Protyre Autocare - Bishops Stortford Reviews 

2,478
TrustScore 5 out of 5

4.9

Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB Bishops Stortford, Hertfordshire, GB


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Rated 5 out of 5 stars

The team at Protyre Autocare are friendly and helpful. They provide an excellent and professional service. We have used them a number of times and always receive the same standard of service and care... See more

Rated 5 out of 5 stars

As usual great time a price. Helpful advice and tyres fitted quickly and no faff. Had a slight issue with part of the valve leaking after - pressure dropped slightly over night - took car back. I... See more

Company replied

Rated 5 out of 5 stars

Excellent service at a reasonable price. They come across as very knowledgable. Seemed quick and no messing about. They did a good job at a sensible price and didn't rip off like most garages these da... See more

Company replied

Rated 5 out of 5 stars

Been using these guys for 5yrs and I’ll continue to as their service, quality & prices are unmatched Recently needed break pads & dicks for my Audi Q5, the cost was more than I had so they arranged... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB, Bishops Stortford, Hertfordshire, United Kingdom

  • 01279 466466

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,478)

34,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

The team at Protyre Autocare are friendly and helpful. They provide an excellent and professional service. We have used them a number of times and always receive the same standard of service and care. With competitive pricing you cannot go wrong with Protyre Autocare Bishop’s Stortford.

July 9, 2026
Rated 5 out of 5 stars

Always treated with care

Always treated with care, in a professional and honest manner

July 15, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The guys were quick and efficient

The guys were quick and efficient. Very professional

July 15, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service, price and attention to detail

As usual great time a price. Helpful advice and tyres fitted quickly and no faff.

Had a slight issue with part of the valve leaking after - pressure dropped slightly over night - took car back. Issue identified, problem seal replaced FOC and back on the road.

Will be back.

July 15, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super helpful and quick to repair a…

Super helpful and quick to repair a slow puncture

July 15, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car Service and MOT

The staff were efficient and helpful. The work was carried out in good time.

July 9, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Mrs Stanes,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

July 10, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Bad service from MOT department

I had 2 visits, first one even though my car failed it's MOT the staff and service was great. When I came to have my retest the service was so bad and attitude from the tester I will not use pro tyres again. I was told my retest would be fitted in-between 2 MOT'S. The test sent me away, come back in 2 hours, as he was to busy.

July 6, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Dear Jeffrey Pocklington, 

Thank you for bringing this to our attention and we are sorry to hear that your return visit had not been as positive. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing service!

Amazing service! I had my aircon re gassed here, the guys were so friendly and it was done promptly while I waited.
I drove away and realised that they had topped up my screen wash and my tyres for me! That’s service!
Thank you so much Connor.

June 12, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Louise,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were extremely good

They were extremely good, friendly and reassuring and did what they said they were going to do and keep me fully informed. Excellent service thank you so much

July 8, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Deborah,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Been using these guys for 5yrs…

Been using these guys for 5yrs and I’ll continue to as their service, quality & prices are unmatched
Recently needed break pads & dicks for my Audi Q5, the cost was more than I had so they arranged 4 week, interest free finance for me there and then on the spot. Now my car is back on the road with new breaks & I don’t have to work about the MOT in 3 weeks time

July 8, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Antony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service

July 8, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Kash,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service at a reasonable…

Excellent service at a reasonable price. They come across as very knowledgable. Seemed quick and no messing about. They did a good job at a sensible price and didn't rip off like most garages these days. I noted whilst I was their the gentleman at the desk was very kind to a young lady - he explain clearly, calmly and didn't talk down or make the horrid sucking sound where it's going to cost an arm and a leg! Good to see that they have respect for all people with different knowledge of cars.

July 8, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Anthony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick

Very quick, helpful. All good.

July 6, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Barry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service

July 6, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Mr Durham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super Star

Phone up kevin late on Thursday evening, ordered 4 tyres, he got me in next morning with minimum fuss.

What can I say truly delivered what a ambassador for protyre...!!!
5* Service - Superstar

July 3, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Sean,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Impeccable credibility

When it comes to helping make sure the family car is in good shape, I buy trust. Am just really impressed by the credibility of the team - always bang on time, always do what they say they will, always open about what needs doing - and what doesn't. Highly recommend.

July 3, 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Chris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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