Protyre Autocare - Bridgnorth Reviews 

749
TrustScore 5 out of 5

4.8

Cann Hall Road, Low Town, WV15 5AW Bridgnorth, Shropshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

They generally a fantastic bunch really helpful. Even though hadn’t realised they changed the entrance and walked into the office lol. 100% recommend them

Company replied

Rated 5 out of 5 stars

I responded to an email offering 25% off an air-conditioning re-gas. booking it is was easy, as was turning up on time and the job being done immediately. Staff were friendly and approachable.

Company replied

Rated 5 out of 5 stars

Friendly and efficient. Let me know what was happening. I'd just dropped in after getting a puncture. I was in and out in half-an-hour.

Company replied

Rated 5 out of 5 stars

Jan (Bridgnorth branch) was a superstar at making me feel confident that I was getting the best service possible. Everything was explained so that I could make an informed decision about the right ty... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Cann Hall Road, Low Town, WV15 5AW, Bridgnorth, Shropshire, United Kingdom

  • 01746 767205

4.8

Excellent

TrustScore 5 out of 5

749 reviews

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4.8

All reviews

(749)

34,873 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful competent and quick…

Very helpful competent and quick appointment to replace a battery
Thanks

January 12, 2026
Protyre Autocare - Bridgnorth logo

Reply from Protyre Autocare - Bridgnorth

Hello Mr Timmins​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgnorth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful polite staff

Helpful polite staff. Made you feel welcome, checked tyres had new in stock fitted and back on the road . Efficient doing their job .

January 9, 2026
Protyre Autocare - Bridgnorth logo

Reply from Protyre Autocare - Bridgnorth

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgnorth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had trouble with puncture repair from…

I had trouble with puncture repair from the previous day and I really needed a replacement tyre. Liam, the manager in Telford, was very helpful and checked to see if there was the correct tyre size at Bridgnorth (there were non available in Telford). The tyre was available there.
I went to Bridgnorth and Leyton and his colleague were able to fit the tyre quickly, so I was able to attend a meeting , which I didn’t think I would be able to.

December 17, 2025
Rated 2 out of 5 stars

Took too long :(

Took over 1.5hrs to fit 2 front tyres + tracking on VW Golf @ Bridgnorth branch. What is the point of the 'hour' slot when booking ? Avoid if you're on any sort of timescale (i.e. lunch hour like I was !). The staff were polite though. Used Protyre Telford the week before on a different vehicle - in and out in 45 minutes.

December 5, 2025
Protyre Autocare - Bridgnorth logo

Reply from Protyre Autocare - Bridgnorth

Dear Neil Brooks,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bridgnorth branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great Tyre Service

Ordered & paid for my new tyres on line & booked a slot here. Nice new reception area, prompt friendly service. Would highly recommend.

November 30, 2025
Protyre Autocare - Bridgnorth logo

Reply from Protyre Autocare - Bridgnorth

Dear Customer,

We appreciate you sharing your positive experience you had with our team at our Bridgnorth branch.

We're happy to hear that you found our service prompt and friendly and that you would recommend us.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing team

Toby , Adam ,Jon and Leighton are incredible staff members and so dedicated to their job! They show passion and their amazing knowledge on cars. Nothing is ever to much trouble for them. This is not my first experience here and certainly won’t be my last !!

Montel was also very helpful with booking in.

November 25, 2025
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