Visited without an appointment as I had a flat tyre and they were so helpful in seeing me right away. I also booked another appointment with them to check wheel alignment. Very helpful staff and great... See more
Company replied
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Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more
Company replied
The team contacted me after I had issues with my air-conditioning. While a specific fault was not found, it could not be fixed, but I was kept informed all the way by Craig, and I know he tried his b... See more
Company replied
Was recovered to the Exeter branch today having got a large piece of metal in my tyre!! The staff couldn’t have been nicer and even managed to squeeze me into an earlier cancellation than the booked t... See more
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Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
4.7
Excellent
2K reviews
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I needed a new battery for my car so…
I needed a new battery for my car so gave pro tyre a call and they explained everything to me which was good and even got me in on the same day that I called they did a great job and now my car is fine again will use them again if needed be
February 6, 2026
May use AI-assist with repliesRead more
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Daylight robbery - NEVER AGAIN
I recently had my van MOT’d at Protyres and was shocked by the repair quotes that followed. After the MOT failure list, I was quoted prices that were over 50% higher than other garages for the same work.
Thankfully, I shopped around. What Protyres quoted at nearly £400, I had done elsewhere for £200 — including front brake pads, discs, and a tyre replacement. The price difference was staggering and simply unjustifiable.
I feel like they rely on customers not checking elsewhere. I won’t be returning — ever — and I’d strongly advise others to get a second opinion before agreeing to any work.
February 2, 2026
Reply from Protyre Autocare - Exeter
Dear Joel Mais,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Exeter
Dear Ian,
We're glad you found our service fast and reliable at our Exeter branch.
Thank you for your positive feedback, we appreciate it a lot.
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
Had a mot done very friendly staff and…
Had a mot done very friendly staff and a free cup of coffee why waiting
January 29, 2026
Reply from Protyre Autocare - Exeter
Dear Vivienne,
We appreciate you sharing your positive experience you had with our team at our Exeter branch.
We're happy to hear our staff was friendly and that you enjoyed the complimentary coffee while waiting for your MOT.
Thank you!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Always friendly
Always friendly, helpful and clear and informative when explaining any issues.
February 2, 2026
They were able to fit me in the same…
They were able to fit me in the same day and the staff were really friendly and explained evwrything
January 28, 2026
As usual you get very good customer…
As usual you get very good customer service. And they explain if any issues arise.
January 28, 2026
Service and mot
Great price for mot and service very good service and done very quickly kept me informed about my vehicle
January 26, 2026
Amazing service all round 😊
Amazing service all round, the guys at both establishments in Exeter are so customer focused. Would highly recommend!
January 23, 2026
Very helpful staff and some efficient.
January 21, 2026
Great service!
January 21, 2026
It took over 90 minutes to change two…
It took over 90 minutes to change two tyres and just left outside by fitter - car was ready to go but no one came to release car for over 30 mins
January 19, 2026
Reply from Protyre Autocare - Exeter
Dear Rich,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I was dissapointed this time with the…
I was dissapointed this time with the service. Day after I had the tyres replaced air pressure warning light appeared. I went to a garage and found out that the wheels were not properly inflated-with a difference of 4PSI between them. Not as good service this time :(
UPDATE - The area manager got in touch with a resolution to try to put things right; great to see they take feedback seriously which makes me feel more valued as a customer. I will definitely use them again, hopefully for their usual high standards.
December 17, 2025
Reply from Protyre Autocare - Exeter
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Prompt officent service at a reasonable…
Prompt officent service at a reasonable price.
January 12, 2026
Reply from Protyre Autocare - Exeter
Dear Adrian Evans,
We appreciate you taking the time to leave us this 5-star review.
We're happy to hear that you were pleased with our efficient service and pricing at our Exeter branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Happy staff
t
THE STAFF ARE ALWAYS POLITE HELPFUL AND SMILEY - unfortunately, this time it was me that was not smiling. My car failed its MOT.
January 12, 2026
Fabulous!
As usual, first class service. As a female, always a good experience. Thank you!
January 8, 2026
Reply from Protyre Autocare - Exeter
Hello Catherine,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Trusted Garage
I've trusted Protyre for many years now, which is the most important thing I need from a garage. Also great customer service.
January 9, 2026
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