. We had nothing but help and kindness from the then site manager and his team. They put right every small problem that we had immediately. Also we would just like to mention Jasmine she guided us through every stage of our purchase and is 100% efficient. It wasnt easy as we moved up to Longridge from Sussex plus we are a elderly couple. Cant praise The Prospect Team enough. Im sorry to say that we are still waiting for our roads to be topped and pavements to be finished after almost five years of moving in. I understand that there was problems with drainage but worst of all was being lied to by so many people saying oh it will be done by Xmas that was three years ago and here we are as i said almost five years and still waiting. Yours sincerely Maureen M Broadbent

Reply from Prospect Homes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







