I have used this branch on numerous occassions. That speaks for itself. I always get good proffessional advice and service and all jobs are carried out in good time. From the front counter to the tech... See more
Company replied
Location
Switch location965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB
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See what reviewers are saying
Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... See more
Company replied
I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... See more
ProTyre Pokesdown replaced my rear brake discs and pads. The job was completed in just over an hour and completely satisfactory. Staff at Pokesdown are always very helpful.
Company replied
Company details
About Protyre Autocare - Bournemouth Pokesdown
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, United Kingdom
- 01202 432005
4.8
Excellent
1K reviews
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I always get very good customer…
I always get very good customer service here. I would highly recommend.
November 4, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used this branch on numerous…
I have used this branch on numerous occassions. That speaks for itself. I always get good proffessional advice and service and all jobs are carried out in good time. From the front counter to the technicians, they all work well.
November 2, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Alastair,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always get good service here
Always get good service here. Wouldn’t want to go anywhere else.
November 2, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Carl,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
prompt book-in and solution to problem
October 26, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Mr Hazell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and friendly service
October 26, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service - quick, personable & reliable
Excellent customer interaction - on arrival staff quickly acknowledge the customer and provide friendly and efficient service.
Quotations are honest and competitive - parts are usually delivered and fitted the following day. A good easy garage to deal with.
October 26, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The tyre replacement was quick and fuss…
The tyre replacement was quick and fuss free. Shortly after I had a problem with my mudguard which had previously been bent out of shape and the team happily helped to resolve this, which was appreciated
October 23, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Joseph,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very Helpful
October 23, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Jane Scott,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Offered me two budget tyres at 54…
Offered me two budget tyres at 54 pounds each per the website price, came to final bill they tried it on at 79 pounds each. When I challenged they tried to justify by saying the 54 pounds didn’t include VAT. Clear blagging. I made them correct the bill.
October 21, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Robert John Graham,
Thank you for sharing your feedback and raising your concerns regarding the pricing discrepancy. We can confirm that your feedback has been passed onto the management team to look into.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Great experience
Great experience
Prompt service
Excellent selection of tyres
Good price
Friendly and efficient staff
Shout out to Phoebe
October 21, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
ProTyre Pokesdown
ProTyre Pokesdown replaced my rear brake discs and pads.
The job was completed in just over an hour and completely satisfactory.
Staff at Pokesdown are always very
helpful.
October 14, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Mr. John Jennions,
We would like to thank you for sharing your feedback regarding the service you received at our branch.
We take customer service very seriously and want all of our customers to receive excellent care at all times, and we are delighted that the team at our Bournemouth Pokesdown branch completed your brake work so quickly and satisfactorily.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Caroline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Caroline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great efficient service just…
Great efficient service just unfortunately can’t take payments over the phone as my parents pay for my Car bits in London therefore payment needs to be done over the phone, but other than that an efficient good service.
October 14, 2026
Very good fitting service
Good customer service and helpful regarding other aspects of the car.
October 12, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service no hard sell .Wait…
Excellent service no hard sell .Wait times very long though queue for the tracking kept me waiting
October 7, 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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