Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more
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Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
Great service and competitive on price. Alan the manager, Bert and the rest of his team are great. I am a repeat customer and will continue to use them. I always recommend these guys to friends.
Company replied
Went for the 2nd time to Crawley for a ac re gas - price was good and added more discount from my groupon voucher. As before professional attitude and offered a coffee, all good will go again if I ne... See more
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Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
Asks customers to review
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Customer for many years.
I have been a customer at Protyre Crawley for as long as I can remember. The guys there are welcoming & honest when reporting back. No hard sell at anytime. Every year when my MOT & service comes around, it is simple to book online. Your vehicle is then thoroughly checked, signed off or work carried out on the same day. A polite phone call is made for the pick up of your vehicle. The lads in the office are very professional & like a bit of banter. Protyre Crawley I would recommend to anyone looking for a five star service.
November 24, 2025
Good price
Good price, and free report on tyre tread depths and report on condition of disc pads and rotors: very impressive and very grateful.
November 20, 2025
I have used the Crawley site for a…
I have used the Crawley site for a couple of years now. Alan and his team are accommodating and knowledgeable, something I always appreciate and I am always made aware of the best deals available
November 21, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer focussed
Competitively priced. Speedy order and work to fit appointment around the customer. Always use them.
November 17, 2025
Reply from Protyre Autocare - Crawley
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A 5star company that I have used and…
A 5star company that I have used and recommended to others for many years. They never disappoint
November 12, 2025
Reply from Protyre Autocare - Crawley
Hello Mrs Howard,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service, honest and reliable
They are honest, reliable friendly and knowledgeable. They never rip you off and go the extra mile. I have recommended them to various friends and family over the years I’ve been going and they have all received the same high level of customer care and service
November 7, 2025
Reply from Protyre Autocare - Crawley
Hello Nikki,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and friendly staff
November 5, 2025
four new tyres fitted
Had four new tyres fitted - very competitive price - friendly service and honest. Said they would check my tracking for free but if it needed any corrections it would be £45 + vat which I agreed to. Tracking checked no adjustment required no extra charge
October 30, 2025
Friendly staff,given a very nice cup of…
Friendly staff,given a very nice cup of coffee,tyres fitted promptly, great experience, thankyou protyre crawley
November 3, 2025
Reply from Protyre Autocare - Crawley
Hello Bob,
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team in centre friendly and that you enjoyed your visit and prompt service.
Best regards,
Eddie
Customer Care - Protyre
I don't normally post reviews
I don't normally post reviews, but I truly had a good experience with friendly customer service here and quick no hassle job
October 29, 2025
Reply from Protyre Autocare - Crawley
Hello Mr Lavery,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Dear NORBERTO GOUVEIA,
We are happy you had a very good experience with our team at our Crawley branch , and appreciate your kind words about our team's politeness.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Receptionist was friendly and helpful.
Receptionist was friendly and helpful.
Whole MOT and service went well, spoke about advisories.
All done in reasonable time.
October 21, 2025
Reply from Protyre Autocare - Crawley
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Dear ms evelyn,
We appreciate you taking the time to share your positive experience you had with our team at our Crawley branch .
We're happy to hear that you found our service excellent and trustworthy.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
October 15, 2025
Reply from Protyre Autocare - Crawley
Hello Vladimir,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Honest reliable workshop.
The staff are very friendly and professional. The work i had completed well. So all good. A little disappointed that having booked Thursday at 8.30 the previous Saturday at approx 10 i was only called at 5 pm on Thursday to say my car was ready ? I realise a part was needed that had to be ordered but assumed it would have been ordered and delivered prior to Thursday ? I imagine having booked in for 8.30 i would have been the first customer that day ? I was hoping to work on the car late morning so that never got done. Anyway all the staff are i appreciate under some presure time wise as long as they do a good job im happy at the end of the day so well done to all. The manager deserves a pat on the back he looked after the missing windscreen wiper arms that didnt have blades on them so my windscreen if the wipers were accidentally activated didn't mark the screen. Plus i have an irritating sound coming from the dash under bonnet that they correctly diadnosed. All in all very well done many thanks.
October 10, 2025
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