Protyre Autocare - Belper Reviews 432

TrustScore 5 out of 5

4.9

4 Campbell Street, DE56 1AP Belper, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Although there was a minor problem the team went the extra mile to rectify it. Sometimes things do go slightly adrift but how people deal with it is very important

Rated 5 out of 5 stars

An absolutely brilliant garage in Belper. They helped me out with my son’s car giving friendly advice, replacing the tyre, windscreen wipers and sorting the alignment. I would not hesitate to recommen... See more

Company replied

Rated 4 out of 5 stars

Good quick tyre change. Possible enhancements: a proper invoice / post job documentation / confirmation of work done of some sort, would have been nice - said there wasn’t any as I ordered online, so... See more

Rated 5 out of 5 stars

I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom

  • 01773 847140

4.9

Excellent

TrustScore 5 out of 5

432 reviews

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Rated 5 out of 5 stars
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr Glossop,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Team gave me great advice on tyres and…

Team gave me great advice on tyres and made sure i got the right size. fitted them quickly and got me back on the road quickly.

June 17, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr O'Halloran-Brown,

We appreciate you sharing your positive feedback! We are delighted our in centre team provided excellent advice and efficient service, getting you back on the road swiftly. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

June 19, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Mr McMillan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were immediately helpful and…

The staff were immediately helpful and sorted out the problems that I had with my car.

June 12, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Miss Robertson​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great value and service

Appointment system worked very well, guys at the depot knew their stuff, fast, efficient and friendly.

June 11, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent staff and very knowledgeable

Excellent staff and very knowledgeable, have used several times

June 12, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Andrew,

We are delighted you consistently receive excellent service from our knowledgeable in centre team. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Superb customer service went the extra…

Superb customer service went the extra mile to make me feel a valued customer.

June 8, 2026
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Ray​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

An absolutely brilliant garage in…

An absolutely brilliant garage in Belper. They helped me out with my son’s car giving friendly advice, replacing the tyre, windscreen wipers and sorting the alignment. I would not hesitate to recommend this garage to anyone. Thank you!

June 6, 2026
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Jo,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful at the Belper branch

Really helpful at the Belper branch, went in as I need my aircon doing. Then asked about some prices on tyres and got a good deal on some premium tyres that wasn’t much more than mid range so really pleased I asked. Grant and Josh were both very helpful throughout booking it in to when I was handed the keys back! Would definitely recommend the Belper branch really friendly and helpful.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great bunch of folks

Great bunch of folks. I booked wrong day, they moved it no question after calling.
Turned up and they got to it - finished quickly even used a towel on the seat. My car is toe-in from factory and the guy didn't want to set it to 0-deg since Honda didn't so they gave me a full refund on the tracking.

Absolutely amazing I know full well other tyre places would have either ignored the setup or not done it and charged anyway.

Top marks honestly, deffo going here next time too.

May 20, 2026
Rated 5 out of 5 stars

Had a puncture in tyre and needed it…

Had a puncture in tyre and needed it early next day to travel a distance
They arranged a tyre immediately and fitted early next day so I could be on my way
Can’t speak highly enough of staff and their help
Would always recommend them

May 20, 2026
Rated 4 out of 5 stars

Very good service.

Very good service. In the circumstances, with just 2 guys working, they were running slightly behind schedule, but they explained the situation and it wasn’t really a problem.

May 20, 2026
Rated 5 out of 5 stars

Excellent service from these guys

Excellent service from these guys! They were polite and friendly, options and prices were clearly explained, good communication. Place seems well managed and they seem to care about giving a good service. Pleased with tyres and fitting, also diagnosed and fixed a problem with my tracking rods, went the extra mile to do this quickly for me so I could get back to work.

May 11, 2026
Rated 5 out of 5 stars

You guys are the best!

Will not got anywhere else. Thanks for looking after my car and fixing the wife’s tyre pressure fault after MG service centre sent us round in circles for months. You guys are the best!

May 13, 2026
Unprompted review
Rated 2 out of 5 stars

Unacceptable

Having purchased 2 tyres for my high performance car online,after having them fitted the fitter took my car 'for a trip round the block',when I saw the car pass me as I was walking to collect car I complained and the response I got was 'we was just moving the cars around and because we are on a one way street we just took it round the block'im not at all happy with that and I've been going there for 15 years and never seen this before who find totally unacceptable and won't be using them again!.Received a reply from area manager who basically said this was acceptable by the tyre fitter,clearly this company are not concerned AVOID.

May 13, 2026
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Tom Scott,

Thank you for notifying us of your concerns. We are sorry this happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, very knowledgeable, very friendly. Work carried out to an excellent standard. We definitely recommend Protyre at Belper to all friends and family.

May 13, 2026

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