Protyre Autocare - Belper Reviews 

449
TrustScore 5 out of 5

4.8

4 Campbell Street, DE56 1AP Belper, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more

Rated 5 out of 5 stars

Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed…. Please improve your Wi-Fi facility there though, as couldn’... See more

Rated 5 out of 5 stars

Friendly staff, very knowledgeable, happy to answer questions! Will definitely be going back when I need to (hopefully not too soon lol)

Company replied

Rated 5 out of 5 stars

Excellent service from these guys! They were polite and friendly, options and prices were clearly explained, good communication. Place seems well managed and they seem to care about giving a good serv... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom

  • 01773 847140

4.8

Excellent

TrustScore 5 out of 5

449 reviews

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4.8

All reviews

(449)

33,455 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were helpful and informative

The staff were helpful and informative. They completed the work on time, replacing 2 tyres.

July 31, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Julie​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All round great

The staff, service and price were excellent 👍

July 29, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Sacco,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and excellent value

Great service and excellent value - really helpful, reliable and trustworthy team!

July 29, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Always professional and friendly.

July 29, 2026
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Jane,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch .

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent

Been in a couple of times for tracking & air con.
Spot on👍

July 22, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Being able to book a time was a big…

Being able to book a time was a big bonus
Friendly staff and work was completed early

July 22, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very knowledgeable, happy to answer questions! Will definitely be going back when I need to (hopefully not too soon lol)

July 16, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Atlanta​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful…Highly recommend

Very helpful…Highly recommend

July 22, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good diagnosis of a recent puncture

Good diagnosis of a recent puncture and quick and efficient replacement.

July 20, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Vaughn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Always willing to give advice

July 17, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Wilkinson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

July 3, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Customer,

Thank you for taking the time to share your very positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Geoffrey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My puncture was fixed promptly and…

My puncture was fixed promptly and efficiently. The engineer explained what he had done clearly and obviously took pride in his work

July 1, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Thompson​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Got me in Quickly and swapped the tyres…

Got me in Quickly and swapped the tyres round as requested. Great service.

June 29, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Susan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Grant lies at Belper branch

Beware of how Grant(branch manager) works at Belper branch. He redeemed my groupon voucher for air con top up and didnt even top it up, making technical excuses - especially when he reassured me he wont redeem voucher if any faults. Lies and very unprofessional service here. Avoid this place otherwise u will get ripped off like i did.

Update - still waiting for call from Area Manager if they are bothered!

2nd update - Area manager (Chris) called and as expected more bs, lies and bias towards his mate Grant. Accusing me of lieing!
Now want me go to a branch to take gas out of my car, what a plonker!
Avoid this company as it's shite.

June 24, 2026
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Yogesh,

Thank you for taking the time to raise your concerns.

We can see from our records, that after receiving your call, your concerns have been raised with the Area Manager. They are currently investigating into this matter and will be in touch as soon as they can to discuss this further with you.

We apologise for any inconvenience caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Although there was a minor problem the…

Although there was a minor problem the team went the extra mile to rectify it.
Sometimes things do go slightly adrift but how people deal with it is very important

June 22, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr B,

We truly appreciate your kind words and are happy our in centre team could resolve the issue to your satisfaction. We value your understanding and feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Glossop,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Team gave me great advice on tyres and…

Team gave me great advice on tyres and made sure i got the right size. fitted them quickly and got me back on the road quickly.

June 17, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr O'Halloran-Brown,

We appreciate you sharing your positive feedback! We are delighted our in centre team provided excellent advice and efficient service, getting you back on the road swiftly. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

June 19, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr McMillan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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