To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different vari... See more
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Had booked in for new tyres to be fitted. I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time. On my return my car was all ready to go.... See more
Company replied
All fine . Good service except for the fact that the appointment was delayed (due to lack of staff) but a polite apology was given and the delay did not inconvenience me too much. Follow up check was... See more
The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more
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Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1K reviews
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Very helpful and great service.
March 16, 2026
I asked them to do a clutch replacement…
I asked them to do a clutch replacement for me and asked if I could get the vehicle back early because my wife, having a long term illness had a medical appointment some distance away. They were happy to try. However my wife had a medical emergency that day, which made her miss the appointment arranged. This made me late picking up the vehicle. They did not know that we had a medical emergency but were just as cheerful even when I got to the workshop late. They have always been happy to help and I have never heard the words sorry or no, always positive.
March 9, 2026
Great service and all on time.
March 9, 2026
Diagnosing issues and providing evidence
I took my new car in as I thought it had been mis-sold and they ran diagnostics checks for me and took photos so I had evidence to return the car and get my money back. I couldn’t have asked them to do more than they did. Thank you so much!
February 24, 2026
Excellent service at a reasonable…
Excellent service at a reasonable price,all MOT completed efficiently.Really Excellent
February 25, 2026
Best garage around by far
Best garage around by far
Excellent professional service every time
February 23, 2026
Excellent service
Fitted in next day and done the work same day, excellent service as usual
February 23, 2026
Prompt service
Prompt service. I got a puncture in my tyre, and rang protyre to make an appt to have it fixed if possible, or a new tyre. My appt was later that day, and the tyre was fixed while I waited. The service given was polite, an explanation of what caused the puncture was given, and I left very pleased.
February 18, 2026
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Can't recommend
Took our vehicle in to have a tyre repaired as a nail was embedded in it. Repair completed but the tyre blew out the very next day. Recovery technician commented this could have been due to incorrect repair and was, in fact, quite dangerous. Ended up buying an all new tyre from them as well. Contacted customer service to discuss a better resolution, never heard back. [UPDATE FOLLOWING REPLY BELOW: The reply is from the same customer service rep who was already contacted - and chased - about this case. No action taken by the area manager. I don't therefore read it as a serious attempt to resolve the issue. (186496)]
January 16, 2026
Unprompted review
Reply from Protyre Autocare - Beccles
Dear Kelvin Casing,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Easy booking process.
Easy booking process.
Efficient staff and service.
Excellent value.
February 11, 2026
My car was stopped from driving for No reason
I am giving one star only due to the bad and stressful experience I recently had. My car was left for MOT after it was checked for main things(like discs, exhaust, brake pads etc (that have been changed with another garage). When I pick my car up, I was told it’s dangerous to be driven (for a part that almost all cars are missing if it’s older than 5 years) and the MOT stated my car is NOT allowed to be on the road. After consulting with two other garages, they laughed and said that for the last 25 years of their experience they have never seen a car to be failed on MOT for the reason stated on the MOT certificate but also the car to be not safe on the road. Save yourself money, stress and headaches and do not visit that garage.
February 11, 2026
Reply from Protyre Autocare - Beccles
Dear Simona,
Thank you for notifying us of your concerns regarding the MOT.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service
Tyres were sourced at a good price and fitted at the agreed time. No problems at all.
January 30, 2026
Trustworthy service
Mark and the lads have always been really helpful, and we've had some honest advice in the past, without a pushy attempt at selling.
January 26, 2026
Prompt, excellent, and affordable.
Offered an appointment on the day we phoned re a warning light on the car.
Problem diagnosed and resolved for £50.
Always have tyres checked and inflated here without charge. Superb service.
January 20, 2026
Efficient!
Efficient, polite and punctual.
Job done to spec. All good.
Guy on reception even came over to the car to meet and greet & got the job done early.
👍😁
January 28, 2026
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