The manager was very helpful and kind and you should come for great customer service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would like to say that I am a very happy customer..They managed to fix the problem I had today with my mobile phone..which made me feel so happy indeed..The staff are very friendly, caring and extre... See more
Company replied
I went in today with two Iphones that weren't working. within minutes the gentlemen were able to get the problems on both of them sorted. the store in inviting, clean and well lit. there are loads of... See more
Company replied
An excellent and exceptional service. I normally go in frowning but comes 100% smiling and joyful. The employees are so kind and attentive. Big thanks to kamil and Norman y’all are the best.
Company replied
Company details
About iMobile Pro Tech Experts - Bournemouth
Written by the company
iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products
With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.
We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.
Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.
We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.
We offer a wide range of smartphones and electronic gadgets at unbeatable prices.
We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.
We do a quality inspection of all our products before listing them for sale
You can always find the one you like, and we will provide you with the best price.
We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.
With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.
We are committed to taking care of your devices.
Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!
Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.
With iMobile, you can buy with confidence.
With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.
We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.
Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.
We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.
We offer a wide range of smartphones and electronic gadgets at unbeatable prices.
We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.
We do a quality inspection of all our products before listing them for sale
You can always find the one you like, and we will provide you with the best price.
We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.
With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.
We are committed to taking care of your devices.
Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!
Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.
With iMobile, you can buy with confidence.
Contact info
60 Commercial Road, BH2 5LR, Bournemouth, England, United Kingdom
- 01202 555807
4.4
Excellent
57 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The manager was very helpful and kind…
The manager was very helpful and kind and you should come for great customer service
December 10, 2025
Unprompted review
Absolutely Devestated with this…
Absolutely Devestated with this service, Went in to get a battery changed on my Iphone 12. The battery itself won't charge when the phone is unlocked it's broken already after 3 days and is incredibly annoying when on the move. What they also did is change my official Iphone screen and said it was broken to change it without my permission to put some broken fake screen on that is just pressing random buttons constantly. I can barely do anything so I've just been charged £115 for an even worse off phone. My screen was working fine the day before it was a battery problem, their eyes lit up and they thought they would just fleece me up for a screen on top. Absolute scam and a joke I will be coming in to get this resolved when I'm not working. BE WARY WITH THESE
May 24, 2025
Unprompted review
Honest and straight forward advice given
Honest and straight forward advice given
December 31, 2024
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for the five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.
Amazing service and very efficient
Amazing service and very efficient, would 100% recommend, freebie too!!
July 1, 2024
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
We are glad that you have had an amazing experience with iMobile. Thank you for the 5 stars. We hope to see you again soon.
Reply from iMobile Pro Tech Experts - Bournemouth
We are glad that you have had an amazing experience with iMobile. Thank you for the 5 stars. We hope to see you again soon.
Repaired Iphone 11 screen -done in just…
Repaired Iphone 11 screen -done in just 20 minutes with affordable price
June 20, 2024
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Absolutely thrilled you had a 5-star experience! We hope to see you again soon.
Fabulous
Fabulous, really friendly, so quick and really good value. Thanks.
April 11, 2024
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with us. We hope to see you again soon.
Very friendly customer service bought a…
Very friendly customer service bought a pair of headphones very affordable and great quality!
January 26, 2024
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for your feedback. We would love to see you again.
The staff are amazing and always have…
The staff are amazing and always have everything that I need
October 23, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
These guys always sort me out good and…
These guys always sort me out good and proper every time I pay a visit. All the staff are warm and hospitable making sure I have everything I need and doing it with a smile
October 23, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
Staff very friendly and respectful help…
Staff very friendly and respectful help with repair my phone faster and professional plus I’m buy a vape so amazing !!!! Definitely I will back !!!!
October 20, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
Awsome customer service very nice…
Awsome customer service very nice people
Shop always clean
October 16, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
it’s always a pleasure seeing you. Thanks so much for your positive feedback
Best int town
October 16, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thanks for your positive review. We’re happy you had a fantastic time with us!
Great service very friendly
October 15, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
always so welcoming and helpful
October 12, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
AVOID!!!!
AVOID!!!!
Took my iPhone in for a screen repair. When I got it back I was unable to connect to wifi or 4g. Having been a fully working phone prior to screen repair the store agreed to send for a repair and I was told it would take 4 days. I didn’t get the phone back for almost 1 month!!! Constantly palmed off with ‘it’s in the post’ but was told it was fixed.
On collection I was told it wasn’t possible to fix. Following lots of argument they agreed to replace with a refurbished like for like phone. Only for them to then change their minds and refuse to replace or accept responsibility!!! So now I have a completely useless iPhone as a result of their shoddy work. I will be taking them to the small claims court out of principle as the way they have handled this is disgusting. I have record of everything and am fully confident in my claim. Awful company and awful staff
August 8, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
We are sorry for inconvenience. Please contact to customercare@imobile.co.uk and sent all details to investigate the matter.
Great Service
Always very helpful and will try their best to get the product needed
October 9, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
Great customer service
October 9, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
Good person
October 6, 2023
Unprompted review
Reply from iMobile Pro Tech Experts - Bournemouth
Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.