Protyre Autocare - Christchurch Wilverley Road Reviews 

2,410
TrustScore 5 out of 5

4.8

Unit 1 Somerford Business Park, Wilverley Road, BH23 3RU Christchurch, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Aircon regas sorted promptly and tyre pressure gauge reset as an extra request. Brilliant service alround. Been going to Protyre (formerly Christchurch Tyres) for decades for tyre replacement on vario... See more

Company replied

Rated 5 out of 5 stars

Good service, good communication, fair price for work done. Slow puncture repair, wheel rim clean and re-seal, new valve fitted. I'll only know for sure in a few weeks time whether this has fixed th... See more

Company replied

Rated 5 out of 5 stars

Great. Really efficient, friendly, professional and thorough. I booked tyre replacement through Black Circles following advice at an equally efficient, friendly and free tyre pressure check at Protyre... See more

Company replied

Rated 5 out of 5 stars

Website was very helpful, easy to navigate and liked having the choice available according to manufacturer, seasons, load, wet/dry, noise level etc., from which to choose. Also easy online booking sys... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Christchurch Wilverley Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Somerford Business Park, Wilverley Road, BH23 3RU, Christchurch, Dorset, United Kingdom

  • 01202 475206

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,410)

32,958 reviews in the last 12 months

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Rated 5 out of 5 stars

Always helpful

Always helpful, knowledgable and polite. Totally recommend to anyone needing advice, repair or replacement tyres

August 31, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Mrs Bridet,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Christchurch has delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service and friendly informed…

Excellent service and friendly informed team

August 26, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful phone help and quick servicing…

Helpful phone help and quick servicing on arrival… 💯

August 28, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Geoff,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Mr Davies,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service

August 26, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

So helpful and kind

August 26, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello haxel,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from our Christchurch centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Only had a new tyre change

Only had a new tyre change, but the receptionist was polite and very efficient as was the engineer.

August 26, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Liane​,

We would like to thank you for sharing your feedback regarding the service you received at our Christchurch branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Aircon regas sorted promptly and tyre…

Aircon regas sorted promptly and tyre pressure gauge reset as an extra request. Brilliant service alround. Been going to Protyre (formerly Christchurch Tyres) for decades for tyre replacement on various vehicles both wife and I have had over the years.

August 21, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Derek,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient service

August 18, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Michael,

We appreciate you taking the time to leave us a 5-star review of your experience at our Christchurch centre. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff very helpful and kept informed

Staff very helpful and kept informed

August 26, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Russell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always had good experience there

Always had good experience there, quick efficient and friendly, can’t ask for more

August 24, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Harry​,

We would like to thank you for sharing your feedback regarding the service you received at our Christchurch branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Jason and his team really looked after…

Jason and his team really looked after me , explained about the tires , and the need for tracking , I was made to feel a valuable customer and this is the fourth time for tires , for our cars , the staff are very patient and a clean and tidy waiting area , Jason is a real asset to the company

August 24, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service, good communication, fair price for work done. Slow puncture repair, wheel rim clean and re-seal, new valve fitted. I'll only know for sure in a few weeks time whether this has fixed the issue but looks good so far.

August 24, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Lloyd,

Thank you for taking the time to share your positive feedback! We are pleased to hear that you experienced good service, communication, and a fair price for the work carried out. We hope the repair resolves the issue completely.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Replacement Tyres

The lady behind the desk was very helpful, friendly and knowledgeable. Felt comfortable using the company. Would certainly use them again.

August 18, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Julie​,

We would like to thank you for sharing your feedback regarding the service you received at our Christchurch branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Can't do it! Why advertise and sell it!

Booked my car via the website using the Reg number for an aircon recharge. Paid and turned up, just to be turned away as they are unable to do Aircon on EVs. A wasted trip and frustrating experience. If they can't do a service why do they advertise that they can, why do they take payment for it and make a booking? The garage also claims to be a specialist EV and Hybrid garage.

August 21, 2026
Unprompted review
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Dear Chad,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great quick efficient and friendly…

Great quick efficient and friendly service! What more can I say except thank you

August 21, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Claire,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy

Easy, speedy and friendly.

August 21, 2026
Protyre Autocare - Christchurch Wilverley Road logo

Reply from Protyre Autocare - Christchurch Wilverley Road

Hello Mr Jones,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Christchurch branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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