Protyre Autocare - Crymych Reviews 

256
TrustScore 5 out of 5

4.9

Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ Crymych, Pembrokeshire, GB


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Rated 5 out of 5 stars

Away from home needed 2 front tyres on motorhome. Booked online .seen promptly on arrival , very friendly and professional person who changed tyres. Called back a few days later to gave wheels retorte... See more

Company replied

Rated 5 out of 5 stars

The service was fantastic from the gentleman in the garage. Took me ages to get through on the phone but he explained he was on his own and busy. Still took the time to say he would see me if I came d... See more

Company replied

Rated 5 out of 5 stars

Lovely friendly staff, very thorough and advised me on my tracking, brakes etc. As a female i was very apprehensive but crymych depo was absolutely amazing and made me feel at ease. Happy knowing my c... See more

Rated 4 out of 5 stars

I had to visit your Crymych premises on two separate days to have four tyres fitted. First visit was very good with the two staff involved highly professional, skilled with good communication skills.M... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ, Crymych, Pembrokeshire, United Kingdom

  • 01239 831111

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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4.9

All reviews

(256)

34,155 reviews in the last 12 months

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Rated 3 out of 5 stars
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hi Gareth,

Thank you for taking the time to give us this feedback.

We are sorry to hear that you feel that your purchase was expensive. We offer a variety of tyres at competitive prices. Please feel free to discuss this with one of the garage managers prior to purchasing.

If there is anything else you would like to raise with us, please do not hesitate to email us at customer.relations@protyre.co.uk and we will be happy to look into it for you.

Kind Regards,
Daniel
Team Protyre

Rated 5 out of 5 stars

Timely help from this super team!

Stranded on holiday with a flat tyre I phoned early on the morning and was reassured help would be given no matter what. In the end I was able to take tyre to them and this excellent garage fitted new tyre (damage too great to repair) and also advised another tyre was bordering on illegal- they established this by measuring with tyre depth gauge.
Reasonable prices, great service, cheerful and helpful would recommend this customer focussed garage.
Thank you to all concerned your help was very much appreciated.

August 4, 2021
Rated 5 out of 5 stars

Matt was very helpful and gave good…

Matt was very helpful and gave good advice

May 27, 2021
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hi Mr Griffiths,

Thank you for your kind words. It's our pleasure to be of assistance. I will make sure to pass on your thanks to Matt.

Until next time!

Kind Regards,
Daniel - Team Protyre

Rated 4 out of 5 stars

Very helpful

Very helpful, and went out of their way to get the tyres needed when they weren't delivered after being booked in by 3pm. They were really good, and got my tyres and made another appointment at 4.30 the same day. So it was very much appreciated. Thankyou so much.

April 8, 2021
Rated 5 out of 5 stars

Nothing is any trouble for them

Had appt booked for day after but wanted it bringing forward, was no trouble at all and seen that day. Nothing was too much trouble, I have expensive wheel it's where the impact gun can't be used this was also no trouble. The guy took so much care on things not to damage anything on the car. Alignment was set and its like a different car, very friendly place.

December 30, 2020
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