Protyre Autocare - Beccles Reviews 

1,091
TrustScore 4.5 out of 5

4.6

Unit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB


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Rated 5 out of 5 stars

Had booked in for new tyres to be fitted. I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time. On my return my car was all ready to go.... See more

Company replied

Rated 5 out of 5 stars

The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more

Company replied

Rated 5 out of 5 stars

I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstand... See more

Company replied

Rated 5 out of 5 stars

Servicing done at specified time, no delays. Assisted with faulty item unrelated to my ask, provided clear diagnosis and assisting with a solution on the spot. Staff are great as well, they go a... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom

  • 01502 717885

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,091)

32,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent servive

Excellent servive. Car ready as told and no hidden charges. Really good efficent and knowledgeable staff

June 15, 2026
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Whenever I have problems with my car…

Whenever I have problems with my car they are always there to help. I am always treated with understanding and always told any problems bring it back. I had a flat tyre recently and popped in at 5pm and even though they were busy they checked my tyre and replaced it.

June 15, 2026
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Hello Eickert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Knowledgeable staff good quality…

Knowledgeable staff good quality service at a competitive price

June 12, 2026
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Hello Annette,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Five star always brilliant service…

Five star always brilliant service wouldn’t go anywhere else

June 8, 2026
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Hello Lyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Hello Linda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

License Savers

I hadn’t realized that my MoT was expiring on that day and the moment I found out I booked on line and I was done on 2 hours . No hidden costs very helpful and down to earth staff. I am now willing to travel 20miles to get my service and Mot done here.

May 29, 2026
Rated 5 out of 5 stars

Servicing done at specified time

Servicing done at specified time, no delays.
Assisted with faulty item unrelated to my ask, provided clear diagnosis and assisting with a solution on the spot.

Staff are great as well, they go above and beyond.

May 29, 2026
Rated 5 out of 5 stars

Saved me again

Saved me again! I had a problem with one of my rear brakes locking on . The staff at Protyre managed to sort the problem out with very short notice as I needed the car for an urgent hospital appointment the following day.
I have always found them really helpful and they do a good job. You also get to speak to the person who has done the work which is ideal .
I would recommend them .

May 22, 2026
Rated 5 out of 5 stars

Happy now

Whether in the morning to have an wheel alignment didn't take long, I got in the car its wasn't right went back they said come back at 4pm, it was sorted out very happy now

May 1, 2026

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