Protyre Autocare - Billingham Reviews 

​I recently booked my car in for two front tyres, an MOT, and their Platinum Service, which was supposed to include an air conditioning refill and a wheel alignment. Unfortunately, my experience was highly disappointing.
​When I collected the vehicle, I was only given paperwork for the MOT. The staff seemed entirely focused on aggressively selling me repairs for the MOT advisories rather than ensuring the requested service was actually completed.
​On my drive home, the air conditioning was blowing hot air, and the tyre sensor light came on (though the pressures were fine when I checked them myself). I had to return the following Monday. They ran the aircon through the machine again, which finally got it working, and reset the sensor—however, the tyre sensor light has already come back on.
​Because I received absolutely no paperwork or proof for the Platinum Service, fluids, or alignment, and given the immediate issues I faced, I am not convinced the service was actually performed. It feels like the team was more interested in hunting for extra repair work than delivering the service I actually paid for. I would not recommend.

Great service and a very attentive team. First Class. xx

Friendly and helpful staff. Always satisfied with work done.

Excellent service all done professionally and on time

Left car for MOT and picked it up with some recommendations. Great.
👌

Every1 is so friendly but professional. Nothing is any trouble!!!!!!! I went for a tyre, my car was in straight away & within half n hr everything was dun n dusted for me. Perfect

My car failed its test I always use protyer they had me back on the road next day they took me home and brought me back. As I am disabled thanks to Harry a loverly young man polite and respectful and even gave me assistance to pay monthly great set of lads make you welcome and make sure you are comfortable I would give them 100 stares if I could, thanks

Friendly knowledge staff

On time. Very honest appraisal of the MoT at a very good price. Appreciated the advice given by the lads on the desk.

They are always just so a wait is inevitable. However, their service is always very good

Great bunch of lads, would not think of going anywhere else, great service.

Great experience, friendly helpful staff who go above and beyond for customers … highly recommend this branch

Great service minimal waiting friendly, courteous staff

Booked time slot still had to wait 2 to 3 hours.

Brilliant service. I was able to book in the next day for a new tyre. Efficient and friendly service. I even got a report detailing the health of my other tyres and brake pads with recommendations. Absolutely brilliant will definitely be going back

always super helpdul and advises customers on their best options, Friendly staff and reasonable costs compared to many

They were unable to complete the front wheel alignment on my car, saying it was done but steering wheel was still off centre. After a second visit to correct their first attempt, they were again unable to correct so I was issued a refund without hassle. Took my car to Halfords autocare and 30 mins later my tracking was completed correctly and steering wheel straight again. I'm left feeling that their mechanics need further training on how to correctly carry out wheel alignment correctly, which is not a good look for such a business.