Protyre Autocare - Billingham Reviews 

1,582
TrustScore 5 out of 5

4.8

12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB


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Rated 5 out of 5 stars

Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... See more

Company replied

Rated 5 out of 5 stars

Booked in for a service and mot at 0830,informed them I needed the car back before 1 pm as I had an appointment later that afternoon. They rang me at 1230 all done and all was satisfactory, well pleas... See more

Company replied

Rated 5 out of 5 stars

The Protyre team were absolutely fantastic, fitting me in at short notice for a new exhaust fitting. They proactively spotted issues with tyres and brakes that needed resolving, ensuring that my car s... See more

Company replied

Rated 5 out of 5 stars

My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom

  • 01642 565800

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,582)

34,031 reviews in the last 12 months

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Rated 2 out of 5 stars

Heavily Overpriced.

Brought my car in for an MOT which it failed (I expected it too) asked how much repairs would cost and I was quoted £1290 i asked around and Kars on belasis avenue saved me over £600 on repairs, all parts with warranty, its really put me off bigger company garages as I personally feel they have your eyes out as I got told thats the cheapest with us barely making profit, I believe because im female I had the piss took out of me which I expected too, im so greatful to Kars for fixing my car and getting it back on the road and for like ive already stated for half the money. I wont ever be going here again.

March 12, 2026
Protyre Autocare - Billingham logo

Reply from Protyre Autocare - Billingham

Dear Chelsey Nicholls ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Billingham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

New tyres . …

The staff extremely helpful .have had cause a few times to have air in tyre . They asked me if I wanted them to check tyre .which they did . Hence new tyres. They are always pleasant and helpful. But not cheeky.
Well done Billingham chaps . Thank you again .Ann Lavender .

March 11, 2026
Rated 5 out of 5 stars

Brilliant service from the lads

Brilliant service from the lads - fitted my sensor for my tyre on my ford puma. I’d bought the wrong piece and they had the right piece and fitted it for me. Even when unsure they all rallied together and called around and went above and beyond to fix the issue for me. Highly recommend and I’ll definitely be using them in the future. Thanks so much!

March 11, 2026
Rated 5 out of 5 stars

Friendly and professional

The branch manager Ryan was so friendly and had the work done in my car was done instantly without any hidden costs, will recommend this garage to the rest of my family and will not be now my go to place.

March 4, 2026

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