Protyre Autocare - Christchurch Airspeed Road W R Reviews 

1,475
TrustScore 5 out of 5

4.8

Unit 8 Priory Industrial Park, Airspeed Road, BH23 4HD Christchurch, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

An almost flat tyre! Fearing we would need to purchase a new tyre, it was pleasant to be told that the tyre would be examined and repaired/saved if possible. The problem was found to be a screw had pe... See more

Rated 5 out of 5 stars

Bit of a shocker to have to replace four tyres in one go, but it is what it is and we have to suck it up at times. Protyre guys make it all a little bit easier by providing good advice and a friendly,... See more

Company replied

Rated 5 out of 5 stars

Clearly a well Managed Branch I use! Always seems busy but under control and unrushed. Nevertheless always seem to have time for being courteous and pleasant as well as efficient!

Company replied

Rated 5 out of 5 stars

I've used Protyre in Airspeed Road, Christchurch many times over the years and always been delighted by the high level of service offered. Jason and his team booked my Mercedes Campervan in for an Air... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Christchurch Airspeed Road W R

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 8 Priory Industrial Park, Airspeed Road, BH23 4HD, Christchurch, Dorset, United Kingdom

  • 01425 279777

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,475)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

An almost flat tyre

An almost flat tyre! Fearing we would need to purchase a new tyre, it was pleasant to be told that the tyre would be examined and repaired/saved if possible. The problem was found to be a screw had penetrated the tyre allowing the air to leak. In a short time the type was repaired, tested and we were back on the road. No one tried to sell us a new tyre, so their work and small charge was excellent and worth every penny.

September 9, 2026
Rated 5 out of 5 stars

Needed tyres asap fitted.

Needed tyres asap fitted.
Great service and help to get me back on the road within a couple of hours.
Even offered me a lift to a dentist appointment save me walking .
Brilliant service
Many thanks
Anita Hedges

September 3, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Anita,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient

Prompt, courteous, very clean premises

September 1, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Mrs Pettman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I am writing to convey my sincere…

I am writing to convey my sincere appreciation for the excellent service I received at your branch on Saturday 5th September.

From the moment I arrived, I was met by a gentleman at the front counter who was exceptionally courteous, knowledgeable and helpful. He took the time to discuss the condition of my vehicle with me, answered all of my questions clearly, and ensured that I fully understood the work that was to be undertaken. It is rare to encounter such a genuine and professional approach, and it made a considerable impression.

The technicians subsequently fitted four new tyres to my car. The standard of workmanship was excellent, and the task was completed efficiently and with great care. In addition, the team took the trouble to show me how badly worn my previous tyres had become and, in particular, demonstrated how severely the tracking, or wheel alignment, was out of specification. I was grateful for this transparency, as it enabled me to see precisely why the corrective alignment was necessary rather than simply being told that additional work was required.

I would like to express my heartfelt thanks to all members of staff involved. Their hard work, professionalism and attention to detail have given me renewed confidence in the safety and handling of my vehicle. I genuinely feel safer on the road again, and that peace of mind is invaluable.

I regret that I did not note the name of the gentleman at the counter, but I hope you will be able to identify him from the date of my visit and pass on my thanks both to him and to the technicians who worked on my car. I shall certainly return for any future servicing or tyre requirements and will have no hesitation in recommending your establishment to friends, family and colleagues.

Yours faithfully,

Pete

September 9, 2026
Rated 5 out of 5 stars

great service

Clear, polite and helpful. Jason and his team excellent. Well pleased.

September 7, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Melvyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Clearly a well Managed Branch I use!

Clearly a well Managed Branch I use!
Always seems busy but under control and unrushed.
Nevertheless always seem to have time for being courteous and pleasant as well as efficient!

September 2, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Roger,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

The staff were excellent

September 7, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Roger,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Paul,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super helpful, have the customers interest at heart

Super helpful great service

August 26, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Beverley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful with my tyre

Very helpful with my tyre

August 25, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Karen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super Service Always!

The guys at Protyre Christchurch are always super friendly and get the job done in the best possible way! Thank you!

August 31, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Christchurch branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT experience

Easy to book,MOT on time. Unfortunately it failed but Jason had the work carried out as soon as price was agreed. So by end of same day works completed and I have a passed MOT 😁great service

August 31, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Mr Baldry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and efficient team

Very friendly and efficient team, always happy to help, Martin did a great job replacing my TPMS sensors, I can highly recommend.

August 26, 2026
Unprompted review
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Natalie​,

We would like to thank you for sharing your feedback regarding the service you received at our Christchurch branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Left car first thing and got call back…

Left car first thing and got call back with details.
Was able to pick up at end of day due to work commitments.
Just very hood and answered all my questions.

August 26, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Jeanette,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Bit of a shocker to have to replace…

Bit of a shocker to have to replace four tyres in one go, but it is what it is and we have to suck it up at times. Protyre guys make it all a little bit easier by providing good advice and a friendly, efficient service, which helps take the sting out of the tail a little. I've always found the prices to be very competitive over the years and will continue to use them, although I hope not for a while 😁

August 24, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Wayne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Christchurch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Jason,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the assistance and service you received from the team at Christchurch.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Really impressed with Protyres Garage

Really impressed with Protyres Garage! I was able to book online easily for an air con regas the following day, which was really convenient.

The customer service was excellent from start to finish. Everyone was friendly, professional and helpful, and they had my car sorted incredibly quickly. The whole experience was hassle-free and efficient.

I’ll definitely be using Protyres Garage again in the future. Highly recommend! 👍

August 22, 2026
Unprompted review
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Kiriko,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The engineer was very helpful and…

The engineer was very helpful and explained the whole process and went above and beyond to get the correct size tyres delivered and fitted in time for the MOT which was being carried out the following day.

August 19, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at Christchurch. We're especially pleased to hear about the excellent assistance provided by the engineer.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly staff and a good price.

Friendly staff and a good price.

August 11, 2026
Protyre Autocare - Christchurch Airspeed Road W R logo

Reply from Protyre Autocare - Christchurch Airspeed Road W R

Hello Richard,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team and found our pricing competitive.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

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