Arrived at the Devizes branch for our booking and were told there was a fault with the compressor and they could not complete the work. We were offered a different booking date but unfortunately we... See more
Location
Switch locationUnit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB
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We use Protyre Devizes for services, MOT’s and tyre replacements and have always received good customer service. This last MOT was no exception. Having found a nail in one of tyres during the process,... See more
My booking was for an aircon recharge. I booked and had the job done on the same day at the appointed time for a reasonable price. Staff were friendly and helpful. Couldn't ask for more really.
Helpful and hassle free Can’t complain with their service, fair price and hassle free. Had issues with a bmw 30-40 miles post service. Contacted ProTyre who got us in the next day despite the b... See more
Company replied
Company details
About Protyre Autocare - Devizes
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, United Kingdom
- 01380 728461
4.8
Excellent
918 reviews
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Everyone was really helpful and had us…
Everyone was really helpful and had us back on the road quickly. Thank you.
October 15, 2025
Reply from Protyre Autocare - Devizes
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
New Tyres
Dropped the van off, the wii oh ok was done a n d I picked it up all done. Easy, excellent and reasonably priced..
October 15, 2025
MOT failure for high engine speed at…
MOT failure for high engine speed at idle, my Toyota Aygo never exceed 850 rpm, and they read 1150rpm. After few days I went for retest and pass with 730rpm . Lots of advisory as well regarding front, bushes or arm pin. What they don't know i service the car myself and I can guarantee is absolutely fine, as a proof I'll post another review next year to show them all advisory and mot failure is just a hoax , Mr Abdullah
September 15, 2025
Reply from Protyre Autocare - Devizes
Dear Mr Abdullah,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service throughout.
October 10, 2025
Worth a visit
Started work on time and completed the task efficiently and with the recommended time scale.
October 6, 2025
Friendly helpful service.
October 4, 2025
Reply from Protyre Autocare - Devizes
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service as always
great service as always, cannot fault these guys at all.
very happy.
September 24, 2025
Received invoice from this business for…
Received invoice from this business for the maintenance on the car that is not mine and i have never even visited this site. Sent email to the business to remove my name from the invoice and heard absolutely nothing back. Incident deserves a law suit. Appalling breach of personal data .
September 24, 2025
Reply from Protyre Autocare - Devizes
Dear Mrs Sniraite,
Thank you for bringing this to our attention, and we sincerely apologise for the error in sending you an invoice for a vehicle that is not yours.
After investigating the matter, we can confirm that this was a human error due to an incorrect email address being entered during the invoicing process. We understand how concerning this must have been and deeply regret any distress caused.
Please rest assured that we have now taken the necessary steps to remove your email address from our system, and you will not receive any further communication from us.
We take data protection very seriously and are reviewing our internal processes to ensure this does not happen again.
If you have any further concerns or questions, please don’t hesitate to contact us.
Kind regards
Kayliegh
Customer care - Protyre
Very easy to book in fitting
Very easy to book in fitting, seamless process, competitive price
September 24, 2025
Car was MOT'd and failed on something…
Car was MOT'd and failed on something it shouldn't have failed on and conveniently the MOT tester wasn't there to quizz when I collected my vehicle.
Took my car elsewhere and it passed.
September 22, 2025
Reply from Protyre Autocare - Devizes
Dear Miss K,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Devizes branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
brilliant receptionist and all staff
brilliant receptionist and all staff
thank you all
September 22, 2025
Reply from Protyre Autocare - Devizes
Hello Deborah-Ann,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Greeted pleasantly and problem solved…
Greeted pleasantly and problem solved quickly.
September 17, 2025
Always a friendly and efficient service
September 15, 2025
Great service and staff
Dealing with Protyre was a breeze, easy to book, professional and efficient service. Particular mention for Erin who was brilliant, really helpful, professional and knowledgeable.
September 10, 2025
Efficient professional service
Excellent value for money. Tyres fitted quickly and wheels rotated. Staff could not be more helpful.
September 1, 2025
Reply from Protyre Autocare - Devizes
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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