Bilal and his colleague patiently and expertly helped my 80yr old mum change her mobile phone up to a recon iPhone - First Class service
Company replied
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Bilal and his colleague patiently and expertly helped my 80yr old mum change her mobile phone up to a recon iPhone - First Class service
Company replied
I went into Imobile to fix my phone. Ana was do helpful and said would be expensive to repair and would be better to buy a new mobile I was worried about cost and she showed me phones that were inexpe... See more
Company replied
Very quick screen repair! The guy running the shop was so helpful and accommodating. Phone is brand new and would not hesitate to use this service again.
Company replied
I would recommend going to this shop if you want to be served with honesty and happy employees. Special thank you to Anna , she was extremely helpful, she gave me space to choose what I wanted to buy... See more
Company replied
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35a Ashley Centre, KT18 5DB, Epsom, United Kingdom
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Bilal and his colleague patiently and expertly helped my 80yr old mum change her mobile phone up to a recon iPhone - First Class service

Reply from iMobile Pro Tech Experts - Epsom
Very quick screen repair! The guy running the shop was so helpful and accommodating. Phone is brand new and would not hesitate to use this service again.

Reply from iMobile Pro Tech Experts - Epsom
Thank u esters helping me the other day with my work thing with passport situation you were very helpful I hope u do well in this work you do you allways try to help me
Thank again

Reply from iMobile Pro Tech Experts - Epsom
I went into Imobile to fix my phone. Ana was do helpful and said would be expensive to repair and would be better to buy a new mobile I was worried about cost and she showed me phones that were inexpensive I bought one There and then and she transferred everything onto my new phone. I went in very anxious and came out very happy. Thank you Ana at Epsom you are a star.

Reply from iMobile Pro Tech Experts - Epsom
What can I say! Anna was outstanding! Fantastic customer service all round! Would highly recommend for any repairs, a smiley face, great advice, customer relations and great products!
Thank you so much for what you did today for my daughter. There are good people in the world.

Reply from iMobile Pro Tech Experts - Epsom

Reply from iMobile Pro Tech Experts - Epsom
Amazing workers specially Mr Safi very helpful and lovely guy to speak to and great customers service as well.

Reply from iMobile Pro Tech Experts - Epsom
Very professional and polite, I’m a very happy customer.
I do recommend the technician to everyone.

Reply from iMobile Pro Tech Experts - Epsom

Reply from iMobile Pro Tech Experts - Epsom
I have never been so satisfied with my experience the lovely staff members Anna and safy helped me so much they was very helpful and friendly

Reply from iMobile Pro Tech Experts - Epsom
Purchased a phone and the staff were so friendly. Big smiles on their face and very funny.

Reply from iMobile Pro Tech Experts - Epsom
The staff is amazing. I came for some tech support with my iPad, and they did everything they could to get it fixed, and that required quite a few different options and a lot of patience!

Reply from iMobile Pro Tech Experts - Epsom

Reply from iMobile Pro Tech Experts - Epsom
Came in with a smashed iPhone 13 Pro, I was quoted £550 to fix it from Apple. iMobile offered to fix it for me for £100. Absolute bargain, the lovely woman in the shop Ana even gave me a free battery replacement (you know how these iPhone battery’s are 🙄). Saved me over £900 as I was gonna buy the new iPhone 15 Pro. 100% recommended!

Reply from iMobile Pro Tech Experts - Epsom
Amazing. Went in as phone had stopped working. Sorted me out in minutes.

Reply from iMobile Pro Tech Experts - Epsom
Anna (I hope remembered her name right!?) was really helpful. She was friendly and patient as I was trying to work out what I needed for my phone/car. I would highly recommend this place and also will visit again myself.

Reply from iMobile Pro Tech Experts - Epsom
Unbelievable customer experience. Was greeted and helped by a super friendly Anna. Helped replace my I-phone screen protector and because of a tiny microscopic fault she ended up giving it to me for free. Well done Mobile team and well done Anna.

Reply from iMobile Pro Tech Experts - Epsom
Always a pleasure, great customer service and best prices on the high street!

Reply from iMobile Pro Tech Experts - Epsom
Very friendly staff , helpful and knowledgeable will definitely come back thank you very much for your help

Reply from iMobile Pro Tech Experts - Epsom
I would recommend going to this shop if you want to be served with honesty and happy employees. Special thank you to Anna , she was extremely helpful, she gave me space to choose what I wanted to buy without putting pressure or follow me around the shops, which is what you get in other shops .she managed to help me with all the accessories for my iPhone and Apple Watch . Store atmosphere is 5*

Reply from iMobile Pro Tech Experts - Epsom
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