Protyre Autocare - Gloucester Woodrow Way Reviews 

877
TrustScore 5 out of 5

4.8

1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good job & good value. Shame the parts were ordered/delivered incorrectly. This meant I had to hang around but not for long as correct prices arrived quickly and were £70.0 cheaper. Facilit... See more

Company replied

Rated 5 out of 5 stars

I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Protyre - After realising early one morning before a long journey that I needed a new front tyre, I was beside myself trying to find somewhere local to me who had a tyre in stoc... See more

Company replied

Rated 5 out of 5 stars

Service on visit was fine and I was promised an email receipt for tyres and tracking, which didn’t turn up so I called to enquire as to its whereabouts and was told that it would be sent again and wou... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Gloucester Woodrow Way

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, United Kingdom

  • 01452 526594

4.8

Excellent

TrustScore 5 out of 5

877 reviews

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4.8

All reviews

(877)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Prices are very reasonable.

I took my car in because the handbrake was broken, everything was communicated and due to circumstances beyond their control, the car wasn't ready as previously confirmed. The guys were really good and let me collect the car just after closing time. The prices quoted are very reasonable.

March 31, 2025
Rated 3 out of 5 stars

Disappointing experience

Having pre-booked online and got a time slot told to be prompt & appointment is fit while you wait I arrive to be told they haven't got the tyres. Then told the van delivering them has broken down?? Surely a large concern like protyre should be better organised? If they had not got the tyres in their shop they should have told me. Had to go home & return later. Tyres were eventually fitted satisfactorily.

March 19, 2025
Protyre Autocare - Gloucester Woodrow Way logo

Reply from Protyre Autocare - Gloucester Woodrow Way

Dear Edward ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester Woodrow Way branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Mercedes MOT

Took my Mercedes into for its MOT. Met with a polite hello and hiw can we help .booked and sorted .went back to collect layer ,ni grubby marks on the trim
As always 10 /10 service

March 14, 2025
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Really appreciate all the effort the guys did when I took my car in. They checked everything thoroughly and took the time to show me issues before confirming with me to go ahead with the work.

They also found that I had an unnoticed oil leak on my automatic gearbox which I wouldn't have noticed.

Cannot thank them enough!!

March 6, 2025

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