Had booked in for new tyres to be fitted. I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time. On my return my car was all ready to go.... See more
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The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more
Company replied
I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstand... See more
Company replied
Servicing done at specified time, no delays. Assisted with faulty item unrelated to my ask, provided clear diagnosis and assisting with a solution on the spot. Staff are great as well, they go a... See more
Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1K reviews
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Reply from Protyre Autocare - Beccles
Hello Alun,
Thank you for this 5-star review for our Buxton centre. We appreciate you custom and hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Had a burst tyre so needed it fixed…
Had a burst tyre so needed it fixed quickly as im a carer and needed to go to my next client. It was fixed within half a hour, but i didnt get a choice of tyres and was charged over £100. I wouldnt of chosen to pay that much if i was given a choice. I know they stock multiple tyres of various prices, but i DIDNT get a choice. I was also told i would receive a email of the invoice but i never received one
July 29, 2026
Reply from Protyre Autocare - Beccles
Dear Karen Montague ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Beccles branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Beccles
Hello Ken,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All fine
All fine . Good service except for the fact that the appointment was delayed (due to lack of staff) but a polite apology was given and the delay did not inconvenience me too much. Follow up check was good too.
July 24, 2026
Tyre fitting.
Had booked in for new tyres to be fitted.
I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time.
On my return my car was all ready to go.
Extremely good service, polite and welcoming. Would recommend.
July 17, 2026
Reply from Protyre Autocare - Beccles
Hello Cassa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Beccles.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Very good service ,friendly and good…
Very good service ,friendly and good value for money.
July 10, 2026
Reply from Protyre Autocare - Beccles
Hello Mr Long,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car would not go on the ramp so a waste…
Car would not go on the ramp so a waste of time and fuel taking the car there
July 8, 2026
Reply from Protyre Autocare - Beccles
Dear Jeremy Jenkins,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Beccles
Hello Cator,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service and honest service
great service and honest service. (manager asked if i was sure i wanted the tyres changed as they were still legal ). Would use again.
June 25, 2026
Reply from Protyre Autocare - Beccles
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Even their budget tyres wear well
I have supported my local branch for at least 15 years and I have never had a complaint. Cheerful and businesslike. Even their budget tyres wear well.
Gavin Reid
July 3, 2026
Reply from Protyre Autocare - Beccles
Hello Gavin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Mr Comeau,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
18 years of wheels and tyres direct.
I have used wheels and tyres direct in Beccles for 18 years since I moved here and I found them, as usual, to be helpful and efficient in their response to my difficulty I shall continue to use them in future.
June 24, 2026
Reply from Protyre Autocare - Beccles
Hello Robin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Honest and Thorough.
Gave me honest advice and options.
After investigating the tyre thoroughly found the fault and rectified it at a minimal cost.
June 15, 2026
Reply from Protyre Autocare - Beccles
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Dear Peter Butcher,
We are delighted you appreciate our product, pricing, service, and availability at our Beccles branch.
Thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
EXCELLENT SERVICE!
I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstanding service from Protyre and would certainly recommend the. Thank you Protyre.
June 17, 2026
Reply from Protyre Autocare - Beccles
Hello Kevin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helped me with two emergency.
Helped me with two emergency.. Had a puncture on one car and new battery on another
June 17, 2026
Reply from Protyre Autocare - Beccles
Hello Louise,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Beccles
The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and our new battery was fitted very quickly and on time.
June 17, 2026
Unprompted review
Reply from Protyre Autocare - Beccles
Hello Kathryn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really easy to make an online booking…
Really easy to make an online booking at the last minute. Very friendly staff and efficient service. Cheers!
June 17, 2026
Reply from Protyre Autocare - Beccles
Hello Nigel,
We are so pleased you found our online booking easy and our in centre team friendly. Thank you for your kind words about our efficient service!
Best regards,
Eddie
Customer Care - Protyre
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