Protyre Autocare - Faringdon Reviews 

918
TrustScore 5 out of 5

4.8

31 Park Road, Faringdon, SN7 7BP Faringdon, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competi... See more

Company replied

Rated 5 out of 5 stars

Staff very welcoming and honest. I asked them to check all 4 tyres and they confirmed only one required a replacement. A good selection of tyres available at reasonable prices.

Company replied

Rated 5 out of 5 stars

I have been using Protyre Faringdon for approx 10years. The staff are friendly and happy to help when they can. I feel as an older alone lady that the staff always are honest and give me good advice... See more

Company replied

Rated 5 out of 5 stars

The guys at Faringdon ProTyre were really great at fitting me in and service was outstanding! Thanks so much for your support!

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, United Kingdom

  • 01367 240634

4.8

Excellent

TrustScore 5 out of 5

918 reviews

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4.8

All reviews

(918)

32,768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always the best

Very good service every time, experts and kind staff. Thank you!

July 6, 2026
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Judit,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Zero stars if Trustpilot allowed it.

Zero stars if Trustpilot allowed it.

Our tyre fitting was booked and paid for through Asda Tyres at Protyre Autocare Faringdon. We arrived for the confirmed appointment after a one-hour round trip, only to be told the garage was too busy to fit the tyres and that we should come back next week.

That is unacceptable. A customer should not be given a confirmed fitting appointment, make the journey, arrive on time then be turned away because the garage is too busy.

This wasted our fuel, wasted our Saturday morning and left us without the tyre fitting we had booked. We were then expected to come back another week, creating even more inconvenience and cost.

Very poor service from Protyre Autocare Faringdon. If they cannot honour booked appointments, those slots should not be accepted in the first place.

July 4, 2026
Unprompted review
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Dean Clark,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Always very helpful and friendly

Always very helpful and friendly. It’s great that you can book online with specific appointment times.

July 6, 2026
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Miss Tufton​,

We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fair, reliable, honest.

Reliable, fair and transparent service from these guys at the Faringdon Branch. Have been using them for many years now and have always been grateful for the level of service. Not trying to upsell anything or scare you in to work that is not needed. They simply do their jobs very well.

June 29, 2026
Unprompted review
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Alan,

We are so pleased to hear about your consistently positive experiences with our team at the Faringdon branch. It's wonderful to know that our reliable, fair, and transparent service has kept you coming back for many years. We appreciate your kind feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good all round service

Good all round service, from booking mot online to picking car up once complete.

June 17, 2026
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Arthur,

We're happy to hear that you had such a positive experience with our service from booking to pick-up at our Faringdon branch.

Thank you for your kind words!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

Get some AC or at least a fan!!!

Member of staff that greeted us was pleasant and told us of the time it would take. We wandered off and called back to wait the last 15mins or so in their reception/waiting area. Being a hot day this was not pleasant as AC is not, or seems, available in this greenhouse!! Neither is water unless you want it in a hot drink. Work completed was good as was the price but I really hope it's a colder day when I go back!!

June 19, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, polite,helpful & efficent staff. Would recomend.

June 10, 2026
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Kim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent services

Excellent services. Immediate tire replacement and kind enough to do it for the same value as the tire I bought a month earlier.

Much recommend. Pleasant and polite staff.

June 17, 2026
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Mitch​,

We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good all-round package

Simplicity, convenience of location and flexibility when I needed to rearrange the appointment were complemented by friendly, professional and courteous staff

June 15, 2026
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Anne​,

We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Mr Castle,

We appreciate your 5-star review!

We're glad you enjoyed our service at our Faringdon branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

simply the best

hi
just took my car in for aircon top up
and yet again i was treated by the staff there supremely
the customer care you receive is second to none
i would not go anywhere else now
gavin and bert are brilliant and so are all the staff there but i just dont know there names yet
so yet again well done protyre and thankyou

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Once again... great garage to deal with.

Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their wonderful attitude, they have become my go to garage when stuff needs fixing. I can see why their reviews are consistently 5*.
They didn't break my bank account either!

May 16, 2026
Unprompted review
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Hello Evelyn,

We are so pleased to hear about your positive experience with our team in centre. It's wonderful to know that you feel comfortable asking questions and that their service has made us your trusted garage. Thank you for your kind words and continued support!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Consistently Good Service at Protyre Faringdon

I always use protyre Faringdon for tyres and MOTs. I also recommend them to friends and family.

Staff are always friendly and helpful.

On my last visit I had a little issue but Barry did everything he could to sort it out. I feel bad for mentioning it now!

Recommended.

May 15, 2026
Protyre Autocare - Faringdon logo

Reply from Protyre Autocare - Faringdon

Dear Steve,

Thank you for sharing your recent experience with us. 

We are concerned to hear about the damage to your wheel during the tyre replacement. We can confirm that this matter has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Once again

Once again. Guys really helpful. The internet booking does not work, so they had three cars booked in for one space. They managed to sort it out with minimal delays for us, shuffling left cars booked in.

May 13, 2026
Rated 5 out of 5 stars

Easy and good service

Used Faringdon, Oxon depot. Easy to book online; best prices are online too. Reasonable prices. Turned up and done within fifteen minutes.

May 1, 2026

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