Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more
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Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
Great service and competitive on price. Alan the manager, Bert and the rest of his team are great. I am a repeat customer and will continue to use them. I always recommend these guys to friends.
Company replied
Went for the 2nd time to Crawley for a ac re gas - price was good and added more discount from my groupon voucher. As before professional attitude and offered a coffee, all good will go again if I ne... See more
Company replied
Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
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Great service from the Protyre team
Great service from the Protyre team. Alan and his team always go out of their way to help, and I couldn’t recommend them highly enough! Thanks again!
October 4, 2025
Reply from Protyre Autocare - Crawley
Hello Bhavesh,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
The experience I received was first class
I will definitely be using this garage again
October 4, 2025
Reply from Protyre Autocare - Crawley
Hello Linda,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Just like to say big thank you to the…
Just like to say big thank you to the manager and Betty for all they help for all the support and effort to all the customers always, nothing is never a problem t help all of us.
I just can’t thank them enough
September 22, 2025
Excellent service and gave me the…
Excellent service and gave me the correct service for what I needed saying I don’t need the top service as they did that last year
October 1, 2025
Good servicing.
September 26, 2025
Reply from Protyre Autocare - Crawley
Hello Mrs Mishra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from kiplings
As always Alan and Bert helpful considerate and explain technical faults on the car. They both have extreme patience with some customers. They are often late leaving finishing a job/paperwork. The mechanics are great and look after our cars extremely well.
September 29, 2025
Reply from Protyre Autocare - Crawley
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service A+++
September 17, 2025
Reply from Protyre Autocare - Crawley
Hello Lance,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly, courteous and professional!
Booking on-line was easy and quick. Charges for service and MOT were agreeable. Late into service a major fault was discovered; I as contacted immediately and the repair was made the same day. I was quoted a price for the repair which was not cheap (what is!) but was reduced when I came to pay.
Friendly, courteous and professional!
September 15, 2025
Reply from Protyre Autocare - Crawley
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I came they fixed and I went
I came they fixed and I went
all good except you can never get a booking in summer for 2 months
you need a bigger garage..
September 10, 2025
They are always happy to help and their…
They are always happy to help and their work is always top quality and myself and family always use them Alan is a credit to the garage
September 1, 2025
Reply from Protyre Autocare - Crawley
Hello Martins,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I recently had my car serviced at and I…
I recently had my car serviced at and I couldn’t be more impressed. From start to finish, the experience was smooth, professional, and stress-free.
The team was friendly, honest, and took the time to explain exactly what needed to be done—no pressure, no upselling. The quality of the work was excellent.
They finished the service on time and at a fair price. It’s clear they take pride in their work and genuinely care about their customers.
Highly recommended to anyone looking for a trustworthy, skilled garage. I’ll definitely be coming back!
Sandra Wood
September 5, 2025
Reply from Protyre Autocare - Crawley
Hello Sandra,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I've used this garage quite a few times…
I've used this garage quite a few times now & always receive great service, the staff are very friendly. They are a competitively priced garage & will continue going there.
September 1, 2025
Previously had great service from…
Previously had great service from another Protyre branch and delighted to say this had continued at the Crawley branch.
August 29, 2025
Fantastic Service.
I booked and paid for a tyre for the next day as I had a flat, and the guys assured me it would be done in time for me to get to work the next day at 11am.
It was, the price was extremely fair and the service was fantastic. I will definitely be using the garage again for future MOTs and tyres, would 100% recommend. Thank you!
August 20, 2025
Excellent service and efficient team
I had a very positive experience at Protyre Crawley. The staff were welcoming, professional, and kept me fully updated throughout. They explained the work clearly without pressure, and the turnaround was quicker than expected. The pricing felt fair and transparent, and the overall service gave me real confidence in the team. It’s refreshing to find a garage that combines efficiency with genuine customer care.
Date of experience: 18/08/2025
August 18, 2025
Reply from Protyre Autocare - Crawley
Hello Hisham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Dissatisfaction
No communication with, mot done, quote on work needed, if, or, how long the work will take, over priced, ripped off again, not the first time, had enough of it, will never use again.
August 18, 2025
Reply from Protyre Autocare - Crawley
Dear Mr Jupp,
Thank you for taking the time to raise your concerns.
As per our response to your previous review, this matter is currently being investigated by the Area Manager who will make contact with you in due course.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Dear Rachael,
We're happy to hear that you had a great experience with our team! Thank you for your recommendation; it means a lot to us.
Kindest regards,
Georgia
Customer Care - Protyre
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