I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more
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I booked online very easy and managed to get the next day, so very pleased with that. Very pleasant man who booked me in. Left the car with them went for coffee then back and was all finished and read... See more
Company replied
During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... See more
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... See more
Company details
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
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All good never any problems with them
All good never any problems with them . Always trust them with the car . Prices good
Easy to book a time
Easy to book a time. Service with a smile and tyre change completed quickly and without fuss.
Always a superb service!
I am a frequent customer because I’m rubbish with tyres and seem to go through a lot.
The service I receive from all the guys is outstanding every single time!
All carried out professionally and on…
All carried out professionally and on time. Very pleasant staff.
Excellent patience and service.
My partner got the time slot mixed up and was running very late and all the boys stayed behind as long as they could even though they had commitments outside of work to stay behind just to fit one tyre , and even kept a brave face and a good attitude even better than myself. I was throughly impressed with the service and patience of the whole team. Will recommend to anyone who asks in the future.
Top quality service on a difficult day
I received fast, professional and top quality service from the whole team, on a day when the guy running the place was clearly under a lot of pressure. He didn't let that affect his staff or his customers - very impressed!
great service and good value for money
great service and good value for money. i would recommend this company to everyone. i have used then for the past 20 years and would not go anywhere else.
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Don't trust the website filters
Entered Reg and chose tyres that weren't suitable for my vehicle. Waste of time and now a long waiting time to get my money back.

Reply from Protyre Autocare - Folkestone
Great friendly service
Excellent service
Easy to use website and a choice of tyre manufacturers. I was able to choose an appointment time which suited me. All the staff I spoke to were very friendly and helpful. On arrival at the appointed time I was informed the wait would be about half an hour but the car key was returned to me within 25 minutes. There was no paperwork to complete as I had booked on-line. Excellent service.
Very helpful and easy to use.
A great tyre company
The staff are always very helpful, explains things well and gives good advice. I have been using Protyre for years and have always had a great service.
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