Protyre Autocare - Bournemouth PokesdownReviews 

1,169
TrustScore 5 out of 5

4.8

965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... See more

Company replied

Rated 5 out of 5 stars

As always, all the staff helpful and efficient, friendly, honest and great at explaining what work is necessary. Nothing seems too much h trouble for them. Excellent service.

Company replied

Rated 4 out of 5 stars

Need for new tyres recognised when called in for free pressure test. Appointment made without difficulty and service very good throughout. Would have scored 5 except that tyre warning returned on car... See more

Rated 5 out of 5 stars

staff always welcoming and professional. Safety check completed again and once again no need to replace tyres or brake pads yet; always feel they must be due but no charge for check up and never told... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Bournemouth Pokesdown

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, United Kingdom

  • 01202 432005

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,169)

32,742 reviews in the last 12 months

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Rated 5 out of 5 stars

Initally had a puncture on Saturday &…

Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn.
Ordered new & arranged and appointment for my day off. Arrived a little early & work started shortly afterwards.
All staff members polite professional & courteous. Very reasonably priced PLUS lovely free cappuccino!
Highly recommend.

July 1, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Jo,

Thank you for taking the time to share your really positive feedback! We are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown centre. We appreciate you highlighting the professionalism and courtesy of our staff.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

As above.

As always, all the staff helpful and efficient, friendly, honest and great at explaining what work is necessary. Nothing seems too much h trouble for them. Excellent service.

July 1, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Mr R Martin,

Thank you for taking the time to share your positive feedback! We are delighted to hear that you are happy with the service you received from our in centre team. We always aim for clear communication and efficient service, and we appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Did a great service on my air…

Did a great service on my air conditioning for the second year

July 1, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Found that I had to wait rather an…

Found that I had to wait rather an excessive amount of time, only to find they did not have their advertised offer tyres in stock.

March 2, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Dear Mr Chris Spencer,

Thank you for bringing this to our attention. We apologise for the excessive wait and the unavailability of the tyres. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good efficiency and politeness

Good efficiency and politeness

June 26, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Robin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly.

June 12, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Penelope,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They are brilliant I only use this…

They are brilliant I only use this place I just rang and they said no problem we can do it right away very clean waiting room with free drinks

June 12, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Michelle,

We are so happy to hear you had such a positive experience with us! We appreciate your kind words about our service and clean waiting room. Thank you for your continued loyalty.

Best regards,
Eddie
Customer Care - Protyre

Rated 4 out of 5 stars

Very good service - would recommend

Need for new tyres recognised when called in for free pressure test. Appointment made without difficulty and service very good throughout. Would have scored 5 except that tyre warning returned on car the next day- fortunately my Grandson sorted it!

June 8, 2026
Rated 5 out of 5 stars

Really good service

Really good service. Appointment was spot on time. Manager very informative and pleasant. Liked the clean customer waiting area and appreciated the free cup of coffee. Seem like a good happy team there.

May 29, 2026
Rated 5 out of 5 stars

great staff

great staff, efficient company

May 18, 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Jonathan,

We appreciate your 5-star review! We are glad you had a positive experience with us.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

vehicle safety check

staff always welcoming and professional. Safety check completed again and once again no need to replace tyres or brake pads yet; always feel they must be due but no charge for check up and never told to get work done unnecessarily.

May 4, 2026

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