iMobile Pro Tech Experts - Epsom Reviews 50

TrustScore 5 out of 5

4.8

35a Ashley Centre, KT18 5DB Epsom, GB


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Rated 5 out of 5 stars

Bilal and his colleague patiently and expertly helped my 80yr old mum change her mobile phone up to a recon iPhone - First Class service

Company replied

Rated 5 out of 5 stars

I went into Imobile to fix my phone. Ana was do helpful and said would be expensive to repair and would be better to buy a new mobile I was worried about cost and she showed me phones that were inexpe... See more

Company replied

Rated 5 out of 5 stars

Very quick screen repair! The guy running the shop was so helpful and accommodating. Phone is brand new and would not hesitate to use this service again.

Company replied

Rated 5 out of 5 stars

I would recommend going to this shop if you want to be served with honesty and happy employees. Special thank you to Anna , she was extremely helpful, she gave me space to choose what I wanted to buy... See more

Company replied


Company details

  1. Mobile Phone Repair Shop

About iMobile Pro Tech Experts - Epsom

Written by the company

iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products

With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.

We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.

Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.

We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.

We offer a wide range of smartphones and electronic gadgets at unbeatable prices.

We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.

We do a quality inspection of all our products before listing them for sale

You can always find the one you like, and we will provide you with the best price.

We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.

With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.

We are committed to taking care of your devices.

Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!

Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.

With iMobile, you can buy with confidence.

Contact info

  • 35a Ashley Centre, KT18 5DB, Epsom, United Kingdom

  • 01372359620

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bilal and his colleague patiently and…

Bilal and his colleague patiently and expertly helped my 80yr old mum change her mobile phone up to a recon iPhone - First Class service

June 25, 2024
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Absolutely thrilled you had a 5-star experience! We hope to see you again soon.

Rated 5 out of 5 stars

Very quick screen repair

Very quick screen repair! The guy running the shop was so helpful and accommodating. Phone is brand new and would not hesitate to use this service again.

June 7, 2024
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you for a 5 star review, We are glad that you had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Thank u esters helping me the other day…

Thank u esters helping me the other day with my work thing with passport situation you were very helpful I hope u do well in this work you do you allways try to help me
Thank again

May 7, 2024
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you so much for the 5-star review! We're thrilled you had a great experience with iMobile.

Rated 5 out of 5 stars

5* Ana from Epsom

I went into Imobile to fix my phone. Ana was do helpful and said would be expensive to repair and would be better to buy a new mobile I was worried about cost and she showed me phones that were inexpensive I bought one There and then and she transferred everything onto my new phone. I went in very anxious and came out very happy. Thank you Ana at Epsom you are a star.

April 5, 2024
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with us. We hope to see you again.

Rated 5 out of 5 stars

Amazing customer service

What can I say! Anna was outstanding! Fantastic customer service all round! Would highly recommend for any repairs, a smiley face, great advice, customer relations and great products!
Thank you so much for what you did today for my daughter. There are good people in the world.

February 21, 2024
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and feedback. Your satisfaction is our top priority, and we're delighted to hear that you had a positive experience with us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Ehsan the tech is very helpful.

February 17, 2024
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Reply from iMobile Pro Tech Experts - Epsom

It’s lovely to hear your kind words of appreciation for our hard-working staff. Thanks for your feedback, we hope to see you again soon.

Rated 5 out of 5 stars

Amazing workers specially Mr Safi very…

Amazing workers specially Mr Safi very helpful and lovely guy to speak to and great customers service as well.

December 30, 2023
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Reply from iMobile Pro Tech Experts - Epsom

It’s lovely to hear your kind words of appreciation for our hard-working staff. Thanks for your feedback, we hope to see you again soon.

Rated 5 out of 5 stars

Very professional and polite

Very professional and polite, I’m a very happy customer.
I do recommend the technician to everyone.

November 15, 2023
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Great service Ana and collague

Great service from
Ana and Ahad

November 12, 2023
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Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

I have never been so satisfied with my…

I have never been so satisfied with my experience the lovely staff members Anna and safy helped me so much they was very helpful and friendly

November 7, 2023
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Purchased a phone and the staff were so…

Purchased a phone and the staff were so friendly. Big smiles on their face and very funny.

November 7, 2023
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

The staff is amazing

The staff is amazing. I came for some tech support with my iPad, and they did everything they could to get it fixed, and that required quite a few different options and a lot of patience!

October 29, 2023
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Great service and happy staff 😊👍👏

October 26, 2023
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Smashing customer service

Came in with a smashed iPhone 13 Pro, I was quoted £550 to fix it from Apple. iMobile offered to fix it for me for £100. Absolute bargain, the lovely woman in the shop Ana even gave me a free battery replacement (you know how these iPhone battery’s are 🙄). Saved me over £900 as I was gonna buy the new iPhone 15 Pro. 100% recommended!

October 26, 2023
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Amazing

Amazing. Went in as phone had stopped working. Sorted me out in minutes.

October 16, 2023
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Brilliant service. Thank you

Anna (I hope remembered her name right!?) was really helpful. She was friendly and patient as I was trying to work out what I needed for my phone/car. I would highly recommend this place and also will visit again myself.

October 14, 2023
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Unbelievable customer experience

Unbelievable customer experience. Was greeted and helped by a super friendly Anna. Helped replace my I-phone screen protector and because of a tiny microscopic fault she ended up giving it to me for free. Well done Mobile team and well done Anna.

October 13, 2023
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure, great customer service and best prices on the high street!

October 12, 2023
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff , helpful and knowledgeable will definitely come back thank you very much for your help

October 11, 2023
Unprompted review
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Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

HELPFUL

I would recommend going to this shop if you want to be served with honesty and happy employees. Special thank you to Anna , she was extremely helpful, she gave me space to choose what I wanted to buy without putting pressure or follow me around the shops, which is what you get in other shops .she managed to help me with all the accessories for my iPhone and Apple Watch . Store atmosphere is 5*

October 9, 2023
Unprompted review
iMobile Pro Tech Experts - Epsom logo

Reply from iMobile Pro Tech Experts - Epsom

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

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