Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... See more
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Location
Switch location12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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Booked in for a service and mot at 0830,informed them I needed the car back before 1 pm as I had an appointment later that afternoon. They rang me at 1230 all done and all was satisfactory, well pleas... See more
Company replied
The Protyre team were absolutely fantastic, fitting me in at short notice for a new exhaust fitting. They proactively spotted issues with tyres and brakes that needed resolving, ensuring that my car s... See more
Company replied
My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and... See more
Company details
About Protyre Autocare - Billingham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom
- 01642 565800
4.8
Excellent
2K reviews
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Fantastic service and communication
Fantastic service and communication. Friendly staff and very reasonable prices.
October 1, 2025
Reply from Protyre Autocare - Billingham
Dear Jordan
We appreciate you taking the time to leave us this amazing review!
We're happy to hear that you were satisfied with our friendly staff and reasonable prices at our Billingham branch. Thank you!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
I booked my car in early and dropped it…
I booked my car in early and dropped it off early only to find that when I phoned to pick it up no work had been done and the car had stood all day meaning I was without my vehicle for 3 days due to a macanic not being at work
September 24, 2025
Reply from Protyre Autocare - Billingham
Dear Mark,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
First come, first served. Great workmanship.
Got a puncher fixed. Reasonable price and work guarantee.
September 29, 2025
Protyre Billingham
Ryan, and his team, delivered excellent customer service getting my cars tracking right and I have used them many times previously so I can recommend Protyre Billingham to anyone who values honest, reliable service at competitive prices.
September 29, 2025
Unprompted review
Tyre pressure…
Normally a good service but I'd taken my car in a few weeks previous to check the tyres because they kept deflating and was told there was nothing wrong then took it in again and there was a puncture in one and was told another one needed replacement so I've lost confidence in the garage.
September 26, 2025
Reply from Protyre Autocare - Billingham
Dear Karen Drummond,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience on this occasion.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Billingham
Hello Kate,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service excellent customer…
Excellent service excellent customer service
September 24, 2025
Friendly knowledgeable and efficient…
Friendly knowledgeable and efficient staff. Wouldn’t go anywhere else for tyres.
September 17, 2025
Unprompted review
Reply from Protyre Autocare - Billingham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Where there’s a will there’s a way
There was a problem with the M O T ramp,but rather than letting customers down Ryan took the car to Middlesbrough,got the job done and I picked the car up at Billingham with no disruption to me whatsoever.First class service and all done with a smile and no complaints
September 22, 2025
Reply from Protyre Autocare - Billingham
Hello Mr Whitfield,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Dear Ed,
We appreciate you taking the time to share your positive experience you had with us at our Billingham branch.
We're happy to hear that you received great service at a competitive price!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Car MOT
Booked protyre billingham for an MOT, plan was to nip to tesco have a mooch and all being well, home........what do they say about the best laid plans?
Didn't go to plan at all and there was a few issues....car failed 🙈 which didn't help matters but the customer service was amazing, Ryan on reception was great going over and above to make up for the issues I'd had and reassure me at all stages down to Tristan who very kindly drove me home. The manager Ryan was brilliant, he obviously cares about his customers and the experience they have at the garage which definitely filters down to the staff.
I really can't recommend protyre billingham and the manager enough 🙂 thankyou again
September 12, 2025
Unprompted review
Friendly welcoming efficient service
Friendly welcoming efficient service. Easy booking process. Fairly priced. Would certainly recommend use again.
September 10, 2025
Tyres bought on line and a good buy…
Tyres bought on line and a good buy with the top tyre discount. The manager at the Billingham has excellent customer skills and runs a good group of lads. Used this branch when it was Tyreforce anow Protyre for years. Always had good service. No problem recommending the Billingham branch
September 8, 2025
Great service and friendly lads!
All the lads there are great, fixed my tyre. Warning light came up again (not their fault) and they were happy to fix the issue again. Fingers crossed it stays off ☺️ but they're very easy going and friendly and nothing seems like too much trouble. Definitely recommend. Have used these for years now and always will because of the service and aftercare
September 10, 2025
The servicei recived was excellent.
The servicei recived was excellent.
The staff all have great communication, keeping you upto date on your visit.
Definetly recommend
September 8, 2025
Losing pressure on one tyre
Losing pressure on one tyre. In and out within the hour. decent price for puncture repair and very helpful service.
September 8, 2025
Reply from Protyre Autocare - Billingham
Hello Paul,
We're happy to hear that we could repair your tyre puncture quickly and efficiently. We appreciate your kind words and are glad you were satisfied with our service and pricing.
Best regards,
Eddie
Customer Care - Protyre
On time appointment & professional
On time appointment, work was professional and quick.
September 8, 2025
1st Class
The team are very customer focused,always explain clearly what is required and give you price options for you to choose.
Absolutely 1st class service every time I call in. Thank you.
September 5, 2025
Reply from Protyre Autocare - Billingham
Hello Sandy,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Never tyre of them! 🤪
Quick and friendly service with reasonable prices. Have used Protyre plenty of times and would do so again.
September 3, 2025
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