Had a damaged tyre on our campervan at the begin of our 2 week holiday. The manager managed to squeeze us in even though the garage was extremely busy. Went above and beyond to get us on our way quick... See more
Location
Switch location130-140 Bristol Road, Bridgwater, TA6 4BP Bridgwater, Bridgwater, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Compared tyre prices online with “other suppliers”Protyre is competitive and so I chose them. Booked my appointment online for a convenient time to me and paid. Communication was excellent with emai... See more
Company replied
Repeated praise, I had excellent service when buying tyres. Then today I picked up a slow puncture, so visited again and had outstanding attention. Great traditional personal service, a real credit... See more
Company replied
The guys mad me very welcoming also were abit behind because under staff on the day but done the best and was kept informed all the time when my tire was being replaced . Help yourself to coffee I was... See more
Company replied
Company details
About Protyre Autocare - Bridgwater Bristol Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
130-140 Bristol Road, Bridgwater, TA6 4BP, Bridgwater, Bridgwater, United Kingdom
- 01278 424523
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a damaged tyre on our campervan at…
Had a damaged tyre on our campervan at the begin of our 2 week holiday. The manager managed to squeeze us in even though the garage was extremely busy. Went above and beyond to get us on our way quickly. Would highly recommend.
July 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Mr Swayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Margaret,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and helpful receptionist
Friendly and helpful receptionist. The service seemed to be completed in good time.
August 7, 2026
Repeated Praise
Repeated praise, I had excellent service when buying tyres. Then today I picked up a slow puncture, so visited again and had outstanding attention.
Great traditional personal service, a real credit to all the staff.
August 13, 2026
Unprompted review
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick efficient service at a good price
August 12, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Got my car in quick but very slow on…
Got my car in quick but very slow on the day, waited 1 hrs 45mins for 3 new tyres and alignment. No update with the length of wait except after 30 mins saying we're putting the tyres on now.
Good initially on showing me the tyre tread being low.
As soon as I drove off the tyre pressure light came on in my car. On checking tyre pressures at home, they were all completely wrong.
This didnt fill me with any confidence
August 4, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Dear LL,
Thank you for your feedback . We are sorry to hear that your recent visit to our Bridgwater Bristol Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Easy to use website, great service and good value
Compared tyre prices online with “other suppliers”Protyre is competitive and so I chose them. Booked my appointment online for a convenient time to me and paid. Communication was excellent with emails showing the payment made and time arranged plus details as to what was required etc.
All very easy and all I needed to do was turn up to have the tyres fitted.
Service was good and I wouldn’t hesitate to use them again.
August 12, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
always fantastic service last few times…
always fantastic service last few times i’ve been very helpful
August 10, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Kate,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff, professional service done.
This is my 2nd car service and both times I have had a very professional service done with a lot of care taken and a thorough check
The Staff are very helpful and nothing is never a problem for them.
The price is very reasonable.
August 7, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The guys mad me very welcoming also…
The guys mad me very welcoming also were abit behind because under staff on the day but done the best and was kept informed all the time when my tire was being replaced . Help yourself to coffee I was told great
August 1, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Louise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
More than happy with the honest service…
More than happy with the honest service and time keeping staff all helpful and prices very competitive cheers protyre
August 3, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service have used for years…
Excellent service have used for years and they truly are the best,have recommended to all family and friends who also now use
August 3, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Emma,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Unfortunately
Unfortunately, the service I received following a failed MOT left a sour taste in my mouth. I have used Protyre for years for the MOT’s on my car, but I was told that as they aren’t diesel specialists, to go & Google how to sort getting the issues looked at! Wasn’t given any advice or recommendations at all on how I could get the car through the mot. I was informed I had 10 days to book in for a retest, but was also told “don’t call on day 8 expecting to get the car retested in time”.
Considering I had no idea how to fix the issues at the time, this didn’t fill me with any confidence at all!
I’ll use a different garage in future, which is a real shame.
July 27, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Dear Customer,
Thank you for your feedback . We are sorry to hear that your recent visit to our Bridgwater Bristol Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Cooling working now thank goodness.
Got a booking at less than a day’s notice and walked around some shops while the work was done. Good explanation of what was done.
July 24, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great in an emergency
I have always used Protyre for replacement
tyres in an emergency. The guys at the Bridgwater branch helped me to get back on the road quickly and efficiently.
July 29, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Dominic,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgwater branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant!
Brilliant! Shop staff were very polite and helpful. Had two tyres changed, all four wheels aligned in no time at all. Will be coming back again.
July 24, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Mr Painter,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
From the 1st phone call to book an…
From the 1st phone call to book an appointment though to having my A/C regassed i had a positive experience .
July 29, 2026
Reply from Protyre Autocare - Bridgwater Bristol Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgwater branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.