Protyre Autocare - Eastleigh Woodside Road Reviews 

1,433
TrustScore 4.5 out of 5

4.6

46 Woodside Road, Boyatt Wood Industrial Estate, SO50 4ET Eastleigh, Hampshire, GB


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Rated 4 out of 5 stars

MOT cert. Service punctual, purposeful, focused. Staff start, carry out the work, complete it. Price : I thought the price was right; I found additional price of... See more

Rated 5 out of 5 stars

The Woodside Road team are my 'go to' for anything tyre related. Consistently friendly, helpful and reassuring, I have been a repeat customer for many years as have my parents. I trust their services... See more

Company replied

Rated 5 out of 5 stars

I have used Protyre for years and always been happy with each experience. They are always polite, friendly and helpful and fix whatever problem I have with my car. Would highly recommend.

Company replied

Rated 5 out of 5 stars

This Protyre Autocare centre gave very focused attention to the problem which was a metal object embedded in the tyre tread with resultant slow loss of pressure. A repair was carried out, which, a... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Eastleigh Woodside Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 46 Woodside Road, Boyatt Wood Industrial Estate, SO50 4ET, Eastleigh, Hampshire, United Kingdom

  • 023 8061 4566

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,433)

34,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly reccomend

Have my car mot at protyre every year, they always fit me in to a convinent date and time that suits me. All very friendly and efficient. Recently when my car wouldn't start I walked in and asked for help and they helped me, no quibbles. Amazing service cannot fault them!

November 21, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Bethany,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Very expensive and poor service as had…

Very expensive and poor service as had to put my rear lights back in properly as one fell out

November 17, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Dear Martin Gritt,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

good experience

November 12, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Donny,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

I didn’t like the staff

I didn’t like the staff, not very welcoming

November 17, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Dear Angela,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Eastleigh Woodside road  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great new tyres! Great service!

This was the first time I've used Protyres Eastleigh and I highly recommend them!. Easy to use website to book a time, great deals and value on my new Tyres too! But Its the staff that make a business! Dan was amazing, very friendly and knowledgeable! And the clean and smart mechanics who were quick and efficient, You can actually see them working on your car through a large window and CCTV!. Overall Very professional and I was very impressed!

October 29, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Mr Molloy,

We appreciate you sharing your experience at our Eastleigh branch. It's great to hear that you found our website easy to use and were pleased with the value. We're glad that you were impressed with the team in centres professionalism and friendliness. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great staff and helpful service

Great staff and helpful service, Despite failing my MOT they facilitated a restest promptly and checked and then adjusted my own repairs without further charge which I totally appreciate. Thank you and I highly recommend you .

November 12, 2025
Unprompted review
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Philip,

We appreciate you sharing your positive experience! We're happy to hear that our team in centre provided helpful service and facilitated a prompt retest. We value your recommendation and look forward to welcoming you again. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The team is awesome and it couldn't get…

The team is awesome and it couldn't get any better than that. Zero hustle experience with honesty and professionalism.

November 5, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Kaloupis​,

We would like to thank you for sharing your feedback regarding the service you received at our Eastleigh branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good customer service

Good customer service

October 31, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Stalin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly. honest good service.

October 29, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Mr Basing,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service ,nice pleasant staff

Great service ,nice pleasant staff. They asked several times if I would like a drink. Next day I discovered one of my tyres had gone flat so I went straight down and they changed the tyre with no fuss and very apologetic.Ive used them for years and always pleased with the service they provide.

October 22, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Mrs Howes,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Complete lack of customer care and safety

I have nothing positive to say about my experience, I paid for 4 brand new tyres to be fitted to my car. Within a week, the two front tyres were as flat as a pancake. I was stranded in a carpark for 6 hrs until a mobile engineer came out to change the 2 tyres as RAC wouldn’t get to me until past midnight. I went back in to ProTyre to explain and they didn’t care at all. Apparently there was nothing wrong with the tyres or their service. They proceeded to tell me I shouldn’t have got ‘their’ tyres replaced…?? (How else was I going to drive an hour home cross country in the dark) and they weren’t taking responsibility for anything. Multiple times I asked ‘why have these brand new tyres deflated so quickly?’ and they couldn’t answer me. ProTyre have done nothing to remedy the situation. Now one of the back tyres is now deflating quickly for which I have had to manually inflate myself, several times. £600 I have spent on 6 new tyres and 3 of them are faulty. Never in my life have I had issues with my car tyres until my disappointing experience with ProTyre. I can’t go out in my car without checking the tyres now, and even then I have to question where and how far I can go in case something happens and I’m in the middle of nowhere. I need my car, and I want to be able to go out without thinking ‘what if something happens again’. ProTyre only seem to care about the money they make. No thought given to customer or car service and safety. No help given at all. The icing on the cake is that my neighbour went to the same ProTyre about something and witnessed another customer coming in with exactly the same issue I had. Sufficed to say he was out of there very quickly and will not return. End of the day I paid them to carry out a service and they failed. ProTyre have caused me to pay out more money to sort something they should have done right in the first place and the situation is still not fully rectified. Now I need to get someone independent to check my car and give me a full and clear explanation of what is wrong with my tyres/wheels before spending even more on sorting the problem. I will never go to a ProTyre ever again.

September 10, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Dear Helen,

Thank you for taking the time to bring this matter to our attention. We are sorry this has happened.

We would like the chance to investigate into this matter for you, therefore we have escalated it with the Area Manager who will make contact with you as soon as they can to discuss this further with you.

We apologise for the inconvenience this has caused you.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Good customer service

Had an issue with getting the tyre, but had personal phone call from a member of staff to sort the issue.

October 17, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Dear Holly,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Eastleigh Woodside Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service even when they were having issues.

Booked up to get two new rear tyres and balancing/tracking on the front and despite having technical issues the jobs were still done in good time.

October 15, 2025
Protyre Autocare - Eastleigh Woodside Road logo

Reply from Protyre Autocare - Eastleigh Woodside Road

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Eastleigh branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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