Protyre Autocare - Belper Reviews 

449
TrustScore 5 out of 5

4.8

4 Campbell Street, DE56 1AP Belper, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more

Rated 5 out of 5 stars

Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed…. Please improve your Wi-Fi facility there though, as couldn’... See more

Rated 5 out of 5 stars

Friendly staff, very knowledgeable, happy to answer questions! Will definitely be going back when I need to (hopefully not too soon lol)

Company replied

Rated 5 out of 5 stars

Excellent service from these guys! They were polite and friendly, options and prices were clearly explained, good communication. Place seems well managed and they seem to care about giving a good serv... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom

  • 01773 847140

4.8

Excellent

TrustScore 5 out of 5

449 reviews

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4.8

All reviews

(449)

33,465 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful advice

The guys at Protyre are always polite, helpful and give good advice without trying to upsell more expensive tyres above our budget. They completed the job when promised and leave the car clean and tidy. Prices are comparable with the competition

March 27, 2026
Rated 5 out of 5 stars

Great service

Great service, interested employees, good advice.
A free check of wheel-alignment is great - you pay if you need it, and don't if you don't

February 18, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear SK,

We're happy to hear that you found our service great and our employees interested and helpful at our Belper branch.

We appreciate you mentioning the value of our wheel alignment check.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

No offence to the staff at Protyre…

No offence to the staff at Protyre because they were really helpful, not patronising and they were doing exactly what they're trained to do.

However, I found the prices were not as reasonable as I first thought and it felt like they worked very slowly.

They really seemed to labour over replacing my tyres and doing the tracking.

They gave me a time estimate which seemed fine but it turned out to be way off by hours. I thought something had gone wrong. It took ages.

There are faster and more efficient tyre places in Derby and Nottingham.

These guys said they'd send me the receipt by email - not exactly a difficult thing to do - but they didn't. I had to go back to the workshop for it.

On reflection, there were a few minor quibbles.

It wasn't entirely a bad experience but I'm not exactly enthusiastic about using them again.

September 17, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear MS J CAMPBELL

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Belper branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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