Protyre Autocare - Bracknell Reviews 

2,102
•
TrustScore 4.5 out of 5

4.7

Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB

•

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Rated 5 out of 5 stars

Ive been using this tyre company was Bracknell tyres. I never now ring around to find the best deal. The staff are extremely helpful should you have a puncture and ectremely helpful in getting tyre... See more

Company replied

Rated 5 out of 5 stars

Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait anot... See more

Company replied

Rated 5 out of 5 stars

Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from Raf and team at ProTyre in Bracknell. Had all four tyres on my car replaced here. Could not fault service, timing or price. Staff are friendly and Raf is just a gr... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, United Kingdom

  • 01344 411323

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,102)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff and service with a genuine…

Great staff and service with a genuine smile, will always get my vote.

October 12, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Les,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

The person at the reception came across…

The person at the reception came across as rude and offensive in disguise of his mild tone. He was not happy that I refused his advice on getting the wheels tracing at the cost of £152.5. I agreed to rotate wheels at his cost but he didn't and on pickup he said he won't charge me for that to help me financially. I will not go there again and will NOT recommend. I know nothing is going to be done. This review is for others thinking of going there. I even doubt if the wheels are new. May have been refurbished. Bad experience.

October 9, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Mahesh Acharya ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Bracknell  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Friendly staff

Friendly staff - took some time to replace my tyres due to being short staffed - but job was done OK.

September 28, 2026
Rated 5 out of 5 stars

fast

fast, quality, very friendly members

October 7, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Mr Andrisan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

always very friendly and excellent…

always very friendly and excellent service

October 1, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Lilian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The manager couldn't be more helpful as…

The manager couldn't be more helpful as before when I had my car tyres replaced
The tyres were fitted in a reasonable time.
Very polite people.

October 5, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I've been a loyal customer for over 15…no more

I've been a loyal customer for over 15 years. I went early on Friday to get a puncture repair. I was first in line and meet with rav. I had 5 people behind me. As soon as I said what I needed he was rude and blunt. Saying I've got 20 booked in. I asked the ones on the way out if they were booked.... no. Effectively my job was of little value.
Thanks for the good years.

October 2, 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Justin,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Superb service

Superb service. Given expectations upfront. Good price

September 30, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Mrs Jovanovic,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and advice.

I needed some All Season Tyres for an up and coming trip to the French Alps. I was given options of brands and the experience of other customers. The service and speed of the team was excellent. At all stages I was informed of progress. Now wonder I have been coming to this unit for 30 years!!
Keith and Andy were extremely helpful to me.
Thank you Protyre Team.

September 28, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Dean,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great advice on medium types compared…

great advice on medium types compared to premium and they allowed my daughter to have some drinks from the drinks machine

September 28, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Mr Bridgman​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely brilliant service from ProTyre Bracknell

Absolutely brilliant service from Raf and team at ProTyre in Bracknell. Had all four tyres on my car replaced here. Could not fault service, timing or price. Staff are friendly and Raf is just a great, honest and personable person.

September 26, 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Harvey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Knowledgeable in vehicles and accessories

The gentlemen on the front desk was very honest and offered sound recommendations. The service was excellent and prices affordable.

September 9, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Mr Gumbo,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

The 1st place you should check out.

The 1st place you should check out.
I’ve been a customer at Bracknell Tyre for many years, over many cars. Cannot be beaten on price, with a speedy and efficient service second to none.
Highly recommended.

September 23, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Mr Milbank,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and helpful service from polite…

Quick and helpful service from polite and friendly staff.

September 21, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Margaret,

Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the quick and helpful service you received from our polite and friendly team at Bracknell. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Raf and his team provide an excellent…

Raf and his team provide an excellent service in a professional way. The job was done quickly and professionally.

September 21, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Christopher​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They went above and beyond

They went above and beyond, stepped in to help when others (Halfords) didn’t help. Great friendly service.

September 21, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Steve​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt efficient service

September 21, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Mr Willatts,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service
I was on my way quickly with polite staff

September 18, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Patrick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Turned up to have all four tyres…

Turned up to have all four tyres changed.
Staff were very helpful and friendly.
Very quick fitting despite them being very busy.
Thanks to all the guys at Bracknell
Great job 😁

September 10, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Chris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Reception staff attentive and sensitive…

Reception staff attentive and sensitive to clients' needs. Dealt with my issue promptly and effectively.

September 14, 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Sue​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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