Had my front tyres replaced. They inadvertently fixed a clicking sound that was coming from the wheels that I was originally quoted from Jaguar as a £250 fix. Also, correctly identified that my wheels... See more
Company replied
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Efficient team, 4 new tyres and alignment, decent price, ordered online easy buy and booking process, free drinks machine while you wait and friendly staff. Thankyou
Company replied
Really good service at Pro Tyre. I’d pre-booked my tyres, so drove straight into the bay as directed. The guys were really friendly, the tyre fitting was quick and efficient, and the lady on reception... See more
Company replied
Very nice accommodating staff, work was started and finished on time, very reasonably priced in the current climate for four brand new tyres and alignment. Booked mine online as was needed as soo... See more
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Company details
About Protyre Autocare - Buckley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Mount Terrace Works, CH7 3AE, Buckley, United Kingdom
- 01244 544575
4.5
Excellent
3K reviews
Asks customers to review
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From checking in at reception to…
From checking in at reception to getting tyres changed, excellent service, Thankyou,
November 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great price and fantastic service.
November 4, 2026
Reply from Protyre Autocare - Buckley
Hello Stephanie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Best price on Pirelli tyres in the area
Had my front tyres replaced. They inadvertently fixed a clicking sound that was coming from the wheels that I was originally quoted from Jaguar as a £250 fix. Also, correctly identified that my wheels were out of alignment, something JLR failed to notice at my inspection two weeks earlier (this may have been the fault of the clicking sound.
October 26, 2026
Reply from Protyre Autocare - Buckley
Hello Steven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service! Very friendly and helpful. Easy to book and paperwork emailed within a few minutes. Will use again.
November 4, 2026
Unprompted review
Reply from Protyre Autocare - Buckley
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Phil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff are super friendly
Staff are super friendly , super quick , easy to book via website and call. They get the job done and everyone is super friendly. I highly recommend.
November 2, 2026
Reply from Protyre Autocare - Buckley
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great staff provided a warm welcome and…
Great staff provided a warm welcome and investigated my issue quickly. Soon found the screw in my tyre and fixed it without a problem. Took a while but I didn't have an appointment and they were busy.
October 29, 2026
Reply from Protyre Autocare - Buckley
Hello Colin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Super Service
Great welcome and clear direction as to where to wait. Nice clean waiting room while all 4 tyres put on. Great job. Brilliant staff.
October 27, 2026
Reply from Protyre Autocare - Buckley
Hello Sidney,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
The staff were very helpful both on the telephone and in person. Will not hesitate to us them again.
October 28, 2026
Reply from Protyre Autocare - Buckley
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had my pickup tracking done was miles…
Had my pickup tracking done was miles out had it done only drove it home and popped to shops handful and feels worse steering wheel still not straight and cars pulling to the left
October 24, 2026
Reply from Protyre Autocare - Buckley
Dear Mr Carruthers,
Thank you for bringing this to our attention. We are disappointed to hear your steering remains misaligned and your vehicle is drifting. We can confirm that we have raised with management and they will be in touch with you in due course.
If there are any issues or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Good prices and quick efficient…
Good prices and quick efficient service, have used before and will again .
October 28, 2026
Reply from Protyre Autocare - Buckley
Hello Barry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient team
Efficient team, 4 new tyres and alignment, decent price, ordered online easy buy and booking process, free drinks machine while you wait and friendly staff. Thankyou
October 28, 2026
Reply from Protyre Autocare - Buckley
Hello Ali,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Helen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff at my local protyre centre…
The staff at my local protyre centre are a very friendly and professional group of people.
Super quick service with very resonable prices. I would’nt go anywhere else.
October 26, 2026
Reply from Protyre Autocare - Buckley
Hello Matthew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Timely and smooth
Timely and smooth, an early morning slot as I had an appointment very soon afterwards and the team worked to ensure the work was completed...good coffee in the waiting room too!
October 19, 2026
Reply from Protyre Autocare - Buckley
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly, efficient service
Really good service at Pro Tyre. I’d pre-booked my tyres, so drove straight into the bay as directed. The guys were really friendly, the tyre fitting was quick and efficient, and the lady on reception was really helpful. All very straightforward. Would definitely use them again.
October 19, 2026
Reply from Protyre Autocare - Buckley
Hello Rachel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Alun,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Such a horrible experience! Go to the Mold Branch instead!
Such a horrible experience. I went to get new front tyres and tracking done. They completely messed up my tracking and my wheel pulled dramatically to the left. After arranging another appointment over the phone I was told that "I" had booked it at mold protyre instead. The woman who i dealt with at the counter in Buckly protyre delivered an awful experience. She wouldn't let me speak, blamed me for booking the wrong place, wouldn't belive that there was anything wrong with the car by the look on her face and she was just plain rude and belittling. Ive never had such a bad customer experience.
Keep in mind I paid nearly £500 for this just for it to be botched and get horrific service in return with no apology or compensation for wasting my time and money!
I decided to keep my appointment at the Mold Protyre instead and head there. WOW. What a difference. The staff there were so kind and understanding and fixed all the issues caused by the buckly branch. If it weren't for them id never go near this company again. So thanks Mold!
September 26, 2026
Unprompted review
Reply from Protyre Autocare - Buckley
Dear Luke,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
I walked in with a head light out…
I walked in with a head light out person I spoke to was busy and asked me to call at reception. A member of staff asked if this was my car and said he would do it there and then. Perfect he also asked someone to do a free tyre check which was done immediately. Thank you
October 16, 2026
Reply from Protyre Autocare - Buckley
Hello Mrs Goddard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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