Protyre Autocare - Crymych Reviews 

256
TrustScore 5 out of 5

4.9

Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ Crymych, Pembrokeshire, GB


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Rated 5 out of 5 stars

Away from home needed 2 front tyres on motorhome. Booked online .seen promptly on arrival , very friendly and professional person who changed tyres. Called back a few days later to gave wheels retorte... See more

Company replied

Rated 5 out of 5 stars

The service was fantastic from the gentleman in the garage. Took me ages to get through on the phone but he explained he was on his own and busy. Still took the time to say he would see me if I came d... See more

Company replied

Rated 5 out of 5 stars

Lovely friendly staff, very thorough and advised me on my tracking, brakes etc. As a female i was very apprehensive but crymych depo was absolutely amazing and made me feel at ease. Happy knowing my c... See more

Rated 4 out of 5 stars

I had to visit your Crymych premises on two separate days to have four tyres fitted. First visit was very good with the two staff involved highly professional, skilled with good communication skills.M... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ, Crymych, Pembrokeshire, United Kingdom

  • 01239 831111

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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4.9

All reviews

(256)

33,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended

Andy and Donovan both were really helpful and sorted out a set of new tires for me. Along with that they helped with a wheel alignment and a few other extras getting my vehicle prepped and ready to pass an MOT.

Thanks guys!

November 13, 2025
Unprompted review
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Ashley,

We're happy to hear that the new tyres and wheel alignment helped get your vehicle ready. We appreciate you taking the time to leave us this great feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent

Excellent, quick and thoroughly professional experience by Donovan of the Crymych Branch. A good price too, and with the low milage that I do - he didn’t try to sell me something that I didn’t need. A trusted experience for a woman too, so often probed to be ripped off by tyre places.

November 14, 2025
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Dear MYFANWY LEWIS

We appreciate you sharing your positive experience you had with our team at our Crymych branch .

We're happy to hear that you received excellent and professional service.

It's great to know that you felt valued and that our team provided trustworthy advice tailored to your needs.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Stoddart Tyres Crymych

Stoddart Tyres Crymych - Team Protyre were fantastic.

They came highly recommended in my local pub, which is always positive; truth always comes out with a few pints down your gullet.

I didn't catch the names of the team but they were very helpful and I will be recommending to others too.

2 brand new tyres plus they fitted an extra brand new tyre I was able to collect.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Donovan was informative, efficient, and helpful. I had a comprehensive safety check along with my new tyres and felt very well looked after. Many thanks. Highly recommend Protyre Crymych

October 16, 2025
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Dear Laura Page

We appreciate you sharing your positive experience at our Crymych branch.

We're happy to hear that you found our team member informative and efficient, and that you felt well looked after during your comprehensive safety check and new tyre fitting.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Really excellent service

Really excellent service. Friendly and helpful. Did job immediately. Have been numerous times before. Always really good.

October 20, 2025
Rated 5 out of 5 stars

Tracking

Problem sorted in no time at all and will be returning for any thing needed in the future 👍

October 1, 2025
Rated 5 out of 5 stars

Great service would highly recommend…

Great service would highly recommend them

September 12, 2025
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Betty,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very knowledgeable and friendly team

Very knowledgeable and friendly team. Did the wheel alignment faster than I expected, took the time to go over the report and advised on things that would need to be done in the near future. All in all, a very positive experience.

August 29, 2025
Rated 5 out of 5 stars

Protyre Crymych …

Outstanding service and communication was clear concise and honest. Very good value for money. I would highly recommend them.

August 29, 2025
Rated 5 out of 5 stars

Excellent service, thank you

Donovan was really knowledgeable, calm and patient.
Came In to change one tyre and he did a full check on all of them, including my brakes and noticed my tracking was also out. Also managed to book me in on a bank holiday. Amazing service, would definitely recommend.

August 23, 2025
Rated 5 out of 5 stars

Protyre Crymych, Great service experience

Great service experience, super friendly staff, who was very efficient and knowledgeable, more importantly had the time for you. Highly recommended. Do not go anywhere else !!!

August 20, 2025
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Raymond,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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