Protyre Autocare - Bath Lower Bristol Rd Reviews 

2,597
TrustScore 4.5 out of 5

4.6

Lower Bristol Road, Bath, BA2 1EN Bath, Somerset, GB


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Rated 5 out of 5 stars

I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... See more

Company replied

Rated 5 out of 5 stars

Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... See more

Company replied

Rated 5 out of 5 stars

Used them several times service is very good, last time we had 4 new tyres fitted very quick. All team members are polite and helpful. And well priced

Company replied

Rated 5 out of 5 stars

I've only used their services twice in the last two years, but I couldn't recommend them more. Samuel has been fantastic—professional, incredibly helpful, and always willing to go the extra mile. Ever... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Bath Lower Bristol Rd

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, United Kingdom

  • 01225 331949

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,597)

34,393 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good thanks

Very good thanks, completed the job quickly and very polite.

August 17, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Tim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very kind member of staff helped me out…

Very kind member of staff helped me out hugely with a tyre that had to be replaced. Me card was declined, I ended up in tears. He was so lovely, gave me his discount to enable me to pay. Gave him a hug 🤗. But thank you to this guy!

August 10, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick and very professional with…

Very quick and very professional with great service from a very joyful person serving me

August 17, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Laura​,

We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast,friendly great price though did go…

Fast,friendly great price though did go through a third party(black circles)

July 6, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Nicola William,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath Lower Bristol Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always fit you in quickly

Always fit you in quickly, friendly team and good value

August 14, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Jonathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful

August 14, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Used them several times service is very…

Used them several times service is very good, last time we had 4 new tyres fitted very quick. All team members are polite and helpful. And well priced

July 13, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

Always a pleasure and a great service

August 12, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Rob,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Order them from Midsomer Norton but had…

Order them from Midsomer Norton but had to go to Bath to have them fitted

August 4, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Mr Brown, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fitted on time

August 12, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to organise and quick and…

Easy to organise and quick and efficient job, I trust the Bathwick branch to fit specialist tyres on expensive forged rims with no issues

August 12, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Adrian​,

We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Not much of a welcome !

pre-booked wheel alignment check at Bathwick Tyres, Bath for 12/8/24
Waited 30 mins after booked time but could not wait
any longer. Told part of delay due to having booked on-line. So, how should you book?
On arrival was told to give invoice to the wheel alignment man although he ignored me ! This bad- tempered individual eventually told me to wait
in the car.
On booking, I received a text saying we look forward to
welcoming you. Some welcome !

August 12, 2026
Unprompted review
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Tim Heiden,

Thank you for your feedback. We are very sorry to hear that your recent experience at our Bath centre was not a positive one. We understand your frustration regarding the delay and the interaction you described.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very efficient and helpful staff

Very efficient and helpful staff. I'll be back

August 10, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Nick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient service

Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to the end of the working day.

August 5, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Polly,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Life savers!!!

I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why!
They saved our family holiday following a tyre blow out and sorted it within a few hours from ordering the tyre (which wasnt in stock) and fitting it! Thank you also for being so patient with an anxious lady too, and answering my many questions! So so grateful!

August 7, 2026
Unprompted review
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Hayley,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Recently had a two new tyres fitted

Recently had a two new tyres fitted, unfortunately i had a unrepairable puncture in one, protyre Bath fitted a new one should have been the same as the original pair, but it was a different tyre at a higher price, this was sorted out without without any problems and gave me a credit, very happy with the service.

August 7, 2026
Rated 5 out of 5 stars

As ever great service from the team at…

As ever great service from the team at Bath. Thank you

August 3, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Jason,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Kept me waiting.

Kept me waiting.
No one wanted to help.
Tracking still pull slightly
Very busy

July 28, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Wayne,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

A successful visit for necessary tyres!

I needed 2 Front tyres for my car and the staff at Bath Protyre were right on the ball. I was advised where to put my car, which tyres were available and which would suit the requirements. The job was completed within 45 minutes and I am very satisfied with the results.

August 3, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Ben,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service. Staff were polite and professional.

August 3, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Hello Kalvin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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