Protyre Autocare - Bideford Reviews 

1,348
TrustScore 5 out of 5

4.8

The Pill, Kingsley Road, EX39 2PF Bideford, North Devon, GB


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Rated 5 out of 5 stars

Had new front tyres fitted and tracked at a good price. Technicians were welcoming and efficient, just had to pay for parking which was the only problem. Still gave five stars as the parking was out o... See more

Rated 5 out of 5 stars

Ben at Protyre was fantastic Helped me get home early on a Saturday morning knowing I was travelling 250 miles Nothing was to much trouble for him, so professional in his work and so friendly... See more

Company replied

Rated 5 out of 5 stars

Great service, friendly, knowledgable, professional and everything done on time. I've used these guys several times and have never been disappointed.

Company replied

Rated 4 out of 5 stars

Difficult to make appointment no luck on phone long wait at premises Actual fitting was very punctual and our car was ready on time Staff very pleasant if a little streched


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • The Pill, Kingsley Road, EX39 2PF, Bideford, North Devon, United Kingdom

  • 01237 423443

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,348)

34,155 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Had new front tyres fitted and tracked at a good price. Technicians were welcoming and efficient, just had to pay for parking which was the only problem. Still gave five stars as the parking was out of their control. Thanks guys.

August 14, 2026
Rated 5 out of 5 stars

First class customer service

First class customer service, mjob done, no waiting about!

August 12, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Doug,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Thank you.

August 12, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful
Good team as always

August 12, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Do not trust number plate search.

I discovered that by putting your number plater in, that getting the right tyre size is hit and miss. Apparently this is known at Protyre and they have done nothing about it. Going to the Bideford branch the staff were good and helpful in getting the error sorted. I did get a credit quickly, after having to buy more expensive tyres.

August 12, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Dear Mr Dixon,

Thank you for your feedback . We are sorry to hear that your recent visit to our Bideford branch has not been a positive one for you on this occasion due to the website error.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Ben at Protyre was fantastic

Ben at Protyre was fantastic
Helped me get home early on a Saturday morning knowing I was travelling 250 miles
Nothing was to much trouble for him, so professional in his work and so friendly
Thanks for sorting out the valve and censor on my wheel Ben
Top top guy
John Whitaker

August 8, 2026
Unprompted review
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I went to your outlet to buy a new set…

I went to your outlet to buy a new set of tyres , they had a special offer of free tracking test , so why not ! Surprise surprise front and rear both need attention! Now after working as a mechanic on both cars and HGV I know all the signs of misalignment none of these apply to my car . Obvious a con !!

August 10, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Dear Shaw Kenneth,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Always polite

Always polite, professional and friendly staff. Work done as expected and to a high standard.

August 10, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Mr Clewley​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Excellent! Have used them several times before. Trustworthy and good price. Highly recommend them!

August 10, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Malcolm​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book on line

Easy to book on line. Reasonable price. Courteous and professional service. All good.

August 10, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Lauren​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always use this garage now

I always use this garage now . Very good service . Cars always ready to be picked up the time they say .Lovely staff . Cant fault them.

August 1, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Carol​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I've been to this company twice for new…

I've been to this company twice for new tyres and wheel alignment and have been very happy withe service I got and the price was very good. I would recommend them highly.

August 5, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Gareth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre- Bideford:

Protyre- Bideford:
I've used Protyre Bideford several times and am a repeat customer. The service from on-line ordering to driving away with new tyres fitted is simple, efficient and where there is human interaction, is always pleasant and efficient. I've had no hesitation recommding this service to friends and family.

August 5, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Mr Robbins,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, friendly, knowledgable, professional and everything done on time. I've used these guys several times and have never been disappointed.

August 3, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Mr Swallow​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Review

Car was pre booked, and dealt with immediately, friendly, organised and courteous staff, very pleased with the tyres and cost

July 29, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly

Very friendly, professional service. Did a great job on my tyres at a very reasonable price. Would certainly use again.

July 24, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Chris​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and selection of drinks…

Professional and selection of drinks available (although the hot chocolate had run out 😉). Friendly service. Efficient.

July 29, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Cathy​,

We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful staff

Helpful staff, providing quick and efficient service.

July 29, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent advice, price & service

Excellent advice, price and service.
Always a pleasure to use them.

July 29, 2026
Protyre Autocare - Bideford logo

Reply from Protyre Autocare - Bideford

Hello Doug,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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