Had booked in for new tyres to be fitted. I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time. On my return my car was all ready to go.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Had booked in for new tyres to be fitted. I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time. On my return my car was all ready to go.... See more
Company replied
The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more
Company replied
I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstand... See more
Company replied
Servicing done at specified time, no delays. Assisted with faulty item unrelated to my ask, provided clear diagnosis and assisting with a solution on the spot. Staff are great as well, they go a... See more
Written by the company
Written by the company
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service desk was friendly and helpful. Was able to get same day service. Work was completed speedily at a good price.
Great customer service by staff and speedy tyre replacement.
Good service but no feedback on my tracking and the inspection report was blank when it was emailed.
always friendly, pleasant and professional. an excellent service every time
The staff were polite and professional they greeted me as I walked through the door they took my keys and told me my car would be ready in an hour so I had breakfast came back and my car was waiting for me.
But I came back the following day because I couldn't work out a problem I had with the car and one of the technicians new exactly how to sort it out great guys.
The tyres arrived at the correct time, the appt was on time and the job was completed before the expected time. Wonderful.
As usual excellent service. Friendly staff. Prompt repair and within budget. Highly recommend
All good as usual will be back next year if not before.
Clear telephone contact and quoting.
Pleasant reception on the day of fitting.
Car ready at the time quoted.
I asked them to do a clutch replacement for me and asked if I could get the vehicle back early because my wife, having a long term illness had a medical appointment some distance away. They were happy to try. However my wife had a medical emergency that day, which made her miss the appointment arranged. This made me late picking up the vehicle. They did not know that we had a medical emergency but were just as cheerful even when I got to the workshop late. They have always been happy to help and I have never heard the words sorry or no, always positive.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.