Your staff analysed the current tyre situation on the vehicle, it was confirmed that it was beneficial to change for new tyres & established that you had the correct size & model in stock so the excha... See more
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Honestly one of my favourite places in Bath. Quick, efficient, friendly, never patronising and really good value. I think a lot of businesses could learn from their approach to customer service.
Company replied
Excellent service at Bath branch after a bad experience at Chippenham branch. The manager Samuel told me to come in. They put everything right at no extra charge. All the staff were extremely friendly... See more
I cannot thank Raul enough! From the moment we arrived to the very last minute, his kindness, care and professionalism was exceptional! It was an absolute delight to be in his presence, I knew I could... See more
Company details
About Protyre Autocare - Bath Lower Bristol Rd
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, United Kingdom
- 01225 331949
4.7
Excellent
3K reviews
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Efficient & professional assessment of the tyres
Your staff analysed the current tyre situation on the vehicle, it was confirmed that it was beneficial to change for new tyres & established that you had the correct size & model in stock so the exchange was efficiently carried out. Thank you.
June 29, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The work was fine but after I started…
The work was fine but after I started to drive home the tyre pressure warning came on and I drove back to the fitting station where the pressures in all 4 tyres were either too high or too low. I had specifically asked for the tyre pressures to be checked when I checked in.
I would also comment that the waiting area where customers are required to sit and the toilet available are very grubby and unpleasant to use
July 1, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear Rob,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bath Lower Bristol Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre fitting
Well, to be honest, the tyres aren’t the cheapest you can get and I found this to be the second occasion where I have had new tires fitted but that the tyre pressure was not accurate for the vehicle I have and had to top up the air myself. Also when you change tires on some cars there is a sensor which needs to be reset before you put a replacement tire on otherwise the On board computer doesn’t recalibrate and say you get a a warning light on the dashboard, which shouldn’t be there!
June 29, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear Jamie LePaul,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very helpful friendly staff
Very helpful friendly staff. Very efficient knowlegable service. Thank iou
June 29, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
simple and efficient, no delays or drama.
Booked and paid for tyres online, easy. Got a slot for 08:30, simple both tyres fitted and away just after 9:00. Simple and efficient.
June 24, 2026
The staff were very courteous and did a…
The staff were very courteous and did a great job for the 2 tyres i had fitted by the time I shopped in lidl the car was ready to go. Great job
June 24, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book an appointment on line and…
Easy to book an appointment on line and the range of tyres in stock was extensive
The fitting process was friendly and efficient and the cost was competitive
June 22, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear John Falkiner,
Thank you for sharing your positive feedback!
We are delighted to hear that booking was easy and that you found our tyre selection extensive at our Bath Lower Bristol Road branch.
We appreciate your kind words about our friendly and efficient service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Nail in tyre
Nail in tyre. The repair response was quick, efficient and fixed at a fair price. What else is there to say?
June 17, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear Peter Rowland,
We're glad we could provide a quick, efficient, and fairly priced repair for your tyre at our Bath Lower Bristol Road branch.
We appreciate your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Job done at minimal cost - great!
Went to Protyre to get a leaking tyre valve changed. For once, it wasn't busy. All the staff were polite and friendly and the valve was changed eithout any fuss and at a very sensible price. Very happy.
June 15, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear Sue,
Thank you for sharing your positive feedback!
We are delighted to hear that you had a great experience with our team at our Bath Lower Bristol Road branch, and that the service for your tyre valve was efficient and well-priced.
We appreciate your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Easy to make an appointment
Easy to make an appointment, punctual, good explanation of the problem and good price - all round excellent service thank you!
June 17, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
prompt service
June 17, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Mr Smit,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
fast and very efficient and good kindly…
fast and very efficient and good kindly service.
May 13, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Ms Neve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Honestly one of my favourite places in…
Honestly one of my favourite places in Bath. Quick, efficient, friendly, never patronising and really good value. I think a lot of businesses could learn from their approach to customer service.
June 5, 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Tulip.
We are so glad you enjoyed your experience with us and appreciate your kind words. We truly value your positive feedback and look forward to welcoming you back.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Bridget,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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