iMobile Pro Tech Experts - Cambridge Reviews 357

TrustScore 5 out of 5

4.8

19/20 Market St, CB2 3PA Cambridge, England, GB


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Rated 5 out of 5 stars

All the employees here are magnificent! Superb customer service! Kat is one of the nicest ladies I've met in Cambridge. Always helping me with recommendations. I always come here for my vapes or pho... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the guys in the Cambridge branch. We brought in an iPhone that had been at the bottom of the river Cam for 20 minutes and had gradually died over the following three days. We... See more

Company replied

Rated 5 out of 5 stars

Today I had experience of using the Cambridge store. I was provided a brilliant service by Kat. She’s very professional, knowledgeable and lovely to speak to. She has a great customer service equites.... See more

Company replied

Rated 5 out of 5 stars

When entering the shop I was met by the most helpful member of staff (Kat) who understood my needs & directed me to the options of a new charger. I would strongly recommend using this branch of I... See more

Company replied


Company details

  1. Mobile Phone Repair Shop

About iMobile Pro Tech Experts - Cambridge

Written by the company

iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products

With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.

We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.

Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.

We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.

We offer a wide range of smartphones and electronic gadgets at unbeatable prices.

We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.

We do a quality inspection of all our products before listing them for sale

You can always find the one you like, and we will provide you with the best price.

We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.

With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.

We are committed to taking care of your devices.

Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!

Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.

With iMobile, you can buy with confidence.

Contact info

  • 19/20 Market St, CB2 3PA, Cambridge, England, United Kingdom

  • 01223359795

4.8

Excellent

TrustScore 5 out of 5

357 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm was satisfied with the service

I'm was satisfied with the service, the lady who attend was really nice

November 15, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for the five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Fantastic

When entering the shop I was met by the most helpful member of staff (Kat) who understood my needs & directed me to the options of a new charger.

I would strongly recommend using this branch of I Mobile, FANTASTIC..!!!

September 19, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Very very friendly team

Very very friendly team , i love to visit this shop again

September 14, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Kat was really warm and friendly

Kat was really warm and friendly, she made a big effort to help me find what I wanted and I'll definitely be returning!

Thanks Kat!

September 13, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful, gave me a discount without me being aware of it. Very professional too

September 13, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

This phone shop is the best in…

This phone shop is the best in Cambridge. The staff Cat and the team treat you really well. I would happily recommend this shop.

September 13, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

kat was very friendly and her customer…

kat was very friendly and her customer service is the best . x
highly recommend this friendly vape shop .
they are always happy to help

August 30, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Kat is amazing very helpful will defo…

Kat is amazing very helpful will defo come back just for her

August 23, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Cat was amazing

Cat was amazing, very friendly and welcoming. She brought her warmth, beauty and expertise into the shop and she was super helpful. She charged the vape for us and shared knowledge with us and was super helpful. Thank you cat ❤️

August 23, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. Customer care included offering water on a hot day.
A very good experience.

August 2, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 1 out of 5 stars

10 minutes after having my ipad screen…

10 minutes after having my ipad screen repaired, discovered the pencil not working. Went back to the guy who said first give it 24h and it will work. As expected nothing working after 24h, they promised to get it replaced by another one which you'd find 2 different guys from the shop giving different replies about, one say we ordered the new screen for you it will arrive Saturday and then the other say Tuesday we will call once arrive; of course never received a call. On the week waiting, I noticed the ipad heats too much and not charging if watching youtube while putting the charger and that was something completely new after the repair. Now, around 6 weeks or a bit moreafter the repair, the touch is not working properly up to a point making the screen dysfunctional. Completely unprofessional and untrustable place

April 13, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Hi Kamel, We apologise for the inconvenience this may have caused, We certainly provide six months warranty on our repairs. Please visit the store and our staff will take care of the device on priority.

Rated 1 out of 5 stars

went to go get my phone fixed on…

went to go get my phone fixed on Saturday for 40 quid thought it was all good until last night Sunday when random apps started opening and this morning Monday got a grey prompt that somethings been connected and stuff started opening and of all things he was scrolling through my YouTube shorts strange one wouldn’t recommend only if you want a cheeky hack n called em he said he couldn’t understand English suddenly when I brought it up and ended the phone!!!
don’t touch with a barge pole!

May 20, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Hi Samuel,
Please take a moment and write us at customercare@imobile.co.uk we shall investigate the matter and get back to you as soon as we can. Thank you

Rated 5 out of 5 stars

All the employees here are magnificent

All the employees here are magnificent! Superb customer service! Kat is one of the nicest ladies I've met in Cambridge. Always helping me with recommendations. I always come here for my vapes or phone fixing needs.

-Tom T.

May 10, 2024
Unprompted review
iMobile Pro Tech Experts - Cambridge logo

Reply from iMobile Pro Tech Experts - Cambridge

Thank you so much for the 5-star review! We're thrilled you had a great experience with iMobile.

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