Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more
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Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
Great service and competitive on price. Alan the manager, Bert and the rest of his team are great. I am a repeat customer and will continue to use them. I always recommend these guys to friends.
Company replied
Went for the 2nd time to Crawley for a ac re gas - price was good and added more discount from my groupon voucher. As before professional attitude and offered a coffee, all good will go again if I ne... See more
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Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
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Excellent service and efficient team
I had a very positive experience at Protyre Crawley. The staff were welcoming, professional, and kept me fully updated throughout. They explained the work clearly without pressure, and the turnaround was quicker than expected. The pricing felt fair and transparent, and the overall service gave me real confidence in the team. It’s refreshing to find a garage that combines efficiency with genuine customer care.
Date of experience: 18/08/2025
August 18, 2025
Reply from Protyre Autocare - Crawley
Hello Hisham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Dissatisfaction
No communication with, mot done, quote on work needed, if, or, how long the work will take, over priced, ripped off again, not the first time, had enough of it, will never use again.
August 18, 2025
Reply from Protyre Autocare - Crawley
Dear Mr Jupp,
Thank you for taking the time to raise your concerns.
As per our response to your previous review, this matter is currently being investigated by the Area Manager who will make contact with you in due course.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Dear Rachael,
We're happy to hear that you had a great experience with our team! Thank you for your recommendation; it means a lot to us.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service and friendly staff
Excellent service and friendly staff. All in all a great service.
August 18, 2025
Reply from Protyre Autocare - Crawley
Dear AD South East,
We appreciate you taking the time to share your positive experience at our Crawley branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Prompt service and polite staff
August 13, 2025
Honest trustworthy
Honest, trustworthy, and fair – Protyre Autocare Crawley fixed my car quickly at a good price without trying to upsell or rip me off. On this particular day, a big thank you to Bert and the mechanic who carried out the work (sorry I can’t remember your name) – my car runs perfectly now.
August 11, 2025
Staff excellent and good service.
August 6, 2025
Great price
Great price. Excellent customer service and work completed in the time stated. I will be booking my other car for an Aircon regas soon
July 30, 2025
Quick and efficient
July 28, 2025
They are always friendly professional…
They are always friendly professional and very efficient. I will never go to another garage
July 23, 2025
Reply from Protyre Autocare - Crawley
Hello Anna,
We appreciate you taking the time to share your positive experience. We're happy to hear that you find our team friendly, professional, and efficient.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
They do nothing in the car just only…
They do nothing in the car just only taking money
July 23, 2025
Reply from Protyre Autocare - Crawley
Dear Mr Jani,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great level of care from enquiry to…
Great level of care from enquiry to completion.
All the guys are friendly and take the time to explain everything.
July 21, 2025
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