Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more
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To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different vari... See more
Company replied
Had booked in for new tyres to be fitted. I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time. On my return my car was all ready to go.... See more
Company replied
The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more
Company replied
Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1K reviews
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Staff helpful and understanding.
Staff helpful and understanding.
Kept me updated regarding developments.
July 21, 2025
Reply from Protyre Autocare - Beccles
Hello Mrs Vogt,
We appreciate you sharing your experience. We're happy to hear our team was helpful, understanding, and kept you updated on developments.
Best regards,
Eddie
Customer Care - Protyre
Excellent service, aircon re-gas.
Great service from ProTyre for Aircon regas, prompt and at a great price too. Highly recommend.
July 16, 2025
Friendly and efficient service
July 7, 2025
Great job and on time
July 2, 2025
Reply from Protyre Autocare - Beccles
Hello Deano,
We're glad you had a great, timely experience. Thank you for your positive feedback; it means a lot to us.
Best regards,
Eddie
Customer Care - Protyre
Local to me
Local to me, easy to book car in for service. Value for money with the prices of service
June 30, 2025
I was cheated by this garage!
I went for a simple wheel alignment do to the steering wheel not straight, the "professionals" convinced me that a have to get two new tyres to be able to do it, although the car had pass the MOT two weeks before. After 2.5 hours and spend £275.5 I left the garage and the steering was exactly the same way I came in, went back and was told I had to go back the next day because the garage didn't had time that day, next day after spend 3 hours in the garage, left and back 2 times that day because the car was worse than when I came in I was told there's nothing they could do because they equipment was not working correctly! I put 2 new tires that the car didn't need, lost 2 afternoons from work and the car is in worse conditions then when I came in... and this is not the first time I felt cheated in this garage, but for sure will be the last!
June 30, 2025
Reply from Protyre Autocare - Beccles
Dear Luís Goncalves ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Beccles branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
No appointments????
Popped into my local protyre for an air con check today, they told no appointments until July 12th, only to get home to book online and to see they have spaces all day today.
Very sad and disheartened
June 30, 2025
Unprompted review
Reply from Protyre Autocare - Beccles
Dear Stuart Mckenna,
Thank you for taking the time to share your recent experience with us.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, a team member will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and very helpful in…
Great service and very helpful in every way will definitely use again
June 25, 2025
Appointment was a little later due to…
Appointment was a little later due to waiting for another car to finish ac process
June 23, 2025
Excellent service
Excellent service. Booking was easy, drop off was easy. The chap behind the counter was fantastic - he’s an asset, keep hold of him at all cost!
Job completed quickly and professionally. Will be back when needs be
June 18, 2025
Great service
Great service.
Price was keen and staff helpful and friendly. The wheels they were fitting the tyres to for me are extremely expensive and their tec took the time and trouble to make absolutely sure that they didn't mark or damage them.
Would happily recommend to anyone.
June 7, 2025
Very pleasant to deal with
Very pleasant to deal with, do what they say they will do. Have to order online to get best deals. Very quick to answer queries, less than 1 hour
June 11, 2025
Great service at short notice thanks
June 11, 2025
Great service
Great service, great people, looked after admirably by Chris. Got a gold star from me. 🥇 great place, great people.
June 9, 2025
Reply from Protyre Autocare - Beccles
Hello Pamela,
We're happy you had such a positive experience. It's great to hear that you received admirable service from our team. Thank you for your fantastic feedback and recognition!
Best regards,
Eddie
Customer Care - Protyre
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